Got a biscoff shake. And the service was very kind
Food: 5
Service: 5
Mark Hamilton
Ordering kiosk could be easier to operate or staff asks customer if they could help
Atmosphere: 5
Food: 5
Service: 2
Ron Kanutski-Comedian
Love the old style diner burger joint feeling. Not impressed with the automated ordering screens. Great shakes and love the fast food.
Atmosphere: 5
Food: 5
Service: 5
K M
The portion sizes are good, especially the child’s meal burger is a full-size burger
Atmosphere: 3
Food: 3
Service: 3
Dave LaBonte
The food was correct and fresh. I noticed our order was skipped at least once. I saw people come in after me get their food before me and i know their orders were similar to mine so not sure what was going on. Indifferent service since the order is entered from a kiosk so no requirement to be nice or to have any contact with customers. I still recommend this as a good spot for fresh burgers and other items. Food is consistently good.
Atmosphere: 4
Food: 5
Service: 4
Antwayn Spencer
⭐️⭐️⭐️⭐️
Stopped by Steak ’n Shake for lunch and had a really good experience overall. The burgers were cooked perfectly and the milkshake was thick and creamy, just what you’d expect from a classic diner-style fast food restaurant. The staff was friendly and the restaurant was clean and family-friendly.
It did take a little longer than expected to get our food, which is why I’m giving four stars instead of five, but everything tasted fresh and was worth the wait. I’d definitely come back again for another burger and shake combo!
Atmosphere: 3
Food: 4
Service: 2
Robert Chambers
Came because they switched to tallow. Fries were decent, but I don't know what seasoning they switched to for their burger, but that ain't it.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Beef Tallow Fries
Parris Boehm
The retro theme inside
Atmosphere: 5
Food: 3
Service: 4
Courtney “RoseyPosie” Rose
Usually like this place. I ordered online, come to get my food and am told the order never went through and that I need to “call my card for a refund”. I contacted olo support (the service they take payments from) and they directed me back to the store for a refund. Needless to say I’m out 15$ and don’t think I’ll be seeing my money back. I’ll come back and update this if they make it right.
The only order yourself and wait for it was a little odd. Clean restaurant though.
Atmosphere: 4
Food: 4
Service: 4
Susan Atkinson
Woo hoo! Thank you great service, a pup cup and delicious chow!
Atmosphere: 4
Food: 5
Service: 5
Jay Eaton
Pretty much just robbed me of a fry… paid for the meal and a chilli on the side. That I paid for separately and when my food came back no fry. Said it was either that or the chilli. I paid for the chilli and the fry comes with the meal. Manager wasn’t nice about it either. Would not recommend. I’ve never wrote a review before but their attitude towards the situation has gave me the motivation
Love it
Got a biscoff shake. And the service was very kind
Food: 5
Service: 5
Ordering kiosk could be easier to operate or staff asks customer if they could help
Atmosphere: 5
Food: 5
Service: 2
Love the old style diner burger joint feeling. Not impressed with the automated ordering screens. Great shakes and love the fast food.
Atmosphere: 5
Food: 5
Service: 5
The portion sizes are good, especially the child’s meal burger is a full-size burger
Atmosphere: 3
Food: 3
Service: 3
The food was correct and fresh. I noticed our order was skipped at least once. I saw people come in after me get their food before me and i know their orders were similar to mine so not sure what was going on. Indifferent service since the order is entered from a kiosk so no requirement to be nice or to have any contact with customers. I still recommend this as a good spot for fresh burgers and other items. Food is consistently good.
Atmosphere: 4
Food: 5
Service: 4
⭐️⭐️⭐️⭐️
Stopped by Steak ’n Shake for lunch and had a really good experience overall. The burgers were cooked perfectly and the milkshake was thick and creamy, just what you’d expect from a classic diner-style fast food restaurant. The staff was friendly and the restaurant was clean and family-friendly.
It did take a little longer than expected to get our food, which is why I’m giving four stars instead of five, but everything tasted fresh and was worth the wait. I’d definitely come back again for another burger and shake combo!
Atmosphere: 3
Food: 4
Service: 2
Came because they switched to tallow. Fries were decent, but I don't know what seasoning they switched to for their burger, but that ain't it.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Beef Tallow Fries
The retro theme inside
Atmosphere: 5
Food: 3
Service: 4
Usually like this place. I ordered online, come to get my food and am told the order never went through and that I need to “call my card for a refund”. I contacted olo support (the service they take payments from) and they directed me back to the store for a refund. Needless to say I’m out 15$ and don’t think I’ll be seeing my money back. I’ll come back and update this if they make it right.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Fries and steak burgers are delicious.
Atmosphere: 5
Food: 5
Service: 5
The only order yourself and wait for it was a little odd. Clean restaurant though.
Atmosphere: 4
Food: 4
Service: 4
Woo hoo! Thank you great service, a pup cup and delicious chow!
Atmosphere: 4
Food: 5
Service: 5
Pretty much just robbed me of a fry… paid for the meal and a chilli on the side. That I paid for separately and when my food came back no fry. Said it was either that or the chilli. I paid for the chilli and the fry comes with the meal. Manager wasn’t nice about it either. Would not recommend. I’ve never wrote a review before but their attitude towards the situation has gave me the motivation
Atmosphere: 2
Food: 1
Service: 1
Smash burgers done right
Atmosphere: 5
Food: 5
Service: 5
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