Papa Johns Pizza
2003 W Centre Ave, Portage
(269) 327-7272
Recent Reviews
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A puddle of one sided gue! Never again 😒
Food: 2
Service: 3
Absolutely awful. Terrible delivery times. Website is a farce. Ordered my pizza almost an hour ago, I am currently on my FOURTH DoorDash driver. Doesn’t employ their own drivers, out source to delivery apps. This isn’t the first time I’ve had a delivery issue. Last time I called and spoke with the manager, who did seem sincere and apologetic so I figured I’d give them another chance. I will NOT order from this location again.
I picked up a Jack-o-Lantern pizza for Halloween without pre ordering right after the staff had just had a 2 hour wait and despite being swamped on a holiday everyone was not only polite but friendly AND in the spooky spirit. The music was bumping and it only took about 10mins for my pizza to be ready. A great experience that I was not expecting ⭐
Atmosphere: 4
Food: 5
Service: 5
This place used to be quite good about a year ago. Since then, I have had several bad experiences in a row that will not allow me to ever return. First time, they had these new "boneless wings" that looked good but we're nothing but trash quality chicken nuggets that tasted terrible with abysmal sauce application. I thought, "Oh well, at least the pizza will be good." Turns out that they'd also put the wrong pizza in the box, so I got an old pepperoni and sausage pizza instead of the BBQ chicken that I had ordered. Threw it all away as it deserved. The second time, I ordered the same BBQ chicken pizza hoping they could redeem themselves only to be met with a pizza that was barely half edible due to how many sauce-less, cheese-less air bubbles were in it. Never ordering from this Papa John's again.
Atmosphere: 1
Food: 1
Service: 1
Had a large order that I placed the day before and everything was great. On time, nothing missing. Had a large 2nd order that was on time. Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
I love the pizza, but NOT when you place an order you get transferred to India for someone to take your order. nobody knew what they were talking about and doesn't even know the menu. You're losing business ?
Food: 5
While waiting for a customers order ( I'm a doordasher) I noticed the workers uniform. I'm not sure what kind of uniforms you issue your employees but I didn't care to see the butt cheeks of a light skinned female there. It looked tacky and trashy. Just saying.
Enjoyed the crust. Everything was good kinda chaotic in store.
Food: 4
Service: 4
Recommended dishes: Pizza
Always great pizza
Atmosphere: 4
Food: 5
Service: 4
Food is hot and delivered fast, but the sauce on the boneless wings is super lacking and that’s disappointing. This picture is depicting BBQ boneless wings….
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
There is absolutely NO sauce at all!
Seen better, worked at better. Pizza is always cold, time are not recorded accurately, always kinda grungy
Atmosphere: 2
Food: 2
Service: 2
Garbage. Called to order, seemed like a low paid call center in another country. He took a long time getting my order, I had to repeat the address multiple times and he still got the room number wrong. Then when they realized they didn’t have root beer, they didn’t call, just sent the grub hub person with the food only. We are in a hotel so that leaves us with bathroom tap water. Then my husband’s Papadilla was the wrong one and mine was half the size it should be and missing my sauce.
Atmosphere: 1
Food: 2
Service: 1
Garbage. Called to order, seemed like a low paid call center in another country. He took a long time getting my order, I had to repeat the address multiple times and he still got the room number wrong. Then when they realized they didn’t have root beer, they didn’t call, just sent the grub hub person with the food only. We are in a hotel so that leaves us with bathroom tap water. Then my husband’s Papadilla was the wrong one and mine was half the size it should be and missing my sauce.
Atmosphere: 1
Food: 2
Service: 1
We were very disappointed yesterday. We ordered the meats pizza with half also including black olives and mushrooms. What we received was a pizza that included onions and green peppers:( we also did not receive the additional garlic sauces we purchased for an additional $5. We usually love Papa John’s but will now need to reconsider. I gave it 3 stars only because I liked the cheese stuffed crust.
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