i worked here a couple years ago, the treatment was terrible, when i made mistakes, people would say toxic things to me. one of the younger girls working there asked me “did you even pass high school?” (i graduated early) i explained how i had brain damage from an accident when i was a kid, another worker told me “then don’t work”, as if that were an option. i remember people being mad at me, so i tried to make amends, they gave me the cold shoulder, but said they weren’t, i remember saying “it must all be in my head” this is when the manager just couldn’t hold it anymore and that people DID had problems with me. THATS when she had to tell me. i remember telling her the way i learned, and she just told me, “everyone’s like that”. i didn’t realize it at the time, but she was more worried about me trying to stand out as different than the actual reason i was telling her the managers were pretty much fine with the treatment. instead of fighting back i just decided to do something else.
the food isn’t much better anyways, i couldn’t stand it, personally. there’s a jersey mikes right down the road anyways which is delicious. i recommend giving them out.
was filing out a case with the EEOC, but it was taking a lot of time and work, so i just let it go
to sum it up #1. bad food #2 these people are pretty immature and more toxic
Elizabeth Jett
Basic subway but the customer service is horrible. Made an order online at 8pm, they close at nine. My husband went to pick up the order and the doors were locked. I called and was rudely spoken to and hung up on. So he went through the drive thru and the woman working basically chucked the sandwiches at him from the window and closed. When he got home, my sandwich wasnt even made right. I called back and she in the most condescending way said she did make it correct even though i had it right in front of me. I contacted the manager and asked for a refund because of the wrong order and foul service, and she just offered me a free 6 inch if i came in to get the coupon. I make the extra drive to Sparta now.
Amanda Bassett
Rude, no customer service what's so ever!! My 4th time at this location and they have screwed up my order 3 out of 4 times. I never get a "oh, sorry", "thank you have a nice day" NOTHING!! tonight I waited around trying to get the attention if a worker through d.t. they didn't give me a bag of chips that went with my order. When I finally got someone who gave me the chips but said nothing. I simply said "thank you, and this is the part where you say thank you have a nice day" she verbally attacked me saying I was the one coming at her being rude. I just want the world where we have customer service again and common curtesy. I am tired of paying $20 - $30 for a meal for 2 and getting small amounts for my money and rude ass treatment from someone who expects $15 / hour and a tip. I am done with subway! That was my last draw.
Food: 2
Service: 1
Courtney North
Never coming back was waiting for pick up in the drive thru for 16 mins no answer finally just walked inside had to wait another 6 mins and then when she handed me my order she forgot my chips hate this place
Atmosphere: 1
Food: 1
Service: 1
Cj Allers
Never had an issue!
Atmosphere: 5
Food: 5
Service: 5
Matt thomas
Girls that work here always do an amazing job and are super friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Auntie Anne's Footlong Pretzel, Subway Club, Subway Footlong Cookie, Cold Cut Combo, Black Forest Ham
Hey Bob
on the expensive side..food is fast and very good. use the mobile app and watch for specials like BOGO and 20% off. join the rewards program to collect points. Also you should try the meatball sub it’s very yummy and best part it is one of the less expensive items! Save time and order pay ahead just walk in and out because your order will be waiting on the express service shelf!
Vegetarian options: just order the sub that has no meat
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Turkey Bacon Avocado, Black Forest Ham Egg & Cheese Wrap, The Monster, Honey Mustard Chicken
Vickey Cochran
Always fresh
Food: 5
Service: 5
Paul Twyman
Always enjoy Subway.
Atmosphere: 4
Food: 5
Service: 5
Gretchen Griffith
This is the most convenient Subway location for me for the last decade & I have given this particular franchise it's last chance. The employees are rude, the drive thru is a joke & my order is consistently wrong. I like to support locally owned businesses, but this place doesn't deserve my business. This is a summary of my visit tonight: pulled up to the drive thru to pick up my online oder & the greeting I received was " it'll be at least 3 minutes". I politely informed her that I had an online order (placed 30 minutes earlier) she replied, "yeah, I'm still workingon it" & was instructed to pull ahead. After waiting a decent amount of time, I was thrusted my subs out the window with a snarl. I ordered meals & didn't receive the sides or drinks. Upon request for said pre-paid items, I got a sigh & eye roll.THIS is why I don't tip beforehand. This is also an example of hoping to do right by giving several chances, but not getting a decent return on investment. I'll buy a $15 subpar sandwich ANYWHERE else.
Not sure what happened to this location, but it’s gone from good to I’m not going back. I was really sorry to ruin your day by walking in at 2pm, and pay 20 dollars for 2 subs, Rude employees, subpar food. That sandwich artists thing got thrown out the window.
Atmosphere: 1
Food: 2
Service: 1
Madalyn Crawford
My sub was basically soup and drenched in salt. Order notes consisted of LESS honey mustard and LESS salt. It was so salty and soupy I didn't even finish it.
