Gabrielle took my drive thru order and it was wrong,also compared to other onion ring orders those were raw, I went into the store with receipt to have my order corrected and I wasn't upset and I was understanding of the mistake made, however Gabrielle quickly became mouthy and had an EXTREMELY POOR ATTITUDE about making the order right, for $20 I expect better service for a hamburger, onions rings and a drink. I will never return to this location for food because of the customer service I received
Atmosphere: 1
Food: 1
Service: 1
Bocaj
Best Burger King I've ever had! I have a hard time not stopping here when I pass by because I know the burgers are always hot and fresh! It's so much better than every other Burger King I've eaten at that it's almost like I'm not even eating at Burger King!
Atmosphere: 5
Food: 5
Service: 5
Jake
cold breakfast.
Atmosphere: 1
Food: 1
Service: 1
Paolo Nona
Wow! Other Burger King locations need to take notes. I haven't eaten BK in a long time due to food poisoning the last time. Decided to give a chance to this location as I was in the area and hungry. Whopper was hot and fresh as well as the fries and the cheesy tots. Reminded me of the glory days when it used to be fresh all the time. 10/10. Don't live close to this location but can tell you anytime I am craving Burger King, I will be making the trip to this specific location. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, French Fries
Tom
BK app offers are not the same for every local location. Free Fry offer at this location is MOBILE ORDER ONLY, but the location 6 Miles away is for MOBILE AND RESTAURANT use. This location needs to change that offer to MOBILE AND RESTAURANT and stop discriminating against those that don't use MOBILE ORDERING.
Atmosphere: 4
Food: 5
Service: 5
April Kicinski
The food is always good! & the service is friendly & fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper, Bacon King, French Fries
Samantha Boulier
The food might have taken a couple extra minutes, but it's worth it when every single thing is fresh! Of all the BKs I stop by on my adventuring, this one's got it down, and cares about the quality of their food!!! Thank youuuuu!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
joe kuderik
Ordered our food, got to the first window and paid. By the time we got to the 2nd window, our food was ready. The food was fresh, hot, and not put together all sloppy like most fast food places.
Food: 5
Service: 5
jacob cantlin
People are rude and it’s definitely not have it your way it’s how it shows on the menu or nothing don’t add anything or take off
Atmosphere: 1
Food: 1
Service: 1
Miranda Apley
My onions were gross and old and the service was bad. Rude girl
Never had a bad meal there. The fries actually contain potatoes, not like the skinny ones you get other places
Atmosphere: 5
Food: 5
Service: 5
Maria Brinkey
Waited 25 minutes in line to be treated like trash. I understand every place is short staffed & that causes stress among the staff that do show up, however it's no reason to be rude to customers that are trying to be respectful & understanding of the wait. Won't be
Atmosphere: 1
Food: 1
Service: 1
Bryan Wooden
Terrible: Cold fries and burgers. Shakes were melted quick.
Atmosphere: 1
Food: 1
Service: 2
Karen Connell
I went through the drive through. Won't go there
Food: 2
Service: 3
jennifer campbell
We went through the drive through and ordered 3 breakfast meals. My husband and I both looked at the screen and everything was on it. Total came to $18 something. We paid with a $20 and was givin our $1 and change back. NO RECEIPT. The lady at the window gave us a bag. My husband checked it. His burrito and my kids french toast sticks were there. My ham, egg, and cheese meal was not. We sat for a few mins and the woman asked us to pull up to wait for coffee. I reminded her of my meal missing. She said "we have it. We are keeping it warm.."Ok, why? Why not put it in the bag? So a young woman came out to give us our coffees 10 mins later and I also remind her. Then another young person come out to ask about the situation and I explained. They then said, "What is in his lap?" (Refering to the half wrapped burrito in my husbands lap that I unwrapped to show them) Basically accusing us of having the food because we didn't have a receipt that THEY didn't give us. They continued to ARGUE that all the drive through food had been handed out and they are "trying to figure out what happened to it". After waiting another 10 mins, my husband went inside to either get the food or our money back for that one missing meal, the They person flew up their arms in annoyance and accusation while the other poor lady just gave us a bag of food. One meal in the bag wasn't even ours. So basically THEY make mistakes and blame the customers. It is a franchise and I'll be messaging the owners too. Young and entitled kids running a restaurant with no social skills or understanding of customer service.
