Great service, food was amazing, and stadf wad efficient
Diane Oravec
If i could give less than 1 🌟, I would. 3 ppl working. Dealt with 2. Need customer service training. Very cold & rude. Seemed like they were being bothered. Ordered 2 small pretzel bites. They must of been from yday. Tough. Not fresh by no means. No ice in my pop. Asked for ice. The young lady acted like I was imposing and filled another cup 1/2 full of ice and gave it to me. Is there a shortage of ice now? 😄😁 . I won't be going back! Not worth what I paid. I wonder if I was overcharged like the other reviews 🤔...
Abby Smolinski
simone slayed! her customer service is 100% and i signed up for the rewards which is very beneficial she was the one who told me about their rewards program!
Momo Jackson (Coco)
Love there pretzels!!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Original Pretzel, Pepperoni Pretzel Packages
Yer Yang
Ordered the big cinnamon bucket to go. Instead of making fresh ones they used the old cinnamon single cup to fill it up. Re dipped in butter and cinnamon. Frozen lemonade machine was out of order. Instead of putting napkins in the bag, I got crumbled up paper towels. Will not be purchasing anything from there again.
Service: 1
Josh Mills
Double check your order EVERYTIME because they don't.
Atmosphere: 3
Food: 1
Service: 1
Simon Says
Guy was a rude asshole seemed more interested in his ear bud than helping customers dont like your job maybe find a new one
Atmosphere: 1
Food: 5
Service: 1
Jennifer Balmes
For a pretzel stand where all you can get is pretzels, you would think they would be the best. Unfortunately, they aren't even mediocre. Bummer dude!
Atmosphere: 3
Food: 1
Service: 5
Julia Bernier
James was very nice and took care of everything we needed! Cinnamon sugar pretzels were bomb.
Olivia and Abby truly made our Girl Scouts' visit to Auntie Anne's Pretzels at Macomb Mall unforgettable! Their warm hospitality and attention to detail created a wonderful pretzel experience for our group. From explaining the different pretzel options to ensuring everyone had their favorite dips, Olivia and Abby went above and beyond to make us feel welcome. The Girl Scouts had a fantastic time learning about the pretzel-making process and enjoying delicious treats thanks to Olivia and Abby's guidance. We are grateful for their outstanding service and can't wait to visit Auntie Anne's again soon! Thank you, Olivia and Abby, for a memorable and tasty experience!
The whole experience was a total waste of $11. I ordered and original pretzel cheese and a blue raspberry lemonade. The pretzel was small and burnt the cheese was cold and the lemonade was literally a cup of ice. This place has definitely gone down. Never again.
Atmosphere: 1
Food: 1
Service: 1
David K.
Service is terrible
Wheelchair accessibility: Ez to park
Atmosphere: 5
Food: 3
Service: 1
Madison Agnew
Rude, rushed me and my baby away.
Service: 1
Lizzybel Z
Told me it was going to be 35 minutes for pretzels dogs. Bc of mobile order. Not cool!
Atmosphere: 1
Food: 1
Service: 1
Rick P
Unprofessional young lady… rest of the staff respectful and professional.
Great service, food was amazing, and stadf wad efficient
If i could give less than 1 🌟, I would. 3 ppl working. Dealt with 2. Need customer service training. Very cold & rude. Seemed like they were being bothered. Ordered 2 small pretzel bites. They must of been from yday. Tough. Not fresh by no means. No ice in my pop. Asked for ice. The young lady acted like I was imposing and filled another cup 1/2 full of ice and gave it to me. Is there a shortage of ice now? 😄😁 . I won't be going back! Not worth what I paid. I wonder if I was overcharged like the other reviews 🤔...
simone slayed! her customer service is 100% and i signed up for the rewards which is very beneficial she was the one who told me about their rewards program!
Love there pretzels!!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Original Pretzel, Pepperoni Pretzel Packages
Ordered the big cinnamon bucket to go. Instead of making fresh ones they used the old cinnamon single cup to fill it up. Re dipped in butter and cinnamon. Frozen lemonade machine was out of order. Instead of putting napkins in the bag, I got crumbled up paper towels. Will not be purchasing anything from there again.
Service: 1
Double check your order EVERYTIME because they don't.
Atmosphere: 3
Food: 1
Service: 1
Guy was a rude asshole seemed more interested in his ear bud than helping customers dont like your job maybe find a new one
Atmosphere: 1
Food: 5
Service: 1
For a pretzel stand where all you can get is pretzels, you would think they would be the best. Unfortunately, they aren't even mediocre. Bummer dude!
Atmosphere: 3
Food: 1
Service: 5
James was very nice and took care of everything we needed! Cinnamon sugar pretzels were bomb.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar Pretzel Nuggets Bucket
⭐⭐⭐⭐⭐
Olivia and Abby truly made our Girl Scouts' visit to Auntie Anne's Pretzels at Macomb Mall unforgettable! Their warm hospitality and attention to detail created a wonderful pretzel experience for our group. From explaining the different pretzel options to ensuring everyone had their favorite dips, Olivia and Abby went above and beyond to make us feel welcome. The Girl Scouts had a fantastic time learning about the pretzel-making process and enjoying delicious treats thanks to Olivia and Abby's guidance. We are grateful for their outstanding service and can't wait to visit Auntie Anne's again soon! Thank you, Olivia and Abby, for a memorable and tasty experience!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The whole experience was a total waste of $11. I ordered and original pretzel cheese and a blue raspberry lemonade. The pretzel was small and burnt the cheese was cold and the lemonade was literally a cup of ice. This place has definitely gone down. Never again.
Atmosphere: 1
Food: 1
Service: 1
Service is terrible
Wheelchair accessibility: Ez to park
Atmosphere: 5
Food: 3
Service: 1
Rude, rushed me and my baby away.
Service: 1
Told me it was going to be 35 minutes for pretzels dogs. Bc of mobile order. Not cool!
Atmosphere: 1
Food: 1
Service: 1
Unprofessional young lady… rest of the staff respectful and professional.
Atmosphere: 3
Food: 3
Service: 3
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