Tim Hortons
2258 Crooks Rd, Rochester Hills
(248) 564-3000
Recent Reviews
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Hvnt been to this green field location for months got charged earlier on feb for an order and I was in house all day never left house till I found the bill on my phone while checking my bank app went to location staff said nothing he can do go to my bank for refund did that bank sent letter saying to return to you that the charge was billed already now hv to wait till Monday still don’t hv my funds back in my account?
Atmosphere: 3
Food: 2
Service: 1
Watch out for this Tim's! They over charge you in the drive thru.
Went there the other day arriving at drive through at 5:35 a.m. and they NO DOUGHNUTS. Only one thing about a coffee and doughnut shop that hasn't any doughnuts at opening is that the people opening need to go because they're not running the companies store properly. But then again proper wages could encourage the right operations. Minimum wage for a multibillion dollar corporation is slavery.
Atmosphere: 3
Food: 1
Service: 3
Always so nice and friendly. great service as always fav. tim
horton's around!!!! These employees try so hard to get us in and out! great and friendly service. great people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel with Cream Cheese and Honey, Breakfast Sandwich, Chocolate Chip Muffins, Donut Multipacks, Bagel, Chicken Panini
Always so friendly ghazi makes my day everyday he always says hello to me
Atmosphere: 5
Food: 5
Service: 5
Great customer service and especially from Abbie.
Atmosphere: 5
I decided to try out this location. Sadly it was unpleasant and I won't return. The woman I spoke with was rude. She appeared to take joy in telling me what they don't have, cutting me off, and rushing me. Wouldn't recommend.
great staff and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel Sausage Egg and Cheese
I got here almost every morning and I have a complicated coffee and they nail it every time all the staff is great and helpful and very well mannered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
I am beyond disappointed with the service at this Tim Hortons location. My recent visit left a terrible impression, not just because of the poor service, but because of the way the manager treated my son. My son has a disability, and instead of offering the patience and respect he deserves, the manager was rude and unprofessional, even going so far as to roll their eyes at him. This behavior is unacceptable, and it’s incredibly disheartening to see such a lack of understanding and compassion from someone in a position of leadership. On top of that, the service was slow and inattentive, with our order messed up and the staff showing little urgency or care.
Tim Hortons is supposed to be a welcoming place for everyone, but this experience was anything but. I truly hope management will address this lack of respect and improve their training, especially in dealing with customers with disabilities. If they want to keep loyal customers, this behavior has to change.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They have no food. I ordered something ask lady if they have it. She said they only had one kind of anytime snackers I said OK that’s fine. Get to the window. They don’t even know my order. They didn’t even put it on my order. I talked to two people and seen three people in 10 minutes through the drive-through.
Atmosphere: 1
Food: 1
Service: 1
Waited 20 minutes for a farmers wrap. Never got it. Went in and 4 people were standing around doing nothing.
Boo bucket was 10$ refill when advertised 6$ on the menu! Went to another location and it was 6$. Plus they didn't even fill it all the way ?
AND EVEN IF IT IS POSTED ALL OVER I WAS IN DRIVETHROUGH LOOKING AT MENU WHICH DID NOT REFLECT YOUR MADE UP PRICE****
Atmosphere: 1
Food: 1
Service: 1
Always served same quality.
always so friendly and nice morning team is great
Atmosphere: 5
Food: 5
Service: 5
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