Honestly the best little Caesars in the area and that's not saying a ton. The food is always hot and fresh, but the wait times are insane. I can't count how many times I've walked in, ordered food, and had to wait like 35 minutes for just some pizza puffs. Even when I order ahead and wait like 20 minutes to drive to the location and pick it up, it's still a 30 minute wait. Good food, but only if you're willing to wait awhile lol
Atmosphere: 3
Food: 5
Service: 2
Kimberly
The app was down so I called my order in on the phone. I was told 15 to twenty minutes and they took my name down. I came half hour later and they didn’t have my pizza ready. Told me it would be another 20 mins . Told me the app was down and he can’t see orders, but this was a phone order. I just went somewhere else. I won’t be back. The staff was just all standing around not even trying to do anything. App is down so I guess they don’t work. Two more people while I was there walked out as well. Didn’t even have any hot and ready available.
Meg W
Got a hot and ready today and it was disappointing to say the least. I get it’s an inexpensive meal, but they sloped this together. Just disrespectful all around. Little Caesars should take away the licensing.
MICHAEL
Says free crazy bread if they dont offer a crazy bread before you pay but i guess that ended in september
Atmosphere: 3
Food: 3
Service: 3
Abby Bole
Pizza and staff are AMAZING! The best little Caesar’s around (and yes, I’ve been to a lot). Even when they’re swamped and I have to wait, I’m waiting with a smile on my face because the staff is so immaculate. Compliments to the chef (Gabi) on the pizza I ate tonight 😉.
Atmosphere: 5
Food: 5
Service: 5
Eric
Never is there a hot and ready on any time. Very bad quality. You can tell they just rush it through the oven. very rude they need new managers.
Atmosphere: 1
Food: 1
Service: 1
Daze Chambers
Came for a hot and ready and had to wait almost 10 minutes I honestly didn't know about the free crazy bread so when I asked I would've had to wait 10 more minutes for that cause the guy said there was no more so I said forget it and just waited for the pizza, it doesn't take 10 minutes to make crazy bread and I've worked at little Caesars before they're either new or just lazy here... I will take my chances at the Chesterfield location from now on and my pizza was half well done half undercooked for some reason I won't be back to the Richmond location they have less options anyway.
Atmosphere: 2
Food: 3
Service: 2
Alex Smith
Said my order was ready, went in and still had to wait, don’t say it’s ready when it’s not
Ever1984
I spent $42 on pizza for my family for dinner and I go to open the crazy bread and it’s not even cooked !! I called and told them and they said to come back and get a replacement! When my wife showed them the uncooked bread, they said they didn’t know what the problem was!! The person there told my wife that they couldn’t get the manager for her and they couldn’t give her anything else for the hassle! She opened the new bread up and it wasn’t any better!!!! This location doesn’t take pride in making their food that the customers pay way too much for!!! This wasn’t our first poor experience with this location!!!
Atmosphere: 1
Food: 1
Service: 1
Kellie Compton
Ordered a Pretzel Pizza and Crazy Bread, so we made sure we got fresh, got home to open the pizza and it be a regular pizza that looked old with salt and the extra butter and parm was slapped on an already made bread in which was cold and the butter did not even melt. Called spoke with Nathan and they wanted me to bring it back for them to remake!! We will no longer deal with the incompetence of this location, we have given many chances. And they want to be topped For being Nasty and unprofessional!
Abby, Gabi, Angela, and Ella gave me the best pizza 🍕 i’ve ever had in my life (no joke, it was incredible) These ladies work so hard and provided impeccable service. Good work ladies!
Atmosphere: 5
Food: 5
Service: 5
Pizza Lover
very soggy
Atmosphere: 1
Food: 1
Service: 1
Jerad Rice
Rude person Nathan unlawfully asked for proof of my friends emotional support animal (it's a parrot) as we sat and simply waited for our food... Animal had not bothered any employee or other customer and didn't simply ask one person but all 5 of us to leave with bird... As someone who works with ppl that need these emotional support animals to maintain on a daily basis o not only find it extremely rude at how u came across .. he was NOT even in any work clothes so as far as we knew he could've just been another customer but wasn't nice and very short with us because of this very bad interaction we will not be going inside or ordering from this establishment again
Atmosphere: 1
Food: 3
Service: 1
Bri Morgan
My very first bad review, ever. If I could give this place a 0, I would. It’s alwaysssss something with this location. Literally. They never have hot & readys , the wait time is ALWAYS 15+ minutes, but I always end up waiting 30. I just waited 30 minutes for one pizza , and they served it to me raw!!!!!!!!!!!! How!??????? This is the ONLY store I’ve ever had any issues with, ever. Absolutely horrible. Trash.
