Culver's provides a good meal, plenty of variety on the menu. Prompt service, they get the order right the first time.
Atmosphere: 4
Food: 4
Service: 5
Mr King
Ordered Chicken Tenders with Ranch! You forgot my Ramch Again Thanks
Kamesh M
Liked Vanilla Concrete shake
Chris Azad
It's gone downhill over the years but still decent and better than other fast food places.
Atmosphere: 3
Food: 4
Service: 3
Felipe Macedo
Sometimes service is a little bit slow, even in drive thru, but I believe because it gets packed at some hours
Atmosphere: 4
Food: 5
Service: 4
Anthony Giannetti
If you enjoy Culver’s brand promise, go to another location.
The Rochester Culver’s is a textbook example of how a franchise can dilute a nationally trusted name. Culver’s built its reputation on Midwest hospitality, fair portions, and consistent value.
This location delivers the opposite: rude staff, noticeably smaller portions, and nickel-and-dime pricing that contradicts what long-time customers expect from the chain. The most frustrating part is the disconnect; overcharging while smiling… as if poor service is acceptable.
Culver’s succeeded nationally because customers could rely on consistency; this location undermines that trust.
Plenty of restaurants nearby still understand how to serve a value proposition with courtesy.
Eat somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Sam Ali
Honestly 0-10 would not recommend this specific location, do not order here..
Atmosphere: 1
Food: 1
Service: 1
Sudhakar Bollavaram
Ok place. Nothing great. Ice-cream we ordered was a mediocre
Atmosphere: 3
Food: 3
Service: 4
Mazie
Berlyn was so nice and helpful! She was welcoming with a big smile from the moment we walked in!
Culver's provides a good meal, plenty of variety on the menu. Prompt service, they get the order right the first time.
Atmosphere: 4
Food: 4
Service: 5
Ordered Chicken Tenders with Ranch! You forgot my Ramch Again Thanks
Liked Vanilla Concrete shake
It's gone downhill over the years but still decent and better than other fast food places.
Atmosphere: 3
Food: 4
Service: 3
Sometimes service is a little bit slow, even in drive thru, but I believe because it gets packed at some hours
Atmosphere: 4
Food: 5
Service: 4
If you enjoy Culver’s brand promise, go to another location.
The Rochester Culver’s is a textbook example of how a franchise can dilute a nationally trusted name. Culver’s built its reputation on Midwest hospitality, fair portions, and consistent value.
This location delivers the opposite: rude staff, noticeably smaller portions, and nickel-and-dime pricing that contradicts what long-time customers expect from the chain. The most frustrating part is the disconnect; overcharging while smiling… as if poor service is acceptable.
Culver’s succeeded nationally because customers could rely on consistency; this location undermines that trust.
Plenty of restaurants nearby still understand how to serve a value proposition with courtesy.
Eat somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Honestly 0-10 would not recommend this specific location, do not order here..
Atmosphere: 1
Food: 1
Service: 1
Ok place. Nothing great. Ice-cream we ordered was a mediocre
Atmosphere: 3
Food: 3
Service: 4
Berlyn was so nice and helpful! She was welcoming with a big smile from the moment we walked in!
Atmosphere: 5
Food: 5
Service: 5
Lovely frozen custard!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good service.
The service was great. Our food was hot and delicious.
Atmosphere: 4
Food: 5
Service: 5
Food is quite good. Not halal by the way. But you can try the fish fry.
Atmosphere: 3
Food: 3
Service: 3
Like all Culver’s, this location serves up a great smash burger. From here on out, though, I’m getting a triple.
Atmosphere: 5
Food: 5
Service: 5
Great team , on time and with good food always
Atmosphere: 5
Food: 5
Service: 5
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