Ive been coming to this location for awhile, but recently its really gone down hill. Ive been waiting for 15 minutes in the drive thru for 2 items, and they already messed up the first. Im still sitting here as I type this waiting on my 2nd item...
Atmosphere: 2
Food: 2
Service: 1
Halimah M
The worst it them 30 min to make it and the cashier is rude
Renita White
I love stopping here every morning. Good service and great breakfast
Atmosphere: 5
Food: 5
Service: 5
Shenita Tate
I ask for mocha everyday inside my coffee it’s a lady who puts whatever she wants inside your drink she peppermint in my drink being a smart b
Food: 1
Rusty (Rusty)
I love the food and coffee but I've got to say you'll wait in the drive through for 30 minutes they need a new manager work on production
Ron Washington
Could not understand what the man was saying
Atmosphere: 3
Food: 3
Service: 3
Khayyam “Yam” Wilson
I suppose I am due for an updated review since the name on Google has changed. Unfortunately they may have changed it from Baskin Robbin to Dunkin’ but this location is still a mess. They are still always out of something on arrival leaving patronizing this location a crap shoot. Like literally basic items too, i.e.: milk, rainbow sorbet, glazed donuts, etc. Some days the workers seem to care, others they don’t. Overall just avoid the havoc and be thankful you can no longer visit their even worse sister store location that was just before Five Mile on Telegraph where Savvy Sliders now occupies.
Atmosphere: 2
Food: 1
Service: 1
Sandra Osier
My donut was really fresh and coffee was ok but the lady always wants to keep my change at this location. Whether it’s a penny or 35 cents I would like it back, she just puts the money in the drawer and doesn’t give small change unless I ask for it.
Atmosphere: 1
Food: 3
Service: 1
Rasheedah
I asked for a dozen plain and glazed Doughnuts and received a assorted Box of doughnuts I am trying to call And no one answered. This is ridiculous, I want what I asked and paid for.
Food: 1
Service: 1
Gloria
Asked for less ice, they filled our coffee to the brim even though I know they aren't required to. The doughnuts were soft and delish!!
I’ve been to this Dunkin Donuts and the service has been terrible. My mobile orders have been WRONG. Last week I placed a mobile order for coffee and I waited 20mins!!! FOR COFFEE! I don’t know who the manager is but clearly the employees are not trained well at all. Tried to give them the benefit of the doubt today and again my order was not made correctly.
Atmosphere: 3
Service: 1
Ayah Taha
this dunkin sucks the staff hates their jobs and it shows , wanna ruin your morning ? go there
Atmosphere: 1
Food: 1
Service: 1
Ursula Mcfalling
The younglady wanted to hand me my items without a bag, I didn't realize they forgot an item until I drove all the way home. I have been calling the number that's listed and no one is answering so far I've called 10× because I want them to know I will be back for my ice-cream that I already paid for on this day. I even left a tip.
janee love
This has been my got to Duncan for years now, but since the remodel, this place has went down. The employees here have no clue what they are doing, they don’t even know how to make their own drinks, and they lack customer service skills. I won’t be back until they get a new crew!
Lisa Pinto
Ordered a breakfast sandwich and hashbrown....there were 5 hashbrown rounds in the bag! Worst Dunkin Donuts ever!
Ive been coming to this location for awhile, but recently its really gone down hill. Ive been waiting for 15 minutes in the drive thru for 2 items, and they already messed up the first. Im still sitting here as I type this waiting on my 2nd item...
Atmosphere: 2
Food: 2
Service: 1
The worst it them 30 min to make it and the cashier is rude
I love stopping here every morning. Good service and great breakfast
Atmosphere: 5
Food: 5
Service: 5
I ask for mocha everyday inside my coffee it’s a lady who puts whatever she wants inside your drink she peppermint in my drink being a smart b
Food: 1
I love the food and coffee but I've got to say you'll wait in the drive through for 30 minutes they need a new manager work on production
Could not understand what the man was saying
Atmosphere: 3
Food: 3
Service: 3
I suppose I am due for an updated review since the name on Google has changed. Unfortunately they may have changed it from Baskin Robbin to Dunkin’ but this location is still a mess. They are still always out of something on arrival leaving patronizing this location a crap shoot. Like literally basic items too, i.e.: milk, rainbow sorbet, glazed donuts, etc. Some days the workers seem to care, others they don’t. Overall just avoid the havoc and be thankful you can no longer visit their even worse sister store location that was just before Five Mile on Telegraph where Savvy Sliders now occupies.
Atmosphere: 2
Food: 1
Service: 1
My donut was really fresh and coffee was ok but the lady always wants to keep my change at this location. Whether it’s a penny or 35 cents I would like it back, she just puts the money in the drawer and doesn’t give small change unless I ask for it.
Atmosphere: 1
Food: 3
Service: 1
I asked for a dozen plain and glazed
Doughnuts and received a assorted
Box of doughnuts I am trying to call
And no one answered. This is ridiculous,
I want what I asked and paid for.
Food: 1
Service: 1
Asked for less ice, they filled our coffee to the brim even though I know they aren't required to. The doughnuts were soft and delish!!
Service: 5
Restaurantji Recommends
I’ve been to this Dunkin Donuts and the service has been terrible. My mobile orders have been WRONG. Last week I placed a mobile order for coffee and I waited 20mins!!! FOR COFFEE! I don’t know who the manager is but clearly the employees are not trained well at all. Tried to give them the benefit of the doubt today and again my order was not made correctly.
Atmosphere: 3
Service: 1
this dunkin sucks the staff hates their jobs and it shows , wanna ruin your morning ? go there
Atmosphere: 1
Food: 1
Service: 1
The younglady wanted to hand me my items without a bag, I didn't realize they forgot an item until I drove all the way home. I have been calling the number that's listed and no one is answering so far I've called 10× because I want them to know I will be back for my ice-cream that I already paid for on this day. I even left a tip.
This has been my got to Duncan for years now, but since the remodel, this place has went down. The employees here have no clue what they are doing, they don’t even know how to make their own drinks, and they lack customer service skills. I won’t be back until they get a new crew!
Ordered a breakfast sandwich and hashbrown....there were 5 hashbrown rounds in the bag! Worst Dunkin Donuts ever!
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