Panera Bread

2921 S Rochester Rd, Rochester Hills
(248) 853-5722

Recent Reviews

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Aaron Kirchinger

Too cold inside and annoying music always playing. It would be better if no music. Pastries are always stale and not good. Sometimes order is made right but often mistakes are made on every order.

Atmosphere: 2

Food: 3

Service: 2

Gnana Sudheer Reddy

My go to coffee place for coffee, staff is polite and professional. I like their app and Subscription option, I order it online and pickit up on their counter on my way to office, it's quicker and it'll only take 3 to 4 mins for me to be out with coffee!

Atmosphere: 5

Food: 4

Service: 5

MagikGal

We will not come to this location ever again.

We ordered directly from the kiosk so we could easily customize our order to leave off items that needed to be removed. We paid and then went to find a table as we decided to dine-in. BAD idea. This place is filthy! It was not busy when we came in, well after any lunch rush, and there were literally no clean tables or seats to be found anywhere. I found one that needed the least amount of wiping & cleaned ourselves. We ordered an iced latte with our meals but I literally watched the lady come out from around the counter and pump coffee into a plastic cup (not espresso shots like stated on the menu) to make our drink. What am I paying 4 bucks for??? Btw, it was awful, we don't usually get lattes from Panera, definitely won't again.
Our food arrived and our silverware was disgusting, thankfully they have plastic you can grab because what they gave us had been coated in layers of nasty-ness. Then, one of the sandwiches was made incorrectly. It wasn't supposed to have tomato on it and it did, it was missing the lettuce and the dressing. We went up to let them know and they seriously asked if they could just remove the tomato from the sandwich instead of remake! If it were that easy of a fix and not an allergy issue, we would've done that ourselves. Then the kid wanted to argue and say that they made it correctly. Finally, they remade it, brought it back out & said hopefully it's right this time. No apology, just a snide remark. My chicken was so overheated that it was dried jerky. We also took advantage of a half off treat reward & opted for the brownie. By far, the worst brownie I've ever bit into. If I had to guess what a dog treat tasted like, this would be it.
The lady behind the counter had nothing to do besides stand there & look around. She could've easily been cleaning tables and taking away the very full bin of dirty dishes.

If the dining area is being kept this filthy, I can't imagine the food prep areas are being kept much cleaner. The staff are lazy & rude. I'd try a different location if this is what you're craving.

Atmosphere: 1

Food: 1

Service: 1

KARLA MARTINEZ

placed an order through the Panera app, carefully removing ingredients due to my daughter’s severe food allergies (milk and egg). The app allowed me to customize everything, and I removed both milk and egg products. Unfortunately, the sandwich we received had cheese in it, and the bread also contained milk. Even the ham was unusable because it was in contact with the cheese.

Because of this mistake, my daughter was left without breakfast. I’m deeply upset, as her allergies are severe, and these kinds of errors can be very dangerous. I’ve never had an issue with Panera before, but this time I felt there was a serious lack of care. For families who rely on allergy-safe options, this isn’t just a mistake — it’s a health risk.

Atmosphere: 5

Food: 3

Service: 1

Adrienne Crawford

Great meeting place. Take out and eat in.

Atmosphere: 5

Food: 5

Service: 5

The Real beauty

This location is so dirty. The chairs is dirty. The bathroom is dirty. The table is dirty. The floor it’s dirty Everything is dirty

Atmosphere: 1

Food: 2

Service: 1

Julie

Always good

Atmosphere: 5

Food: 5

Service: 5

Amit Samant

Panera bread is a good option for brunch, we tried sandwiches and coffee
Croissant toast sandwich
Cranbery walnut chicken sandwich and coffee.

Both sandwiches are good in taste and quantity.

It is a self service restaurent. Ample space for sitting.

Atmosphere: 5

Food: 5

Service: 4

superb product

Food quantity is very bad. Customer service is worse. Rude people there.

Atmosphere: 1

Food: 1

Service: 1

Phil Juhasz

Hardly any meat on sandwiches.

The first few times I thought it was a fluke, but they consistently put very little meat on their sandwiches. I measured this time an there's just over an ounce of meat on a $9 sandwich.

Bread and soup are good, but there's little value. Ordering food here feels like a scam

Food: 2

Kalvin Hang

Panera Bread

Large place. Warm. Some kiosks.

I had the broccoli soup. No issues. The bread is still hard. I guess hard bread is very common at Panera Bread.

Highly recommended

Atmosphere: 3

Food: 3

Service: 3

Kaisersaurus

place is filthy, prices are insane, portions are abominable, staff is rude. This place has plummeted and I am apalled by what they call "extra" ranch

Atmosphere: 1

Food: 1

Service: 1

don b

I've noticed the portions slimming for awhile now. But this is ridiculous! The price goes up and I eat less!?!? Definitely doesn't look like the picture on the menu. Don't be stingy Panera

B K

Goto place

Atmosphere: 4

Food: 4

Service: 4

nick m

Good food and service but, they’re always short staffed at the busiest morning coffee hour

Atmosphere: 5

Food: 5

Service: 3

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