Atmosphere: 3
Food: 1
Service: 3
Tyler Nicoli
Don't hand me your gross credit card machine through the window that everybody has touched asking for a tip it's drive-thru your job is to make the sandwich. On top of that the cashier dropped the machine and it Hit my car on the way down. A little erked
David C Raczkowski
Great sandwich -- and service too! Pleasant, and conscientious too!
i worked here a couple years ago, the treatment was terrible, when i made mistakes, people would say toxic things to me. one of the younger girls working there asked me “did you even pass high school?” (i graduated early) i explained how i had brain damage from an accident when i was a kid, another worker told me “then don’t work”, as if that were an option.
i remember people being mad at me, so i tried to make amends, they gave me the cold shoulder, but said they weren’t, i remember saying “it must all be in my head” this is when the manager just couldn’t hold it anymore and that people DID had problems with me. THATS when she had to tell me.
i remember telling her the way i learned, and she just told me, “everyone’s like that”. i didn’t realize it at the time, but she was more worried about me trying to stand out as different than the actual reason i was telling her
the managers were pretty much fine with the treatment.
instead of fighting back i just decided to do something else.
the food isn’t much better anyways, i couldn’t stand it, personally.
there’s a jersey mikes right down the road anyways which is delicious. i recommend giving them out.
was filing out a case with the EEOC, but it was taking a lot of time and work, so i just let it go
to sum it up #1. bad food
#2 these people are pretty immature and more toxic
Basic subway but the customer service is horrible. Made an order online at 8pm, they close at nine. My husband went to pick up the order and the doors were locked. I called and was rudely spoken to and hung up on. So he went through the drive thru and the woman working basically chucked the sandwiches at him from the window and closed.
When he got home, my sandwich wasnt even made right. I called back and she in the most condescending way said she did make it correct even though i had it right in front of me.
I contacted the manager and asked for a refund because of the wrong order and foul service, and she just offered me a free 6 inch if i came in to get the coupon. I make the extra drive to Sparta now.
Rude, no customer service what's so ever!! My 4th time at this location and they have screwed up my order 3 out of 4 times. I never get a "oh, sorry", "thank you have a nice day" NOTHING!! tonight I waited around trying to get the attention if a worker through d.t. they didn't give me a bag of chips that went with my order. When I finally got someone who gave me the chips but said nothing. I simply said "thank you, and this is the part where you say thank you have a nice day" she verbally attacked me saying I was the one coming at her being rude. I just want the world where we have customer service again and common curtesy. I am tired of paying $20 - $30 for a meal for 2 and getting small amounts for my money and rude ass treatment from someone who expects $15 / hour and a tip. I am done with subway! That was my last draw.
Food: 2
Service: 1
Never coming back was waiting for pick up in the drive thru for 16 mins no answer finally just walked inside had to wait another 6 mins and then when she handed me my order she forgot my chips hate this place
Atmosphere: 1
Food: 1
Service: 1
Never had an issue!
Atmosphere: 5
Food: 5
Service: 5
Girls that work here always do an amazing job and are super friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Auntie Anne's Footlong Pretzel, Subway Club, Subway Footlong Cookie, Cold Cut Combo, Black Forest Ham
on the expensive side..food is fast and very good. use the mobile app and watch for specials like BOGO and 20% off. join the rewards program to collect points. Also you should try the meatball sub it’s very yummy and best part it is one of the less expensive items! Save time and order pay ahead just walk in and out because your order will be waiting on the express service shelf!
Vegetarian options: just order the sub that has no meat
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Turkey Bacon Avocado, Black Forest Ham Egg & Cheese Wrap, The Monster, Honey Mustard Chicken
Always fresh
Food: 5
Service: 5
Always enjoy Subway.
Atmosphere: 4
Food: 5
Service: 5
This is the most convenient Subway location for me for the last decade & I have given this particular franchise it's last chance. The employees are rude, the drive thru is a joke & my order is consistently wrong. I like to support locally owned businesses, but this place doesn't deserve my business. This is a summary of my visit tonight: pulled up to the drive thru to pick up my online oder & the greeting I received was " it'll be at least 3 minutes". I politely informed her that I had an online order (placed 30 minutes earlier) she replied, "yeah, I'm still workingon it" & was instructed to pull ahead. After waiting a decent amount of time, I was thrusted my subs out the window with a snarl. I ordered meals & didn't receive the sides or drinks. Upon request for said pre-paid items, I got a sigh & eye roll.THIS is why I don't tip beforehand. This is also an example of hoping to do right by giving several chances, but not getting a decent return on investment. I'll buy a $15 subpar sandwich ANYWHERE else.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not sure what happened to this location, but it’s gone from good to I’m not going back. I was really sorry to ruin your day by walking in at 2pm, and pay 20 dollars for 2 subs, Rude employees, subpar food. That sandwich artists thing got thrown out the window.
Atmosphere: 1
Food: 2
Service: 1
My sub was basically soup and drenched in salt. Order notes consisted of LESS honey mustard and LESS salt. It was so salty and soupy I didn't even finish it.
Atmosphere: 3
Food: 1
Service: 3
Don't hand me your gross credit card machine through the window that everybody has touched asking for a tip it's drive-thru your job is to make the sandwich. On top of that the cashier dropped the machine and it Hit my car on the way down. A little erked
Great sandwich -- and service too! Pleasant, and conscientious too!
whole staff braindead
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