Subway
8350 Shaver Rd, Portage
(269) 321-8660
Recent Reviews
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The worker was a girk with blonde hair she had two people in front of us and went as slow as possible when we have two kids an purposely moved slow if you hate your job you should quit make a sandwich with love do what you do right worse service I ever seen in my life me and my wife had too walk out
Atmosphere: 1
Food: 1
Service: 1
not the cleanliness subway.
Atmosphere: 1
Food: 1
Service: 1
never open, high prices, went to meijer subway instead! don't even bother stopping.
Atmosphere: 1
Food: 1
Service: 1
I frequent this location regularly and have always gotten good fresh sandwiches. Today the sandwich was not good as the bread was stale and the ends were hard as a rock
It’s been a while since I’ve had a bite to eat here but seems they made an effort to provide fresh ingredients, in a clean space and Jessica did a fantastic job even under the pressure of a long line.
Atmosphere: 5
Food: 5
Service: 5
This made my day better! Kim, thank you. You are a treasure. You helped me with my order. And were careful to make it exactly how I wanted. Special request and all. Watching you work, you're a very smart lady. And such a sweetheart on top!! Not just for me, but every customer that followed me. Next time I'm in town, I know where I'm eating. Thank u amazing lady.
Atmosphere: 5
Food: 5
Service: 5
So little tuna yet so many dry onions. What happened to quality over quantity? Never tasted a dry flavorless onion before! Asked for extra sweet onion sauce and mayo but they only put a disgusting amount of mayo. The quality of subway has truly gotten worse. You should just close.
Atmosphere: 1
Food: 1
Service: 1
Dude left at 8:30 instead of 9pm we were hungry had to go somewhere else.
Place is illegally closing early. Got told "we start closing at 815. They were closed down at 830. They're posted hours are 9pm close. They suck
Atmosphere: 1
Food: 1
Service: 1
Good afternoon. I am writing to express my disappointment with the experience I had at your establishment on April 23, 2024. While I had high hopes for an enjoyable lunch experience, I was unfortunately met with several issues that left me feeling dissatisfied. Firstly, the service was extremely slow and unresponsive. Despite several attempts to flag down an associate, it took an unusually long time to receive any attention. The associate was on the phone during the entire shift and transaction. While she made the sub she worked gloves but used the same gloves to touch her phone and text and call and then touched my food/bread and continued to make the sub without changing gloves and continuing her phone conversation. Secondly, the food quality was poor.
My sub arrived messy and cold (even when toasted) and the presentation was unappealing. I would like to request that corrective actions be taken to improve the quality of service and food at your establishment. I suggest that staff training be provided to improve the responsiveness of the workers, and that the staff be more diligent in ensuring that the food is cooked to the appropriate temperature and presented in an appealing manner. And be trained on proper customer service etiquette (ie not be on their phones).
Atmosphere: 1
Service: 1
Restaurantji Recommends
Good afternoon. I am writing to express my disappointment with the experience I had at your establishment on April 23, 2024. While I had high hopes for an enjoyable lunch experience, I was unfortunately met with several issues that left me feeling dissatisfied. Firstly, the service was extremely slow and unresponsive. Despite several attempts to flag down an associate, it took an unusually long time to receive any attention. The associate was on the phone during the entire shift and transaction. While she made the sub she worked gloves but used the same gloves to touch her phone and text and call and then touched my food/bread and continued to make the sub without changing gloves and continuing her phone conversation. Secondly, the food quality was poor.My sub arrived messy and cold (even when toasted) and the presentation was unappealing. I would like to request that corrective actions be taken to improve the quality of service and food at your establishment. I suggest that staff training be provided to improve the responsiveness of the workers, and that the staff be more diligent in ensuring that the food is cooked to the appropriate temperature and presented in an appealing manner. And be trained on proper customer service etiquette (ie not be on their phones).
Atmosphere: 1
Service: 1
Slowest service I've ever had. I was the only one in line and it took almost 15 minutes to get a sandwich made. IMy wrap was cold and hard by the time she was done putting veggies on and wrapping it. I hope she gets the training she needs, no one was around to help her.
Atmosphere: 1
Food: 1
Service: 1
Ordered online a few months ago, only to find out the store was actually closed despite taking my money. Owner does not give out refunds under any circumstances, avoid this subway at all costs.
Service: 1
Worker did donuts in the parking lot. They didn’t have any cheese.
Wheelchair accessibility: not very accessible
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cookies
I paid for bacon on my footlong and it was not added and when I tried to call to let them know the phone number had been
Food: 1
Service: 1
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