Recommended dishes: Potato Chip, Italian, A Wreck, Hot Peppers Jar, Cheese Puffs, Chicken Club, Oatmeal Chocolate Chip Cookie
Jon Bradfield
Management and staff were wonderful and truly amazing. They made feel wonderful and ill be returning soon. SAVANNA &
Atmosphere: 5
Food: 5
Service: 5
Ashley Schmitt
Food was great, staff is SO KIND and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Capri J
I try to avoid ANYTHING Roseville and this confirmed why. I ordered a Wreck which is supposed to have Swiss cheese. There was no cheese whatsoever. I said "the works" which is supposed to come with all toppings...barely any mayo, no mustard... I was also told that the sandwich is toasted (HOT). The sandwich was cold as if they pulled the deli meat out of the fridge and slapped it on some bread. đ I will continue to drive to the Troy location where my food has yet to disappoint.
Atmosphere: 3
Food: 2
Service: 3
Aracely Mendoza
Poor quality
Atmosphere: 1
Food: 1
Service: 1
Aracely Mendoza-Jurban
Poor quality
Atmosphere: 1
Food: 1
Service: 1
Toni Ristovski
I get potbelly for lunch about twice a week. Normally the same sub, tuna and Swiss, with the same toppings. I've never been upcharged for avocado. I came later today, around 6p.m. and the cashier tells me it will be an upcharge of $2.29 for avocado. $2.29??? I explained I come here every week and have never been charged. She said she's been here for years and that's always been the case. It is insulting to be charged $2.29 for a topping. If that's the case, the company should put that on the pricing. That is an absurd amount to charge for a topping. It's my go to lunch spot and I'm appalled by my experience. Risking losing a loyal customer for $2.29. I took time out of my busy schedule to write a review. Management, I hope you fix this issue or your evening staff.
Atmosphere: 4
Food: 5
Service: 1
Antonia Vultaggio
I forgot the name of the manager, the one with the rainbow glasses, forgive me. Absolutely amazing woman. Everytime I visit she makes sure that everyone is taken care of. If the wait is longer than expected she apologizes repeatedly which is fine. I just find it sweet that she takes the people and workers into consideration. When itâs slowed she made time to talk to us asking us about our day, making small talk. Today I was surprising my girlfriend with lunch for her birthday and my girlfriend is the type of person that always changes what she puts on her sandwiches depending on what sheâs craving. I asked them if it was ok to put everything on the side and without hesitation it was a âabsolutely.â It did take longer than normal and she kept apologizing for the wait. I wasnât in a hurry but it was nice to hear the consideration. I did tip for the amazing service. Sandwiches are always on point the people are friendly and Iâm grateful to have them in my area
Atmosphere: 5
Food: 5
Service: 5
Alahna
I came in and placed an order for a sub and the customer service was very confusing and unhelpful and rude you could not rush me down the line and ask if that was it and make it more clear u have to order soup at same end u order sandwiches .
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mac & Cheese
Kyra Jones
I wish they had better attitudes at the drive-through windows and when youâre ordering, I hate being rushed to order. Itâs like be patient please and thank you!
Horrible service, they didn't make the food right and then argued with my wife when she asked to have the subs remade
Atmosphere: 1
Food: 2
Service: 1
Marissa Byrd
Couldn't get an order correct if you offered them a sack full of diamonds to do so.
Food: 1
Service: 1
amani h
When I opened my sandwich and saw brown colored lettuce I was turned off completely, my husband also ordered a chicken club and they put bacon on his sandwich when he asked for the club without bacon.
Motown Bandito
I always have a great experience here. Food is always fresh and delicious, and the staff is always so kind.
Ordered ahead as usual. Had to wait in line for 20 minutes because no one acknowledged me at the counter. The old lady at the counter completely ignored me. Now my food is cold and soggy and will go in the trash. Whats the point of online orders if you're gonna make people wait in line. Will never go to this location again.
Great food and great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip, Italian, A Wreck, Hot Peppers Jar, Cheese Puffs, Chicken Club, Oatmeal Chocolate Chip Cookie
Management and staff were wonderful and truly amazing. They made feel wonderful and ill be returning soon. SAVANNA &
Atmosphere: 5
Food: 5
Service: 5
Food was great, staff is SO KIND and accommodating.
Atmosphere: 5
Food: 5
Service: 5
I try to avoid ANYTHING Roseville and this confirmed why. I ordered a Wreck which is supposed to have Swiss cheese. There was no cheese whatsoever. I said "the works" which is supposed to come with all toppings...barely any mayo, no mustard... I was also told that the sandwich is toasted (HOT). The sandwich was cold as if they pulled the deli meat out of the fridge and slapped it on some bread. đ I will continue to drive to the Troy location where my food has yet to disappoint.
Atmosphere: 3
Food: 2
Service: 3
Poor quality
Atmosphere: 1
Food: 1
Service: 1
Poor quality
Atmosphere: 1
Food: 1
Service: 1
I get potbelly for lunch about twice a week. Normally the same sub, tuna and Swiss, with the same toppings. I've never been upcharged for avocado. I came later today, around 6p.m. and the cashier tells me it will be an upcharge of $2.29 for avocado. $2.29??? I explained I come here every week and have never been charged. She said she's been here for years and that's always been the case. It is insulting to be charged $2.29 for a topping. If that's the case, the company should put that on the pricing. That is an absurd amount to charge for a topping. It's my go to lunch spot and I'm appalled by my experience. Risking losing a loyal customer for $2.29. I took time out of my busy schedule to write a review. Management, I hope you fix this issue or your evening staff.
Atmosphere: 4
Food: 5
Service: 1
I forgot the name of the manager, the one with the rainbow glasses, forgive me. Absolutely amazing woman. Everytime I visit she makes sure that everyone is taken care of. If the wait is longer than expected she apologizes repeatedly which is fine. I just find it sweet that she takes the people and workers into consideration. When itâs slowed she made time to talk to us asking us about our day, making small talk. Today I was surprising my girlfriend with lunch for her birthday and my girlfriend is the type of person that always changes what she puts on her sandwiches depending on what sheâs craving. I asked them if it was ok to put everything on the side and without hesitation it was a âabsolutely.â It did take longer than normal and she kept apologizing for the wait. I wasnât in a hurry but it was nice to hear the consideration. I did tip for the amazing service. Sandwiches are always on point the people are friendly and Iâm grateful to have them in my area
Atmosphere: 5
Food: 5
Service: 5
I came in and placed an order for a sub and the customer service was very confusing and unhelpful and rude you could not rush me down the line and ask if that was it and make it more clear u have to order soup at same end u order sandwiches .
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mac & Cheese
I wish they had better attitudes at the drive-through windows and when youâre ordering, I hate being rushed to order. Itâs like be patient please and thank you!
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Horrible service, they didn't make the food right and then argued with my wife when she asked to have the subs remade
Atmosphere: 1
Food: 2
Service: 1
Couldn't get an order correct if you offered them a sack full of diamonds to do so.
Food: 1
Service: 1
When I opened my sandwich and saw brown colored lettuce I was turned off completely, my husband also ordered a chicken club and they put bacon on his sandwich when he asked for the club without bacon.
I always have a great experience here. Food is always fresh and delicious, and the staff is always so kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Breast, Oatmeal Chocolate Chip Cookie
Ordered ahead as usual. Had to wait in line for 20 minutes because no one acknowledged me at the counter. The old lady at the counter completely ignored me. Now my food is cold and soggy and will go in the trash. Whats the point of online orders if you're gonna make people wait in line. Will never go to this location again.
Service: 1
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