Culvers is usually my go to fast food burger fix. I also enjoy the fish dinner from here. I don't know if it was just the day or maybe they're slipping but my last visit was sub par. We got a Culvers double deluxe basket and a mushroom and Swiss basket with 2 concrete mixers. The burgers were bland and the fries were soggy. The mixers were ok though and the service was good.
Atmosphere: 4
Food: 3
Service: 5
Zac C
The food from this particular Culver's is really good. However, expect to wait a good bit of time after ordering if they're busy. I've routinely waited 20-30 minutes after ordering.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Butterburger, Hamburger, Cod
Deanna Harless
Horrible service and attitude. Placed a curbside order and checked in at 12:55 (order was supposed to be ready at 12:56). At 1:10, I called the number that said “if you haven’t received your order, please call.” They said “we’ll bring it out when it is ready.” At 1:25 (a full half hour after the promised time), I went inside to check on it. The person at the counter said “I don’t see it and no one likes answering my questions so I don’t know” and walked away. A few minutes later she said to ask someone else. Then she found the food on the counter and said “here you go.” I said I didn’t want food that had been sitting around for half an hour that they just found and would like a refund. They refused and said it was just made- the bag had been there at least the whole 5-10 minutes I was in the restaurant and there was no heat coming from the bag so I believe it was ready for several minutes before that. The rudeness was over the top by three different employees- the manager who refused to answer me, the employee who complained about her coworkers, and the one who tried to argue that I should accept the food that had been sitting getting cold.
Service: 1
steven bray
the service here has dramatically gone downhill over the last few months.
Atmosphere: 1
Food: 3
Service: 1
Todd “T.c.” Ulmer
I have always enjoyed Culver's. Prices always seem fair and food always seems above standard.But tonight, this location in Rochester was my visit to said location. Must have an excellent manager. The place seemed just a bit extra clean. Food seemed to come out faster, hotter... and the 'ol butter burgers I swear seemed best ever had - of any Culver's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
rundetroit !
Always delightful and delicious.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburgers, Vanilla Custard with Salted Caramel Brownies and Pecans, Hamburger, The Culver's Deluxe Value Basket, French Fries
Richie Perry
Their burgers and chicken tenders are amazing. Actually everything I've had here has been amazing except the mashed potatoes.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Butterburger, Crispy Chicken, Onion Rings, French Fries
Jackie Kay
I’m very confused on why I was charged .30 to take OFF a couple of slices of tomatoes on my hamburger. I’m not happy with that. I get it, it’s .30 but it’s a stupid up charge. Especially in this economy. You’d think you’d be charged for adding them on… other than that, great food.
Ahmed Khiari
Decent fish sandwich with some of the better curly fries around.Personally, I frequent this place for their concrete mixers; can't get enough of those.
Hello, I actually love this restaurant!! I’m not going to lie, the food is good staff is normally above and beyond. But today I visited the store as a dasher and not a regular customer and I most definitely felt discriminated against. I could be wrong but my reasons for writing this review it to fix these kinds of issue in my community. I came in the collect an order. Of course the lady at the counter was amazing, I was on the phone with my sister so I wasn’t paying much attention. (Remind you I waited nearly 10 additional minutes for my order) no problem. The lady at the front desk even updated me periodically on the status of my pick up order. So when it was finally done, a lady came from the back to hand me the order. She looked me in my eyes then pulled the order back as if she was with holding it, as if I was going to steal it if she didn’t. Or I don’t know what the reasons is, or if The company told her to treat customers that way when they are a delivery service. But I didn’t appreciate it. I know this is protocol (asking to confirm the order before picking it up) but at the same time, that was invented because people was stealing orders, and getting wrong orders. I didn’t match that description. And it wasn’t them kind of circumstances. So I want to say add a sign if it’s protocol and make sure everybody is treating each other the way they wanted to be treated again I could be wrong but I wanted to share my experience
Jeff Squires
Culver's has a very good 2 piece cod dinner that I enjoy.
