Tim Hortons

3880 S Rochester Rd, Rochester Hills
(586) 884-7481

Recent Reviews

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Louise Harper

Waited 6 minutes to order, had 2 people try to work out how to process peppermint tea. Place was empty. Wonder why!

Atmosphere: 1

Food: 5

Service: 3

Zizo

I used to love coming here and I am remember giving this place a five star review when I first started coming to this location, but I honestly missed the old workers because these new people are very rude and they legit do not know how to make a right drink. The past three visits my drink was horrible and it is disgusting compared to other locations very undrinkable

Atmosphere: 1

Food: 1

Service: 1

BT Jones

Come to this location frequently. Always quick and friendly service, not to mention the tasty tim bits. Dalia was todays and last visits friendly face. She is great and always has a smile on her face.

Atmosphere: 5

Food: 5

Service: 5

Trevor Elliott

Coffee here is always burned and tastes horrible.

James Leviege

Good quality coffee. Great flavors and seasonal variety. I don't often eat here. Last time I ordered a quick breakfast on the run, my sandwich was good but the hash brown was not desirable. It was barely warm and felt under cooked. I am a fan of the Timbits, though.

Atmosphere: 5

Food: 3

Service: 5

MHC_ HVAC

Very nice

Atmosphere: 5

Food: 5

Service: 5

Marc Fornell

I visit this Timmy’s every morning. The staff is always on there game. The drive thru moves quickly and efficiently. Erin and Sarah makes my coffee perfectly everyday. They have great attitudes and always have a positive energy. Even when’s 5:00 in the morning.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Goble

Erin and Sarah are the best. Always so nice, as I am there every day! Also a shout out to Eli and Joe!!

Service: 5

richard harlen

Great customer service. Have been going to this Tims since it has opened, Erin and Sara rock and are always friendly and happy to help.

Ryan MacLeod

The girl taking my order was a bit rude. It’s only my 2nd time going to Tim Hortons ever, so I wanted to look at the menu and ask for a recommendation but felt like I was being rushed when I was the only person in line. She also barely answered my simple question. Food wasn’t too bad but coffee did taste watered down. Just a disappointing experience. Hopefully better next time.

Atmosphere: 1

Food: 3

Service: 1

Pravakhar B

will not dine in again, staff super unprofessional. a few days ago i was eating at a table and overheard the supervisor screaming at the employees and using unnecessary amounts of profanity. multiple uses of f-bombs and made my child very uncomfortable. the supervisors name was something like claire or something along those lines, but my memory is a little bit fuzzy but i know it was some similar sounding name. i will not be returning, as the environment is not suitable for families or anyone for that matter. mcdonalds coffee is much cheaper and the workers don’t seem to be off their meds

Atmosphere: 1

Service: 1

honey badger

This specific Tim Hortons is very hit or miss. Sometimes the coffee and food is great and most of the time the coffee tastes horrible and the food is cold. I’ve had multiple occasions where I’ve ordered a latte or macchiato and it was only steamed milk without coffee or it just tasted horrible and was only half full. The food good most of the time but again it just depends. I’d recommend going down to the Tim Hortons down the road 940 S Rochester rd. Completely different experience always good food always good coffee very efficient snd fast always good service.

Atmosphere: 2

Food: 1

Service: 2

A Gazi

Went in for breakfast and coffee. Whilst having my coffee decided to get up and get a doughnut, I see a bee flying around and sitting on all the doughnuts.
Tried to tell the worker, literally in front of me, and she acted as if she couldn't hear me, I said it again louder and its as if I was talking to myself. She just carried on doing what ever she was doing, after that I thought forget it and walked out. Appalling customer service.

Atmosphere: 1

Food: 2

Service: 1

Rawan Kalasho

My daily commute at 5:35am always happy staff.
Glad they opened here

Atmosphere: 5

Food: 5

Service: 5

Yvonne Leal

Placed an order through mobile app… items were unavailable was told I could get a refund through the app, which I found to be false once I attempted to do so. Based off past reviews, they should already know this is not accurate. Found out a friend of mine had the same issue a few months ago.

Atmosphere: 1

Food: 3

Service: 1

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