Cracker Barrel Old Country Store

Worst service I’ve ever received in my life. Waitress got our order wrong three times. Perhaps trainees shouldn’t start out serving parties of 9.

Food was okay and the servicer was very nice. However, There was a lady in the gift shop that was running the counter, takeaway, and walking around the gift shop was rude. Wish I got her name. She was acting like a manager but needs to know how to talk to people.

Atmosphere: 3

Food: 3

Service: 4

I love cracker barrel. Friday is fish day & it was delicious

Atmosphere: 5

Food: 5

Service: 5

Waited over an hour for pancakes. Everyone around me ate and left, I set for two rounds of tables before my food came out. Even when it came out and was brought to me by a manager, you can tell that the grill wasn’t properly cleaned before my dish was prepared. Also was still missing part of my dish, on top of still having to pay after being here for two hours and only being able to enjoy a cup of coffee, one sausage and a pancake. Manager didn’t seem of any use, as she displayed to not be actually phased at all. I’m disappointed not because I work at a restaurant and know how it’s suppose to operate, as a customer I was completely let down. Sucks because I come often, several times a week. Just learned with today’s visit to not come past 4 o’clock, as I usually don’t do.

Love there breakfast

Atmosphere: 3

Food: 5

Service: 5

In and out with no issues. They even gave us an option to have gluten-free. I just wish it was a smaller size menu for that. Our waitress was very nice and accommodating to us and we thanked her very much. Our card couldn't work at the register to give her some change so we went and got some. Only because we didn't trust that they would tip her the amount she well deserved.

Atmosphere: 5

Food: 5

Service: 5

Great food and great waitress

Atmosphere: 5

Food: 5

Service: 5

I have got two carry out orders, in the last month, the chicken fried steak was so hard I couldn't cut it... the mashed potatoes were so hard, like chunks.. last week, I ordered a breakfast, the country gravy was the worst I have ever had.. with the biscuits n gravy.. I also had the meatloaf and mashed potatoes, again, they were so hard, like chunks... I also got the country green beens, which usually has bacon and tastes great.. they tasted like they just opened a can of green beans ! I've also had the chicken and dumplings dinner.. only like 2 pieces of chicken, and a bunch of really doughy dumplings ! I love the store products... but. I'm really not liking the carry out! Not sure if the food is better if I sit in the restaurant ??? Not happy with the carry out food tho...

Atmosphere: 5

Food: 2

Service: 3

Good food. Decent service.

Atmosphere: 4

Food: 4

Service: 3

I’ve made plenty of attempts to continue to patronize Cracker Barrel and with each visit I’ve been disappointed. For my waitress being unable to multitask and service each table to our food, being extremely cold and or not tasteful.

Atmosphere: 4

Food: 2

Service: 2

Food is over rated...Probably never going back

Atmosphere: 4

Food: 2

Service: 4

A bit disappointed. We are long standing Cracker Barrel customers. New menu was nice to see. Portions were good. Lost a star on food due to shells found in the over medium eggs. It ruined the moment. Accidents happening but kitchen should have seen had they not been rushing. Biscuits were over cooked and hard, even replacements were a bit over baked.

Service at the table was good. Service at the hostess station was poor. We stood waiting for the hostess for 5 minutes to seat us despite her seeing us standing there waiting. She had to finish whatever conversation she was having with her co-workers? Then she came to us. This was an okay experience but we’ve had better. It should be better on all fronts.

Atmosphere: 4

Food: 4

Service: 3

Came here yesterday waiting so long to get my food I left after 45 mins I watched people come in after me and received they food they definitely need to do better far as they service and wait time

Our waitress was awesome! Tho no fault of hers, restaurant was out of greens and cornbread, which nixed my southern taste I so wanted. Still enjoyed the catfish!

Atmosphere: 5

Food: 3

Service: 5

The food and the servers were really nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buttermilk Pancakes, French Toast, Wild Maine Blueberry Pancakes