Best fish sandwich❣️❣️❣️
Atmosphere: 5
Food: 5
Service: 5
Culvers is usually my go to fast food burger fix. I also enjoy the fish dinner from here. I don't know if it was just the day or maybe they're slipping but my last visit was sub par. We got a Culvers double deluxe basket and a mushroom and Swiss basket with 2 concrete mixers. The burgers were bland and the fries were soggy. The mixers were ok though and the service was good.
Atmosphere: 4
Food: 3
Service: 5
The food from this particular Culver's is really good. However, expect to wait a good bit of time after ordering if they're busy. I've routinely waited 20-30 minutes after ordering.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Butterburger, Hamburger, Cod
Horrible service and attitude. Placed a curbside order and checked in at 12:55 (order was supposed to be ready at 12:56). At 1:10, I called the number that said “if you haven’t received your order, please call.” They said “we’ll bring it out when it is ready.” At 1:25 (a full half hour after the promised time), I went inside to check on it. The person at the counter said “I don’t see it and no one likes answering my questions so I don’t know” and walked away. A few minutes later she said to ask someone else. Then she found the food on the counter and said “here you go.” I said I didn’t want food that had been sitting around for half an hour that they just found and would like a refund. They refused and said it was just made- the bag had been there at least the whole 5-10 minutes I was in the restaurant and there was no heat coming from the bag so I believe it was ready for several minutes before that. The rudeness was over the top by three different employees- the manager who refused to answer me, the employee who complained about her coworkers, and the one who tried to argue that I should accept the food that had been sitting getting cold.
Service: 1
the service here has dramatically gone downhill over the last few months.
Atmosphere: 1
Food: 3
Service: 1
I have always enjoyed Culver's. Prices always seem fair and food always seems above standard.But tonight, this location in Rochester was my visit to said location. Must have an excellent manager. The place seemed just a bit extra clean. Food seemed to come out faster, hotter... and the 'ol butter burgers I swear seemed best ever had - of any Culver's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Always delightful and delicious.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburgers, Vanilla Custard with Salted Caramel Brownies and Pecans, Hamburger, The Culver's Deluxe Value Basket, French Fries
Their burgers and chicken tenders are amazing. Actually everything I've had here has been amazing except the mashed potatoes.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Butterburger, Crispy Chicken, Onion Rings, French Fries
I’m very confused on why I was charged .30 to take OFF a couple of slices of tomatoes on my hamburger. I’m not happy with that. I get it, it’s .30 but it’s a stupid up charge. Especially in this economy. You’d think you’d be charged for adding them on… other than that, great food.
Decent fish sandwich with some of the better curly fries around.Personally, I frequent this place for their concrete mixers; can't get enough of those.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Really good
Atmosphere: 4
Food: 4
Service: 4
Always a good experience!
Atmosphere: 5
Food: 5
Service: 4
Hello, I actually love this restaurant!! I’m not going to lie, the food is good staff is normally above and beyond. But today I visited the store as a dasher and not a regular customer and I most definitely felt discriminated against. I could be wrong but my reasons for writing this review it to fix these kinds of issue in my community. I came in the collect an order. Of course the lady at the counter was amazing, I was on the phone with my sister so I wasn’t paying much attention. (Remind you I waited nearly 10 additional minutes for my order) no problem. The lady at the front desk even updated me periodically on the status of my pick up order. So when it was finally done, a lady came from the back to hand me the order. She looked me in my eyes then pulled the order back as if she was with holding it, as if I was going to steal it if she didn’t. Or I don’t know what the reasons is, or if The company told her to treat customers that way when they are a delivery service. But I didn’t appreciate it. I know this is protocol (asking to confirm the order before picking it up) but at the same time, that was invented because people was stealing orders, and getting wrong orders. I didn’t match that description. And it wasn’t them kind of circumstances. So I want to say add a sign if it’s protocol and make sure everybody is treating each other the way they wanted to be treated again I could be wrong but I wanted to share my experience
Culver's has a very good 2 piece cod dinner that I enjoy.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Concrete Mixer, Hamburger, Cod
Love it!
Atmosphere: 5
Food: 5
Service: 5