McDonald's

2985 Walton Blvd., Rochester Hills
(248) 375-0916

Recent Reviews

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Alen Burke

Attempted to grab a late meal. Was told "system is down, don't know when it will be back up. I can't take any orders till it's back online." A simple computer is all it takes to cripple a multi million dollar business?

Service: 1

Gerardo “Dark_Ultima_Emperor_Yoshi” Zepeda

Wheelchair accessibility: There is Wheelchair Accessibility at most McDonald's Locations.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hamburger, Strawberry & Crème Pie, Sausage Mcmuffin, Crispy Chicken Sandwich, Mcflurry with M&M's Candies, French Fries, Quarter Pounder Hamburger

Matthew Sweet

Very curt staff at 10 pm on 3/19/25.
No greeting. Just "what do you want"
People yelling "skeeyouuu!" In the back ground and staff flirting with the customer in front of me for 20+ seconds.
Just poorly trained imo

Atmosphere: 1

Food: 5

Service: 1

Sean

Won't let us order on the app after 10pm. Says only breakfast is available even though they're not serving breakfast. be warned

Atmosphere: 3

Food: 4

Service: 1

janet seidell

Manager is advising team members to serve shamrock shakes despite the Machine making them syrupy and liquidy.

Ashley Whitehead

I recently visited this McDonald's location, and unfortunately, my experience was extremely disappointing due to poor service. From the moment I walked in, it felt as though the staff were overwhelmed and unorganized.

First, I stood at the counter for several minutes before anyone acknowledged me, despite multiple employees walking past without so much as a greeting. When I finally placed my order, the cashier seemed uninterested and rushed, giving minimal attention to what I was saying. I asked for my meal with no pickles, yet when my order arrived (after an unusually long wait), it was incorrect.

When I politely asked for my order to be corrected, the staff's attitude was dismissive, and it took even longer to receive the right food. No apology was offered, and I felt as though my concerns were brushed off. To make matters worse, the dining area was cluttered with trash on several tables, and no one seemed to be actively cleaning up despite the visible mess.

I understand that fast-food environments can be busy, but this level of disorganization and lack of customer care was unacceptable. I hope the management takes note and works to improve staff training, communication, and overall customer service. With some improvements, this location could offer a much better experience for its patrons.

Atmosphere: 1

Service: 1

Virginia B Lee

We enjoyed our quick snack from McDonald's. I was disappointed they no longer have the grilled chicken sandwich and how much the price of food has gone up. The food we ate was tasty, the service and atmosphere were very nice. Corporate decisions are not their fault!

Vegetarian options: Vegetarian options and low calorie items were almost nil.

Kid-friendliness: This location has a clen play area for families

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: French Fries

Tomas Smith

refused to give me a receipt when I paid, said the printer is down. Then proceeded to miss items in my order. When I brought the food back they asked for a receipt. I explained they couldn’t provide one in the drive through. They refused to rectify the mistakes on my order.

Atmosphere: 1

Service: 1

Dan A

Food is always hot, workers are friendly, sometimes I have to wait a minute but I’d rather that for hot food.

Atmosphere: 5

Food: 5

Service: 5

B Taylor

Horrible food, property not plowed after snow storm. Prime location and no concern for customers or employees...plowed the damn snow

Melanie Ayala

I stopped at McDonald’s for a quick lunch bite. I ate half of my nuggets due to being hungry and in a rush when I noticed the batch was undercooked. It is sad that with the current outbreaks in this area this place is not taking their food safety protocols seriously. I hope I don’t get sick!

Atmosphere: 1

Food: 1

Service: 2

Dominic Bolchi (DJDominator)

I love it great food alll the time

Atmosphere: 5

Food: 5

Service: 5

Cassandra Nuñez

Stayed at a hotel next to it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Fries, Hamburger, Egg Mcmuffin, Strawberry & Crème Pie, Hot Fudge Sundae, Sausage Mcmuffin, Crispy Chicken Sandwich, Oatmeal Raisin Cookie, Big Mac, Mcflurry with M&M's Candies, Dr Pepper, Strawberry Sundae, Sausage Mcmuffin with Egg, French Fries, Sausage

Brenda McCallum

Play place available

Atmosphere: 5

Food: 5

Service: 5

Landon Pasfield

Hot fresh food good drink

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, French Fries

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