Cold Stone Creamery

3026 Walton Blvd., Rochester Hills
(248) 375-6000

Recent Reviews

Colin

I would not recommend this cold stone purely for its owner!! Toddy expects us to park along the wall yet all his trailers take up every parking spot, and when he decides to confront a harmless action he uses all sorts of profanity which I cannot type out in a public Google review! Workers are great, Toddy needs to work on his people skills.

Atmosphere: 5

Food: 5

Service: 5

Leola Donahue

My husband loving the chocolate and strawberry mix together with the mix in and he love their ice cream cake too and I love coming it's so nice too see people love making ice cream with a smile even when

Atmosphere: 5

Food: 5

Service: 5

Vamsi Golla

Love their Cocoa Banana Cabana (retired signature though)

Atmosphere: 4

Food: 5

Service: 5

Alexander Mirashi

Great place, fantastic ice cream, courteous and fast work ethics; It appears there's unity and solidarity between the associates on the team, orders clear up fast, and that makes a great experience especially in front of the kids. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake, Birthday Cake, Oreo

Kris H.

I went in today to get a shake and one of the kids working in there named Chris put addititonal toppings in my shake as some kind of joke. NOT FUNNY allegires are real luckily I realized this before giving my friend with nut allergies a sip.

Waly Alloush

This isn't just a Cold Stone. By far the cleaest, professional and just all around a class A environment.The staff is second to none; everyone is super helpful, kinda and most of all take pride in there work.Great job! I'll be back!!!

Atmosphere: 5

Food: 5

Service: 5

Kay S

Young man who took my order last night did a phenomenal job and made my order exactly to our liking! Brady is a great employee and it’s exceptional customer service will be returning to this location for the 10/10 experience! I hope management sees this review and this compliment finds him :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Stone Creamery Creation in Hand

chetan ghatti

I have been regular to this store since moved to this area last year. Everything was good but until we ordered a birthday cake for my kid this year. We made this order 5 days in advance, we got a call the previous day of the birthday saying that they cannot make this cake and want to cancel the order. Their printer was not working. I had to make frequent calls to them asking them to get help from their other Cold Stone stores to help with their printing. Then the owner called me and said they can get help from other stores but he cannot send one of his workers to pick the print for the cake. They made me to drive and pick the print and deliver to the store to complete the cake order. This was an unpleasant experience since I was busy with all other preparations for my kids birthday. The store is good, but one has to reconsider if they are planning to order a birthday cake...Update based on owner's feedback: it was not about the money or discounts for the next visits. That's why I never accepted those discounts or free coupons. Yes, you might not have made me drive but what options did I have to get a cake ready within 24 hours?Moreover, I was expecting to hear from you on getting help from other stores, but unfortunately I was the one making that request multiple times before you accepted it. Hope you understand this was an unpleasant experience, that's all I wanted to convey.

ariana rosas

The most unprofessional and overwhelming environment i’ve ever been in. Workers are like like 16 and yelling screaming and messing around with their friends. Horrible service, they only got 2 stars because the ice cream tastes good LMFAO

Joe Napoleon

Lots of options and great ice cream bases

Beth L.

My daughter works there. She has had zero issues with the owner, unlike the review below. Great place to work for a high school or college kid! And, awesome ice cream as well !'

Mary Racette

Good crowd. Quick customer service. Great icecrea., yogurt, s.oothie, and milkshake selection.

Mi Chelin

Too many people employed here but only few of them working. Only talking behind the counter instead of serving customer.

J B

Wonderful service! They hire local OCC culinary grads and go well beyond what is expected to provide excellent service. Todd the owner greeted me and was exceptionally kind. Olivia made the most delicious ice cream food! And they have dairy free options!

Nand Kishore Gajarajan

We really appreciate their variety of ice cream and Cakes. Most cakes we buy for celebrating occasions are from here. Pleasant people work at this location. Always a pleasure to stop by and buy desserts from Cold Stone Creamery!

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