I was next door at Bolyard lumber for a delivery and decided to try a Big Boy burger. The waitstaff and management at Big Boy are super friendly and cute. Joannie greeted me when I arrived and took my order, she was very patient and helpful in my decision making. I ordered a bbq bacon cheeseburger with fries and onion rings and a strawberry milkshake. Sammie bagged my order and hand it to me. She is a very pleasant and friendly person eh. (Inside joke). I was impressed with the service and enjoy the conversation with everyone there. My Big Boy burger was amazing and the strawberry milkshake was awesome. This was my first time trying a Big Boy burger and I can't wait to come back again. I give this restaurant 5 stars for excellent service, excellent food and excellent atmosphere to dine in or dine out.
tim mcgee
I ordered French toast with a side of bacon, and when I got the French toast, the inside was still liquidity from the batter. They use to dip it in when I said something about it instead of making a new one they just slapped them back on the grill for a few minutes and gave them back to me. It ruined the flavor of the cinnamon because I got the cinnamon in French toast if the grill wasn’t so hot. It would’ve cooked evenly and right and not to the point where the outer part was burnt in the inside was liquid. Spend way too much on these meals for them to be messed up like that.
Atmosphere: 3
Food: 1
Service: 3
Filiberto Castaneda
Really disappointed 😔 really bad service the cook looked angry and racist I could tell the moment I stepped in very not welcoming.
The food is okay I will never touch foot to eat here again at the end of the day your paying. I had money to buy next time I’ll rather have coffee at Tim’s down the road
Atmosphere: 1
Food: 1
Service: 1
lori Fleming
Salad bar looked scary 😨 old fruit & veggies I ordered a side of fresh fruit with my big boy burger.. 😔 The lemon in my water dark spots.. This restaurant Not recommended wait staff doing the best with what they have to work with.. The one on Garfield and m-59 is a nice one..
Atmosphere: 1
Food: 1
Service: 4
Howard Mccalla
I visited the Big Boy location in Rochester for dessert! I wanted the famous banana pie 🥧. Not only did my family and I get a banana pie but Ms. Monica Lynn made us a fresh pie in front of our faces! The service was catered towards us! I look forward to going back on my next visit to the Detroit metro area! This is an awesome location for food and service! Thank you Rochester Big Boy staff!
Atmosphere: 5
Food: 5
Service: 5
Rina Leto
They were out of the one thing I wanted so it was a disappointment. Settled for a big boy hamburger and onion rings - both pretty awful. Will ask about menu next time I go in the door so not to get stuck.
Atmosphere: 2
Food: 2
Service: 2
Manuel Gonzalez
Was nice place to visit.
Atmosphere: 5
Food: 5
Service: 5
seann lewis
Decent food. Waiter was outstanding.
Atmosphere: 4
Food: 4
Service: 5
chris barger
Not good at all but food half cold bad service not ever eat at another big boy again horrible thats way they are all closing i was a big fan of the place 😢 no more
Atmosphere: 1
Food: 1
Service: 1
Indigo Blew -I SEE ALL- ENTERTAINMENT PURPOSES ONLY
Your restaurant really disappointed me! I had a party of 10. The food has really gone done Hill. Such a shame. My Slim Jim was for a toddler. One very thin small piece of ham (didn’t look like the picture) on a baby size bun. It was a Joke. Salad bar was low or empty on most items. The ladies restroom smelled like a sewer! Our table was right in front of it. So we had the unpleasant odor through out lunch. The best part our lunch We had the Best Server hands down. Very attentive Had our table set up perfectly! Kudos to MONICA 👍 If this Big Boy closes its doors I will totally understand why!!! Shame on the Owners 👎
Sharron Smith
I'm just not a fan of Big Boys. The service was great. Very friendly and attentive. There's usually only 2 other people in here when I go which is fine but why so few people?
Dan Riley
The tableside service was very good. And very interested in helping
Rhonda Hames
I had a Uber bring me my food..everything I order was great except the fish and chips..the fish was nothing over cooked and greasy..there was barely no fish
Cee Ko
We stopped in for dinner around 5:30 pm on October 20, 2024. The restaurant was sparsely attended and there was only 1 server. This server was not polite, friendly or personable. She acted like she was unhappy to be there. She forgot to bring silverware for my salad. I tried waving her down to get her attention but she flat out ignored me. Then I walked to the counter and she tried ignoring me then until I spoke loudly enough where she couldnt play games with me anymore. I like Big Boy but the service was so bad that I probably will not return to this location.