Gabrielle took my drive thru order and it was wrong,also compared to other onion ring orders those were raw, I went into the store with receipt to have my order corrected and I wasn't upset and I was understanding of the mistake made, however Gabrielle quickly became mouthy and had an EXTREMELY POOR ATTITUDE about making the order right, for $20 I expect better service for a hamburger, onions rings and a drink. I will never return to this location for food because of the customer service I received
Atmosphere: 1
Food: 1
Service: 1
Best Burger King I've ever had! I have a hard time not stopping here when I pass by because I know the burgers are always hot and fresh! It's so much better than every other Burger King I've eaten at that it's almost like I'm not even eating at Burger King!
Atmosphere: 5
Food: 5
Service: 5
cold breakfast.
Atmosphere: 1
Food: 1
Service: 1
Wow! Other Burger King locations need to take notes. I haven't eaten BK in a long time due to food poisoning the last time. Decided to give a chance to this location as I was in the area and hungry. Whopper was hot and fresh as well as the fries and the cheesy tots. Reminded me of the glory days when it used to be fresh all the time. 10/10. Don't live close to this location but can tell you anytime I am craving Burger King, I will be making the trip to this specific location. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, French Fries
BK app offers are not the same for every local location. Free Fry offer at this location is MOBILE ORDER ONLY, but the location 6 Miles away is for MOBILE AND RESTAURANT use. This location needs to change that offer to MOBILE AND RESTAURANT and stop discriminating against those that don't use MOBILE ORDERING.
Atmosphere: 4
Food: 5
Service: 5
The food is always good! & the service is friendly & fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper, Bacon King, French Fries
The food might have taken a couple extra minutes, but it's worth it when every single thing is fresh! Of all the BKs I stop by on my adventuring, this one's got it down, and cares about the quality of their food!!! Thank youuuuu!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered our food, got to the first window and paid. By the time we got to the 2nd window, our food was ready. The food was fresh, hot, and not put together all sloppy like most fast food places.
Food: 5
Service: 5
People are rude and it’s definitely not have it your way it’s how it shows on the menu or nothing don’t add anything or take off
Atmosphere: 1
Food: 1
Service: 1
My onions were gross and old and the service was bad. Rude girl
Food: 1
Service: 1
Restaurantji Recommends
Never had a bad meal there. The fries actually contain potatoes, not like the skinny ones you get other places
Atmosphere: 5
Food: 5
Service: 5
Waited 25 minutes in line to be treated like trash. I understand every place is short staffed & that causes stress among the staff that do show up, however it's no reason to be rude to customers that are trying to be respectful & understanding of the wait. Won't be
Atmosphere: 1
Food: 1
Service: 1
Terrible: Cold fries and burgers. Shakes were melted quick.
Atmosphere: 1
Food: 1
Service: 2
I went through the drive through. Won't go there
Food: 2
Service: 3
We went through the drive through and ordered 3 breakfast meals. My husband and I both looked at the screen and everything was on it. Total came to $18 something. We paid with a $20 and was givin our $1 and change back. NO RECEIPT. The lady at the window gave us a bag. My husband checked it. His burrito and my kids french toast sticks were there. My ham, egg, and cheese meal was not. We sat for a few mins and the woman asked us to pull up to wait for coffee. I reminded her of my meal missing. She said "we have it. We are keeping it warm.."Ok, why? Why not put it in the bag? So a young woman came out to give us our coffees 10 mins later and I also remind her. Then another young person come out to ask about the situation and I explained. They then said, "What is in his lap?" (Refering to the half wrapped burrito in my husbands lap that I unwrapped to show them) Basically accusing us of having the food because we didn't have a receipt that THEY didn't give us. They continued to ARGUE that all the drive through food had been handed out and they are "trying to figure out what happened to it". After waiting another 10 mins, my husband went inside to either get the food or our money back for that one missing meal, the They person flew up their arms in annoyance and accusation while the other poor lady just gave us a bag of food. One meal in the bag wasn't even ours. So basically THEY make mistakes and blame the customers. It is a franchise and I'll be messaging the owners too. Young and entitled kids running a restaurant with no social skills or understanding of customer service.