Jimmy John's

66822 Gratiot Ave, Richmond
(586) 430-1494

Recent Reviews

Nicole A

I’m not one to complain but every time I go to this Jimmy John’s my order is wrong or they forget something that I’ve paid for. The staff is nice but “freaky fast” isn’t good if the food isn’t what you ordered.

David Van Wonterghem

Great store. I usually order for delivery as I work nearby. This was my first visit to the store. Fast service. Friendly staff and always good food.Go there. You won't be disappointed!

Atmosphere: 4

Food: 4

Service: 4

michelle Kozlowski (MK)

Fast and Delish!

Noah Wilhelm

I didn't eat here cuz jimmy John's is rather... Sub par... ? But!! The worker by the name of Ben is such a hottie ?. I would recommend just for him ?

Atmosphere: 5

Food: 1

Service: 5

Robert D. Linville

Never had a problem with my sandwich until today. I admit my sandwich has a few modifiers but to skip all of them and dump half a jar of mustard on my sandwich layering it between each layer of meat - that takes effort. I regret tipping anyone working the night of 9-25-23

Atmosphere: 1

Food: 1

Service: 1

A Bear

Fix the drive thru speaker

Atmosphere: 1

Food: 4

Service: 1

Sebastian Williams

Yea, no one in the place and she saw me when she walked to the front counter, rang up a CC order and walked away. No issue people, I'll take my money elsewhere.

Service: 1

Mark Nowicki

Walked in and was hollered at by two employees right away. I didn't do anything or say anything. One employee was saying I wasn't allowed to be in the building while the other employee was attempting to explain with zero tact that it was drive through only. Incredibly rude and unprofessional. I walked out and noticed the car in the drive through was having problems even talking to anyone over the speaker. I figured they didn't need my business.I left and went to Subway down the street and was promptly served, had a great sub sandwich for just $6.Skip this shop and go where people treat you politely.

Service: 1

James McCoy

I like the buns, small not alot of bread. Spicy Italian is great.

fromthegutreviews

The only thing I can say for sure is,...it's alot better than Hamlin Pub across the street.

Atmosphere: 2

Food: 3

Service: 3

Bent Inhalf

Still lousy here but forced to use their services. 1 dallor for kicking ranch now? RIP OFF!

Jerome C.

This is the first time my wife and l have been JJ in over a year. My wife had a #12 Beach Club , and she said it was the best one prepared she ever had, I had the #11 Country Club, and also it was one the best sandwich l have had in a long time. Accolades to Gianni who took our order, he made an accurate order, and was very professiona. We will definitely return, when we are in neighborhood. Well done team JJ.

Bob Dickson

Service is sub par for a “Freaky Fast” restaurant since we waited 10 mins in the drive thru to order then another 10 minutes at the window because again the inside is closed. And as we waited we listened to the workers rant with swear words. Then it was cash only which made us scramble to find cash that we don’t really carry. You NEED to do better.

Christopher Malone

Good food super friendly

Atmosphere: 5

Food: 5

Service: 5

Ginger Cain

staff will stare at you when you walk in or even walk right past you without taking your order. nobody in uniform, no hats or aprons. Very slow service when they did get to me..not to mention, the young girl making my sub had half her back showing. Such an unprofessional business ran by young adults.Once I got home, I noticed my sanwich was coated in mayo & so much lettuce the bread was ripped..to the point I couldnt even eat it. I live out of rage of any Jimmy John's..& definatly not be returning to this location!

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