I was next door at Bolyard lumber for a delivery and decided to try a Big Boy burger. The waitstaff and management at Big Boy are super friendly and cute. Joannie greeted me when I arrived and took my order, she was very patient and helpful in my decision making. I ordered a bbq bacon cheeseburger with fries and onion rings and a strawberry milkshake. Sammie bagged my order and hand it to me. She is a very pleasant and friendly person eh. (Inside joke). I was impressed with the service and enjoy the conversation with everyone there. My Big Boy burger was amazing and the strawberry milkshake was awesome. This was my first time trying a Big Boy burger and I can't wait to come back again. I give this restaurant 5 stars for excellent service, excellent food and excellent atmosphere to dine in or dine out.
I ordered French toast with a side of bacon, and when I got the French toast, the inside was still liquidity from the batter. They use to dip it in when I said something about it instead of making a new one they just slapped them back on the grill for a few minutes and gave them back to me. It ruined the flavor of the cinnamon because I got the cinnamon in French toast if the grill wasn’t so hot. It would’ve cooked evenly and right and not to the point where the outer part was burnt in the inside was liquid. Spend way too much on these meals for them to be messed up like that.
Atmosphere: 3
Food: 1
Service: 3
Really disappointed 😔 really bad service the cook looked angry and racist I could tell the moment I stepped in very not welcoming.
The food is okay I will never touch foot to eat here again at the end of the day your paying. I had money to buy next time I’ll rather have coffee at Tim’s down the road
Atmosphere: 1
Food: 1
Service: 1
Salad bar looked scary 😨 old fruit & veggies I ordered a side of fresh fruit with my big boy burger.. 😔 The lemon in my water dark spots.. This restaurant Not recommended wait staff doing the best with what they have to work with.. The one on Garfield and m-59 is a nice one..
Atmosphere: 1
Food: 1
Service: 4
I visited the Big Boy location in Rochester for dessert! I wanted the famous banana pie 🥧. Not only did my family and I get a banana pie but Ms. Monica Lynn made us a fresh pie in front of our faces! The service was catered towards us! I look forward to going back on my next visit to the Detroit metro area! This is an awesome location for food and service! Thank you Rochester Big Boy staff!
Atmosphere: 5
Food: 5
Service: 5
They were out of the one thing I wanted so it was a disappointment. Settled for a big boy hamburger and onion rings - both pretty awful. Will ask about menu next time I go in the door so not to get stuck.
Atmosphere: 2
Food: 2
Service: 2
Was nice place to visit.
Atmosphere: 5
Food: 5
Service: 5
Decent food. Waiter was outstanding.
Atmosphere: 4
Food: 4
Service: 5
Not good at all but food half cold bad service not ever eat at another big boy again horrible thats way they are all closing i was a big fan of the place 😢 no more
Atmosphere: 1
Food: 1
Service: 1
Smells horrible and the waitress was AWFUL!!!!
Restaurantji Recommends
Your restaurant really disappointed me! I had a party of 10. The food has really gone done Hill. Such a shame. My Slim Jim was for a toddler. One very thin small piece of ham (didn’t look like the picture) on a baby size bun. It was a Joke. Salad bar was low or empty on most items. The ladies restroom
smelled like a sewer! Our table was right in front of it. So we had the unpleasant odor through out lunch. The best part our lunch We had the Best Server hands down. Very attentive Had our table set up perfectly! Kudos to MONICA 👍 If this Big Boy closes its doors I will totally understand why!!! Shame on the Owners 👎
I'm just not a fan of Big Boys. The service was great. Very friendly and attentive. There's usually only 2 other people in here when I go which is fine but why so few people?
The tableside service was very good. And very interested in helping
I had a Uber bring me my food..everything I order was great except the fish and chips..the fish was nothing over cooked and greasy..there was barely no fish
We stopped in for dinner around 5:30 pm on October 20, 2024. The restaurant was sparsely attended and there was only 1 server.
This server was not polite, friendly or personable. She acted like she was unhappy to be there. She forgot to bring silverware for my salad. I tried waving her down to get her attention but she flat out ignored me. Then I walked to the counter and she tried ignoring me then until I spoke loudly enough where she couldnt play games with me anymore.
I like Big Boy but the service was so bad that I probably will not return to this location.
Atmosphere: 2
Food: 3
Service: 1
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