Atmosphere: 3
Food: 1
Service: 1
One million People
Why am I being panhandled for buying a hot and ready. Don’t you pay your employees?
Honestly the best little Caesars in the area and that's not saying a ton. The food is always hot and fresh, but the wait times are insane. I can't count how many times I've walked in, ordered food, and had to wait like 35 minutes for just some pizza puffs. Even when I order ahead and wait like 20 minutes to drive to the location and pick it up, it's still a 30 minute wait. Good food, but only if you're willing to wait awhile lol
Atmosphere: 3
Food: 5
Service: 2
The app was down so I called my order in on the phone. I was told 15 to twenty minutes and they took my name down. I came half hour later and they didn’t have my pizza ready. Told me it would be another 20 mins . Told me the app was down and he can’t see orders, but this was a phone order. I just went somewhere else. I won’t be back. The staff was just all standing around not even trying to do anything. App is down so I guess they don’t work. Two more people while I was there walked out as well. Didn’t even have any hot and ready available.
Got a hot and ready today and it was disappointing to say the least. I get it’s an inexpensive meal, but they sloped this together. Just disrespectful all around. Little Caesars should take away the licensing.
Says free crazy bread if they dont offer a crazy bread before you pay but i guess that ended in september
Atmosphere: 3
Food: 3
Service: 3
Pizza and staff are AMAZING! The best little Caesar’s around (and yes, I’ve been to a lot). Even when they’re swamped and I have to wait, I’m waiting with a smile on my face because the staff is so immaculate. Compliments to the chef (Gabi) on the pizza I ate tonight 😉.
Atmosphere: 5
Food: 5
Service: 5
Never is there a hot and ready on any time. Very bad quality. You can tell they just rush it through the oven. very rude they need new managers.
Atmosphere: 1
Food: 1
Service: 1
Came for a hot and ready and had to wait almost 10 minutes I honestly didn't know about the free crazy bread so when I asked I would've had to wait 10 more minutes for that cause the guy said there was no more so I said forget it and just waited for the pizza, it doesn't take 10 minutes to make crazy bread and I've worked at little Caesars before they're either new or just lazy here... I will take my chances at the Chesterfield location from now on and my pizza was half well done half undercooked for some reason I won't be back to the Richmond location they have less options anyway.
Atmosphere: 2
Food: 3
Service: 2
Said my order was ready, went in and still had to wait, don’t say it’s ready when it’s not
I spent $42 on pizza for my family for dinner and I go to open the crazy bread and it’s not even cooked !! I called and told them and they said to come back and get a replacement! When my wife showed them the uncooked bread, they said they didn’t know what the problem was!! The person there told my wife that they couldn’t get the manager for her and they couldn’t give her anything else for the hassle! She opened the new bread up and it wasn’t any better!!!! This location doesn’t take pride in making their food that the customers pay way too much for!!! This wasn’t our first poor experience with this location!!!
Atmosphere: 1
Food: 1
Service: 1
Ordered a Pretzel Pizza and Crazy Bread, so we made sure we got fresh, got home to open the pizza and it be a regular pizza that looked old with salt and the extra butter and parm was slapped on an already made bread in which was cold and the butter did not even melt. Called spoke with Nathan and they wanted me to bring it back for them to remake!! We will no longer deal with the incompetence of this location, we have given many chances. And they want to be topped For being Nasty and unprofessional!
Restaurantji Recommends
Abby, Gabi, Angela, and Ella gave me the best pizza 🍕 i’ve ever had in my life (no joke, it was incredible) These ladies work so hard and provided impeccable service. Good work ladies!
Atmosphere: 5
Food: 5
Service: 5
very soggy
Atmosphere: 1
Food: 1
Service: 1
Rude person Nathan unlawfully asked for proof of my friends emotional support animal (it's a parrot) as we sat and simply waited for our food... Animal had not bothered any employee or other customer and didn't simply ask one person but all 5 of us to leave with bird... As someone who works with ppl that need these emotional support animals to maintain on a daily basis o not only find it extremely rude at how u came across .. he was NOT even in any work clothes so as far as we knew he could've just been another customer but wasn't nice and very short with us because of this very bad interaction we will not be going inside or ordering from this establishment again
Atmosphere: 1
Food: 3
Service: 1
My very first bad review, ever. If I could give this place a 0, I would. It’s alwaysssss something with this location. Literally. They never have hot & readys , the wait time is ALWAYS 15+ minutes, but I always end up waiting 30. I just waited 30 minutes for one pizza , and they served it to me raw!!!!!!!!!!!! How!??????? This is the ONLY store I’ve ever had any issues with, ever. Absolutely horrible. Trash.
Atmosphere: 3
Food: 1
Service: 1
Why am I being panhandled for buying a hot and ready. Don’t you pay your employees?
Service: 1
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