McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
500 E Division St NE, Rockford
(616) 866-2550

About McDonald's

McDonald's in Rockford offers a great interior and friendly staff. Customers love the convenience and the staff are lovely people, contributing to a welcoming atmosphere. Despite a busy drive-thru, the service is fast, and the food is generally enjoyable. Some customers praise the amazing fries and perfectly cooked burger. The ice cream machine works well, and the Shamrock Shake has received positive mentions. However, some customers have noted that the quality and temperature of the food can be hit or miss. While many appreciate the kindness of the cashier and drive-thru employee, there have been reports of orders being incorrect, such as receiving Diet Coke instead of regular Coke. This has led to frustrations, especially for those who have experienced missing items when using the app for orders. The iced coffee is often watery and not good. Despite being swamped and understaffed, employees are doing so well under pressure, and one order was absolutely perfect. Food ordered from the app came hot and ready, but drinks were missing, causing food to cool.

Customers' Favorites

McDonald's Reviews

2.6
252 ratings
Restaurantji Rating
5
20%
4
15%
3
9%
2
14%
1
42%
Food
2.9
Atmosphere
2.7
Service
2.9

Share your opinion about McDonald's

Restaurantji Rating

I was there the other night the manager was put her hands on her employees. tell then they had to take there jacket off when it 25 degree outside. very rude to customer. this place is a joke. the manager name was barb. if I ever see her lay hand on a employees again I will be calling the cops.i work at Macdonald for 5 year this should not be tolerated. she was dragging this girl around by her shirt choking her

I hate this restaurant the line was super long and when we went in the ice cream machine was broken again that’s like the fifth time this month and then when we got there the lady punched in her order wrong gave us the wrong size and charged us way too much and would not give us our money back she was very rude and I did not like the experience whatsoever

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Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 6AM - 11PM
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