OMG I had the best time of my life! I even got to meet @MattDoRight!!! He is a influencer on YouTube! He was so nice, and I did the special milkshake challenge! He put me on a video to guess the type of shake,! And I guessed strawberry and lemon, he said it was banana and strawberry! 10/10 recommended for a nice night out!
Ok chili fries were gross ,its more like tomato sauce watered down. Im not sure that even classifies as chili ketchup with chili powder is not chili
Atmosphere: 4
Food: 1
Service: 4
The Hoodler (Hoodler)
Was excited to try this again as I remember my mom taking me here a lot as a kid. Unfortunately the burger just was not the same. The bun was soggy on arrival which kind of ruined the rest of the meal. On a good note, the service was still really good and the milkshake was just like I remembered it.
Mark Toma
Service itself was ok. Shake was great and fries were great.
S Hayes
Food was fun and delicious, love the atmosphere. Great big onion rings, tater tots are wonderful.
G M
a kind and tasty throwback
Dan Schoeneich
Burgers were great, and loved the shakes.
Haley Woods
I visited Red Knapps recently, and while I understand that mistakes can happen, my experience as someone with a severe gluten intolerance was deeply concerning.
When I arrived, I specifically asked if they had gluten-free options, and the staff assured me they did, including gluten-free buns for their burgers. I ordered a burger and clearly requested it to be gluten-free. When my food arrived, I did my usual check, asking the waitress to confirm it was gluten-free, and she confidently said it was.
However, halfway through my meal, I started to feel ill, which led me to double-check again. This time, after going back to the kitchen, the waitress returned, visibly apologetic, and admitted that my order had not been marked as gluten-free, meaning I had just eaten a regular gluten bun. Shortly after, I became very sick and threw up in the bathroom.
While I appreciate the waitress’s genuine apology and the gesture of comping our meal, this situation highlights a critical issue. For those of us with severe dietary restrictions, even small mistakes can have significant, immediate health consequences. I strongly encourage the staff to implement stricter procedures to ensure this kind of error doesn’t happen again.
I genuinely hope the restaurant takes this as an opportunity to improve, as it’s not just about a dietary preference but a serious health need
Julie Donn
Delicious food and super friendly employees! It's such a great treat to go there!
Ruth
I've been coming here for more than 40 years! Delicious ?
Very cute "50s diner" with GREAT burgers and chocolate malts. Service and atmosphere is great as well !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
American Mom
We love downtown Rochester and this has always been one of our favorite spots for a burger but the last few times we have been there, and we won't be back, the servings are small portions (like 6 onion rings? small amount of fries, tiny large chilis etc) and its insanely expensive and not even that good! The fries were overly greasy, the seasoned fries literally had no seasoning and the burger super dry! It honestly cant get any worse than being ripped off for subpar food. On the plus side, its cute?
Atmosphere: 2
Food: 1
Service: 1
Doug Hart
My hamburger was delicious. I like salt on my reasoned fries, but these were a little too salty. Otherwise, they were good. My milkshake was definitely worth the money. The service was outstanding. Overall, I was very happy with the restaurant, and I will definitely go back again.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger
Alexis Collis
Food was over rated and over priced. The restaurant smelled funky like they were having a sewage problem. Our server sat the entire time on her phone so I had to get up and ask the front counter for water several times along with silverware she didn’t bring. I will never return
OMG I had the best time of my life! I even got to meet @MattDoRight!!! He is a influencer on YouTube! He was so nice, and I did the special milkshake challenge! He put me on a video to guess the type of shake,! And I guessed strawberry and lemon, he said it was banana and strawberry! 10/10 recommended for a nice night out!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Luke's Burger Deluxe, Loaded Tots, Fried Pickles, Cheese Fries
Ok chili fries were gross ,its more like tomato sauce watered down.
Im not sure that even classifies as chili ketchup with chili powder is not chili
Atmosphere: 4
Food: 1
Service: 4
Was excited to try this again as I remember my mom taking me here a lot as a kid. Unfortunately the burger just was not the same. The bun was soggy on arrival which kind of ruined the rest of the meal. On a good note, the service was still really good and the milkshake was just like I remembered it.
Service itself was ok. Shake was great and fries were great.
Food was fun and delicious, love the atmosphere. Great big onion rings, tater tots are wonderful.
a kind and tasty throwback
Burgers were great, and loved the shakes.
I visited Red Knapps recently, and while I understand that mistakes can happen, my experience as someone with a severe gluten intolerance was deeply concerning.
When I arrived, I specifically asked if they had gluten-free options, and the staff assured me they did, including gluten-free buns for their burgers. I ordered a burger and clearly requested it to be gluten-free. When my food arrived, I did my usual check, asking the waitress to confirm it was gluten-free, and she confidently said it was.
However, halfway through my meal, I started to feel ill, which led me to double-check again. This time, after going back to the kitchen, the waitress returned, visibly apologetic, and admitted that my order had not been marked as gluten-free, meaning I had just eaten a regular gluten bun. Shortly after, I became very sick and threw up in the bathroom.
While I appreciate the waitress’s genuine apology and the gesture of comping our meal, this situation highlights a critical issue. For those of us with severe dietary restrictions, even small mistakes can have significant, immediate health consequences. I strongly encourage the staff to implement stricter procedures to ensure this kind of error doesn’t happen again.
I genuinely hope the restaurant takes this as an opportunity to improve, as it’s not just about a dietary preference but a serious health need
Delicious food and super friendly employees! It's such a great treat to go there!
I've been coming here for more than 40 years! Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Yumm! Milkshake challenge and burgers.
Atmosphere: 5
Food: 5
Service: 5
Very cute "50s diner" with GREAT burgers and chocolate malts. Service and atmosphere is great as well !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
We love downtown Rochester and this has always been one of our favorite spots for a burger but the last few times we have been there, and we won't be back, the servings are small portions (like 6 onion rings? small amount of fries, tiny large chilis etc) and its insanely expensive and not even that good! The fries were overly greasy, the seasoned fries literally had no seasoning and the burger super dry! It honestly cant get any worse than being ripped off for subpar food. On the plus side, its cute?
Atmosphere: 2
Food: 1
Service: 1
My hamburger was delicious. I like salt on my reasoned fries, but these were a little too salty. Otherwise, they were good. My milkshake was definitely worth the money. The service was outstanding. Overall, I was very happy with the restaurant, and I will definitely go back again.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger
Food was over rated and over priced. The restaurant smelled funky like they were having a sewage problem. Our server sat the entire time on her phone so I had to get up and ask the front counter for water several times along with silverware she didn’t bring. I will never return
Atmosphere: 1
Food: 1
Service: 1
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