Dairy Queen Store

68020 Main St, Richmond
(586) 727-2146

Recent Reviews

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Sandy Dedrick

This Richmond Dairy Queen is horrible.. I never usually complain about this stuff . But when you spend $12 for two blizzards. And they absolutely have none of the toppings that you ordered in there. It’s just ridiculous and it’s not the first time. We order a Butterfinger blizzard. There’s absolutely no Butterfinger in it seriously. My husband orders Reesie cup there’s no Reesie cup in it. I don’t know how you’re figuring the appropriate weight of placing these toppings in here but you guys really need to work on it I’m going to complain to corporate.

Nicolette Tapert

love love peanut butter parfait

Hannah Lichota

Fix your status to closed.

Amanda Meadows

Went to go get ice cream today and it said online that they were open yet no one was there and all the lights were off clearly they were not open.

Rainey

Awesome service and fast. Definitely will come back. Awesome blizzards and exploding with ingredients!! Taste so much better then other stores in the area. Yum!!

Atmosphere: 5

Food: 5

Service: 5

C Fog

I ordered 3 blizzards at different times. The last one i made up myself and had 8 different items included plus two syrups. Each time the blizzard did not contain everything that was supposed to be in it. The third one had 4 of the 8 items and they were each added in small amounts. It certainly wasnt worth the extra 1.09 per item. Unfortunately I had ordered via dashpass and was unable to take it back. I have ordered the same items from New Baltimore Dairy Queen. There was a satisfying amount of items added and the flavor was great. I would recommend driving to New Baltimore if you desire to get what you ordered. Today was my last order in Richmond.

Atmosphere: 3

Food: 1

Service: 2

John Cramer

It's always great, amazing root beer too!

Atmosphere: 5

Food: 5

Service: 5

Heidi May

The ownership is full of kindness and support for this community. Our students can’t wait to have their walking field trip this spring. Thank you for being such a bright light in the community and support Will L. Lee

Margaret Gordon

Why don’t you have availability to use my Dairy Queen app? Lost out on free blizzard when u buy one. So u lost out on my purchase. I’m sure I won’t be back there and loose my points. That’s why I have the Dairy Queen app!!

o

About every other time I have came they haven't mixed my blizzard or just didn't give me what I ordered, this time I ordered a royal cheesecake blizzard and got a cup of strawberry ice cream. :/

Food: 1

john guilds

Over priced there is no need for a large cone to be almost 5 dollars you are insane if people are going to pay that

Myrna Haddad

We went thru the drive thru...
It was great. Always is!

Food: 5

Service: 5

TERESA WESLEY

Overpriced. Poor customer service at the drive-thru. On this visit, they didn't have chocolate ice cream, and they put very little topping on a strawberry sunday.

Food: 3

Service: 1

Carie Critchley

Walked in my niece today to get her a small Sunday first of all for a small Sunday with two toppings is $9.71 that is just crazy then I gave the cashier a $20 bill and whoever was working with her whether it be owners or workers had to show her how to give change back it is such a shame at the state in our lives that we don't teach our children about cash not everything will be about a card and then whoever the employees were were arguing back and forth about why this poor girl did not know how to count change back just a bit of advice maybe think first instead of an embarrassing other people and God knows I will never return to this place due to a small Sunday being $9.71 I will support my local ice cream shops thank you.

Atmosphere: 1

Food: 1

Service: 2

Jennifer E

Hate this Dairy queen, I will drive an extra 30 mins to avoid it next time. They can never hear anything when ordering and laugh in the microphone as if it’s funny I need to repeat myself 6+ times. I made a change to my order after i had to repeat it multiple times and they still gave me the wrong thing. Girls can’t even do their job right.

Atmosphere: 1

Food: 1

Service: 1

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