Ordered delivery form the utica location 2 days ago. Got the super '73 classic and a small 2 topping pizza. When food arrived driver had a attitude (no biggy) when i opened my pizza noticed the pepperoni where basicly non existent. The only reason I placed an order at all was because Ive been seeing the advertisement for this pizza with 73 cupped pepperonis on it.( there where maybe 12 on the whole large pizza). Called up to the store and explained the situation. Right away the lady on the phone became defensive and extremely rude. Told me all pizzas are topped via weight. (I used to manage a Dominos pizza and for the most part this is true with the exeption of the pepperoni extravaganza 120 pepperoni ls counted by hand every time). I attempted to explain to the now belligerent person on the phone that when it is advertised with a certain amount that it needs to come with that amount regardless of how the other food is prepped. (She couldn't comprehend this concept) so i decided screw it its not worth the headache and I did not want to go to the store with a box of crayons and explain this to the lady so i ended the conversation. Went back to my disappointment of a food order and eat it. Crust was completely unchewable and over done. Sauce tasted sour. My aunt ate a half of peice of her sm pizza and threw it in the trash. We ended up finding somthing else for dinner. I would not recommend this location at all. Very incompetent staff, terrible food, hostile environment. Very bad decision on my part. Wont do that again!
Atmosphere: 1
Food: 1
Service: 1
David Malta
Ordered 16 piece original chicken wings, what we got was very spicy. When we called we were told that's how the original wings are. We have ordered these before and they were not spicy. Gal on the phone seemed unconcerned. We won't be back
Food: 1
Service: 1
Robert Birkenshaw
Always awesome
Atmosphere: 5
Food: 5
Service: 5
Box Human
Edit: I spoke to the manager, Terry, and they refunded me and took care of this. Thank you for taking my concerns seriously. I’ve changed my rating because of this.
Ordered at 9:30 tonight. Never got the delivery. Called up at 11pm to ask about it. I was told number was called (never happened because I had the phone near me the whole time, no messages, nothing). They asked if I wanted the credit or to make a new one. I said make a new one and I will be waiting outside the whole time for the delivery so I don’t miss it.
I was told it would be 30 minutes. Sure. No problem. It’s currently 11:50, no pizza, no phone call. Me sitting outside my apartment in the middle of the night and hungry. I’ve been ordering from this location but hardly get delivery. I just wanted to treat myself. Guess I’m not ordering anything again.
Atmosphere: 3
Food: 4
Service: 3
Donna Syrkett
Bread sticks were nice and hot..yum
Atmosphere: 5
Food: 4
Service: 5
Tanja Greer
I came with my 2 son after their last day of school and the service was excellent! Of course we enjoyed the pizza (one junior pizza was free for reading months), but this location particularly stood out for how welcoming Mrs Caitlyn was, my boys in particular loved it
Good pizzas Clean place Friendly people
I love this hungry Howie's, Bentley specifically is a great worker and was very helpful and patient when I called in to place my order.
Atmosphere: 5
Food: 5
Service: 5
GREAT FARE AND FAST FRESH SERVICE JUST WISH THE SALAD WAS WITH A BETTER BANG FOR YOU BUCKS IN QUALITY. WOULD DEFINITELY ORDER AGAIN-GREAT WINGS
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Wings, Butter Crust, Howie Brookie, Buffalo Howie Wings, Asian Howie Wings
Ordered delivery form the utica location 2 days ago. Got the super '73 classic and a small 2 topping pizza. When food arrived driver had a attitude (no biggy) when i opened my pizza noticed the pepperoni where basicly non existent. The only reason I placed an order at all was because Ive been seeing the advertisement for this pizza with 73 cupped pepperonis on it.( there where maybe 12 on the whole large pizza). Called up to the store and explained the situation. Right away the lady on the phone became defensive and extremely rude. Told me all pizzas are topped via weight. (I used to manage a Dominos pizza and for the most part this is true with the exeption of the pepperoni extravaganza 120 pepperoni ls counted by hand every time). I attempted to explain to the now belligerent person on the phone that when it is advertised with a certain amount that it needs to come with that amount regardless of how the other food is prepped. (She couldn't comprehend this concept) so i decided screw it its not worth the headache and I did not want to go to the store with a box of crayons and explain this to the lady so i ended the conversation. Went back to my disappointment of a food order and eat it. Crust was completely unchewable and over done. Sauce tasted sour. My aunt ate a half of peice of her sm pizza and threw it in the trash. We ended up finding somthing else for dinner. I would not recommend this location at all. Very incompetent staff, terrible food, hostile environment. Very bad decision on my part. Wont do that again!
Atmosphere: 1
Food: 1
Service: 1
Ordered 16 piece original chicken wings, what we got was very spicy. When we called we were told that's how the original wings are. We have ordered these before and they were not spicy. Gal on the phone seemed unconcerned. We won't be back
Food: 1
Service: 1
Always awesome
Atmosphere: 5
Food: 5
Service: 5
Edit: I spoke to the manager, Terry, and they refunded me and took care of this. Thank you for taking my concerns seriously. I’ve changed my rating because of this.
Ordered at 9:30 tonight. Never got the delivery. Called up at 11pm to ask about it. I was told number was called (never happened because I had the phone near me the whole time, no messages, nothing). They asked if I wanted the credit or to make a new one. I said make a new one and I will be waiting outside the whole time for the delivery so I don’t miss it.
I was told it would be 30 minutes. Sure. No problem. It’s currently 11:50, no pizza, no phone call. Me sitting outside my apartment in the middle of the night and hungry. I’ve been ordering from this location but hardly get delivery. I just wanted to treat myself. Guess I’m not ordering anything again.
Atmosphere: 3
Food: 4
Service: 3
Bread sticks were nice and hot..yum
Atmosphere: 5
Food: 4
Service: 5
I came with my 2 son after their last day of school and the service was excellent! Of course we enjoyed the pizza (one junior pizza was free for reading months), but this location particularly stood out for how welcoming Mrs Caitlyn was, my boys in particular loved it
Atmosphere: 4
Food: 4
Service: 5
Good pizza 🍕
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Always fresh ..
Atmosphere: 4
Food: 5
Service: 4
they lost my order one time (computer glitch)
the manager comped our whole meal
very classy
we’ll be back
Atmosphere: 3
Food: 3
Service: 5
Good food good service quick service friendly delivery drivers and friendly staff
Atmosphere: 5
Food: 5
Service: 5
As much as I loved howies growing up, this pie was awful. A sloppy, floppy mess. I wanna love it again, truly
Atmosphere: 3
Food: 1
Service: 5
I dont think i’ve ever had a bad pizza from this location. The discounts are great and the employees are really on the ball.
Atmosphere: 5
Food: 5
Service: 5
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