The food and service was good and fast. The person that was taking my order his hygiene wasn't the best. I'm glad I didn't have hair in my food.
Atmosphere: 4
Food: 5
Service: 3
Saige T
wheres my cup of hot cheese sauce. ts cold
Brian Christoffersen
Delicious pretzels, online ordering available, and great rewards program.
Hemu Goel
Excellent pretzels, friendly staff, way too overpriced. I can get a salted pretzel for $0.89 at Sam's club or I could come here and pay $3.29 for the same thing.
Kevin Moore
Delicious food
Jessica Bocade
Bought mini pretzel dogs, sweet almond pretzel, 2 cheddar cheese cups and a sweet glaze cup. Everything was delicious, pretzel dogs were a little salty. Staff was friendly and helpful; kudos to them as they were quite busy.
Dorrie Parker
Always stop in when shopping at the mall, My sister ordered a cup of pretzels 2 pgks of the cheese, and 2 drinks she gave my sister 1 of everything, then my sister said I ordered 2? she argued with my sister, and than said she only ordered 1,pushed the food towards my sister . fed up, my sister told her not to arque with customer.. we will stop a long time tradition of going...
Lynette Knobloch
Please get some competent people in this store. Train your employees
Dare to not say Silent
Customer service was HORRIBLE! I waited in line to use my coupin for 20 mins and the lady was rude when I got up there and I was trying to explain I had a coupon and since it wasn't peoplerly ready I can leave and it was awful. I get your busy and you had a long day but it was completely out of line.... I wanted my pretzel :(
Kyle Herbert
Extremely respectful and courteous even when they are busy. They also treat delivery drivers with a lot more respect than most other restaurants in the area. I'm frequently blown away by their service and I can't recommend this Auntie Anne's enough!
I noticed the staff members do NOT wear gloves or wash their hands and touch the raw dough with their bare hands, touch screens, handle money and people and continue to touch it without washing their hands… I’m disgusted.
Angela Geurian
Have an egift card and their technology can't use it!. They are supposed to be able to enter the code and pin to use it but they say they don't know how and that they have to use it as a credit card. The app doesn't have a place to use it either! So now I will have to use it somewhere else. St least its a mix it card so I can still use it at a participating store. Unsatisfied
Livyya Desiree
Customer service was HORRIBLE! I waited in line to use my coupin for 20 mins and the lady was rude when I got up there and I was trying to explain I had a coupon and since it wasn't peoplerly ready I can leave and it was awful. I get your busy and you had a long day but it was completely out of line.... I wanted my pretzel :(
Notthe1
$28 for cold pretzels and watered down cheese!!
Sarah Ballinger
I love this place! The people that work there are super friendly and always helpful!
The food and service was good and fast. The person that was taking my order his hygiene wasn't the best. I'm glad I didn't have hair in my food.
Atmosphere: 4
Food: 5
Service: 3
wheres my cup of hot cheese sauce. ts cold
Delicious pretzels, online ordering available, and great rewards program.
Excellent pretzels, friendly staff, way too overpriced. I can get a salted pretzel for $0.89 at Sam's club or I could come here and pay $3.29 for the same thing.
Delicious food
Bought mini pretzel dogs, sweet almond pretzel, 2 cheddar cheese cups and a sweet glaze cup. Everything was delicious, pretzel dogs were a little salty. Staff was friendly and helpful; kudos to them as they were quite busy.
Always stop in when shopping at the mall, My sister ordered a cup of pretzels 2 pgks of the cheese, and 2 drinks she gave my sister 1 of everything, then my sister said I ordered 2? she argued with my sister, and than said she only ordered 1,pushed the food towards my sister . fed up, my sister told her not to arque with customer.. we will stop a long time tradition of going...
Please get some competent people in this store. Train your employees
Customer service was HORRIBLE! I waited in line to use my coupin for 20 mins and the lady was rude when I got up there and I was trying to explain I had a coupon and since it wasn't peoplerly ready I can leave and it was awful. I get your busy and you had a long day but it was completely out of line.... I wanted my pretzel :(
Extremely respectful and courteous even when they are busy. They also treat delivery drivers with a lot more respect than most other restaurants in the area. I'm frequently blown away by their service and I can't recommend this Auntie Anne's enough!
Restaurantji Recommends
I noticed the staff members do NOT wear gloves or wash their hands and touch the raw dough with their bare hands, touch screens, handle money and people and continue to touch it without washing their hands… I’m disgusted.
Have an egift card and their technology can't use it!. They are supposed to be able to enter the code and pin to use it but they say they don't know how and that they have to use it as a credit card. The app doesn't have a place to use it either! So now I will have to use it somewhere else. St least its a mix it card so I can still use it at a participating store. Unsatisfied
Customer service was HORRIBLE! I waited in line to use my coupin for 20 mins and the lady was rude when I got up there and I was trying to explain I had a coupon and since it wasn't peoplerly ready I can leave and it was awful. I get your busy and you had a long day but it was completely out of line.... I wanted my pretzel :(
$28 for cold pretzels and watered down cheese!!
I love this place! The people that work there are super friendly and always helpful!