Ordered the red eye. Was desperate for some high quality Joe in this neck of the woods. I was utterly disappointed when when you spend $6 and get mud water I should’ve gone to a gas station and would’ve probably scored better. 😑
Atmosphere: 4
Food: 1
Service: 5
Juan Valenton
Ordered a mocha mocha hot and a white lighting hot the mocha was soo heavy on raw coffee bean didn't taste nothing mocha and the white lighting tasted soo water down like the Ihop on westnedge had the people at biggby remake it still water down like if they used the same coffee over and over its sad I really like this place now have to find another decent coffee shop
T
Terrible service and inability to make simple drinks..where is the management
Atmosphere: 1
Food: 1
Service: 1
Gear Elkader
Drive-thru at 6:15 am. Ordered 2 Drip coffee, a small and medium (which surprisingly the small is 16 oz.) The coffee was lukewarm and flat in flavor (better than over roasted, but still not great). It took longer then it should to pour 2 coffees so my hopes were a fresh pot was finishing up. The drive-thru is a tight fit.
Food: 1
Service: 2
sophie bartle
THE WORST BIGGBY THERE IS IN THE AREA. slow & get my order wrong!!!
Nicole Hight
I love biggby coffee, but the service at this particular one sucks, I am been here multiple times because it's very close to my job but no one has greeted me when I come into the store as well as when I leave, it comes off very rude,I don't know if I would return to this particular store
Atmosphere: 2
Food: 4
Service: 2
Gwen Summerfield
The friendly, attractive, blonde haired barista, I think their name was Gwen? Was quite helpful and very friendly. The food was mediocre but the barista made up for the quality.
Atmosphere: 1
Food: 1
Service: 5
Emily Bee
My fiance and I had a horrible start to our day today. I decided to try and get us a treat to cheer us up a bit. The gal who took my order was very patient and explaining all the flavors and options to me and help me pick the perfect option for my fiance. Her customer service was so exeptional that it literally changed my mood at a very hard time. Thats a blessing to have on your team. Thank you Lily 🩷
Atmosphere: 5
Food: 5
Service: 5
Ameythist Moreland
Always ridiculously slow, no sense of urgency at ALL. People come here before work and you take 40 minutes to clear a 5 car drive through. What a joke.
Atmosphere: 2
Food: 2
Service: 1
Amanda Egmer
This is the only location that doesn’t do BOGO Wednesday? Seems weird
Flavored coffee had no flavor to it tasted like flat coffee and cream no flavor
S D
Last time I went I said my order, employee repeated the order wrong. I was nice when I repeated it again and the employee sighed exasperatedly. I said don't even worry about it and left.
The employees here need to remember some of the people they serve are first responders, nurses, someone getting off a 12hr shift.
If your employees can't handle a 2 drink order without being annoyed (no one else was in the location or in line) they need to find a new job and not take it out on customers.
Thank you biggby for giving me a reason to update my coffee setup.
Atmosphere: 1
Food: 1
Service: 1
Amy Alexander
This location is usually good, but lately is very lackluster. My order has been wrong multiple times now, never used to be like this. And then this morning when I walked in there was no one behind the counter waiting to greet anyone, and the mobile order I put in wasn’t ready even though I placed it more than 20 minutes prior and they clearly weren’t busy since there were 3 workers and no one was at the counter. They really need to step it up because this place is going downhill.
Ordered the red eye. Was desperate for some high quality Joe in this neck of the woods. I was utterly disappointed when when you spend $6 and get mud water I should’ve gone to a gas station and would’ve probably scored better. 😑
Atmosphere: 4
Food: 1
Service: 5
Ordered a mocha mocha hot and a white lighting hot the mocha was soo heavy on raw coffee bean didn't taste nothing mocha and the white lighting tasted soo water down like the Ihop on westnedge had the people at biggby remake it still water down like if they used the same coffee over and over its sad I really like this place now have to find another decent coffee shop
Terrible service and inability to make simple drinks..where is the management
Atmosphere: 1
Food: 1
Service: 1
Drive-thru at 6:15 am. Ordered 2 Drip coffee, a small and medium (which surprisingly the small is 16 oz.) The coffee was lukewarm and flat in flavor (better than over roasted, but still not great). It took longer then it should to pour 2 coffees so my hopes were a fresh pot was finishing up. The drive-thru is a tight fit.
Food: 1
Service: 2
THE WORST BIGGBY THERE IS IN THE AREA. slow & get my order wrong!!!
I love biggby coffee, but the service at this particular one sucks, I am been here multiple times because it's very close to my job but no one has greeted me when I come into the store as well as when I leave, it comes off very rude,I don't know if I would return to this particular store
Atmosphere: 2
Food: 4
Service: 2
The friendly, attractive, blonde haired barista, I think their name was Gwen? Was quite helpful and very friendly. The food was mediocre but the barista made up for the quality.
Atmosphere: 1
Food: 1
Service: 5
My fiance and I had a horrible start to our day today. I decided to try and get us a treat to cheer us up a bit. The gal who took my order was very patient and explaining all the flavors and options to me and help me pick the perfect option for my fiance. Her customer service was so exeptional that it literally changed my mood at a very hard time. Thats a blessing to have on your team. Thank you Lily 🩷
Atmosphere: 5
Food: 5
Service: 5
Always ridiculously slow, no sense of urgency at ALL. People come here before work and you take 40 minutes to clear a 5 car drive through. What a joke.
Atmosphere: 2
Food: 2
Service: 1
This is the only location that doesn’t do BOGO Wednesday? Seems weird
Restaurantji Recommends
Flavored coffee had no flavor to it tasted like flat coffee and cream no flavor
Last time I went I said my order, employee repeated the order wrong. I was nice when I repeated it again and the employee sighed exasperatedly. I said don't even worry about it and left.
The employees here need to remember some of the people they serve are first responders, nurses, someone getting off a 12hr shift.
If your employees can't handle a 2 drink order without being annoyed (no one else was in the location or in line) they need to find a new job and not take it out on customers.
Thank you biggby for giving me a reason to update my coffee setup.
Atmosphere: 1
Food: 1
Service: 1
This location is usually good, but lately is very lackluster. My order has been wrong multiple times now, never used to be like this. And then this morning when I walked in there was no one behind the counter waiting to greet anyone, and the mobile order I put in wasn’t ready even though I placed it more than 20 minutes prior and they clearly weren’t busy since there were 3 workers and no one was at the counter. They really need to step it up because this place is going downhill.
Atmosphere: 3
Food: 3
Service: 2
Consistently terrible wait times, inexperienced/poorly trained staff.
Atmosphere: 1
Food: 1
Service: 1
Excellent, friendly, and fantabulous! WHY ARE YOU NOT IN CHICAGO?
Atmosphere: 5
Food: 5
Service: 5
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