Herman's Boy

220 Northland Dr NE, Rockford
(616) 866-2900

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Recent Reviews

The food is OK, and I had some coffee and cookies. They need to get more efficient. They have people waiting at the cash register to pay until their stuff is ready.

Then they got people checking their order and also people paying, all at the cash register. TRAFFIC JAM AT THE CASH REGISTER.

All the while staff asked me 3 or 4 times if I had been helped because they can not tell if I am done ordering because everyone is at the cash register...
I wish they would go back to the old way of where you wanted coffee ground you could pay there and it was confusing that you would order then stand to wait then go back to the counter to pay once your food was ready. I feel bad for the employees. My friend and another woman who had never been there were very confused at the process. It didn't make sense to them, and the lady in lane behind my friend who was at the counter waiting to order was getting her order taken before...
This place has been on my radar for a couple years since we moved here but we finally made the 35 minute drive from the west side of GR to go Saturday. The ordering process was very confusing and I still don’t quite understand the logic behind paying when you pick up your order and not when you place it? We waited about 20 minutes and got two bagel sandwiches, some chocolates (upon recommendation of the lady standing in front of us), some cheese spread out of the case and...

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