Awesome bagels and great service! Simone is awesome at this location. Always friendly and great customer service!
Atmosphere: 5
Food: 5
Service: 5
Dominique Dowd
They never answer the phone!!! As a customer that is so frustrating. Part of the business is talking to customers. You can’t modify ANY orders on DoorDash. Here is my suggestion: please add one vegan bagel sandwich option to your menu! Some of us don’t want meat or cheese, but want your sandwiches. Thank you!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Blueberry, Egg White & Sundried Tomato Sandwich, Everything
Jacob Hine
Delicious food and coffee. Service was fast, friendly and responsive. Everything is fairly priced
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Ben Schomer
25 minutes for a 4 dollar bagel and cream cheese
A G
Placed an order to this location on Uber Eats and let’s just say disappointed. I ordered an Western Brisket and basically just received a bagel, the amount of meat on it was nonexistent, the middle of the bagel was soggy as ever and they did not put my cookie in the bag. It seems like a lot of these restaurants half ass your orders when placed through a third party delivery company. It becomes a headache because you don’t get what you paid for and often these companies don’t even offer a refund or anything so you are left taking the loss! It’s always something with this location though that’s why I stopped going there!
kay gallagher
Bruegger’s has been my go to for years, I typically go to the Bloomfield hills location. This location made my order wrong and simply threw it in the trash when I brought it back. It really rubbed me the wrong way. So wasteful, so unethical. I was planning on giving it to someone who looked like they needed it and was shocked when the employee just tossed it! Please do better in the future. The world we live in doesn’t have room for this type of waste anymore :(
Atmosphere: 2
Food: 5
Service: 1
Lexi Grady
Always love everything I try here and employees are very friendly :)
Atmosphere: 5
Food: 5
Service: 5
Remington H
Friendly service and excellent coffee, bagels and blueberry muffins.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Jordan
Hadn't been here in years and it's still good. My coffee was tasty and breakfast sandwich was perfect.
Atmosphere: 5
Food: 5
Service: 5
Dave Zanon
Visited the Royal Oak location earlier today and was appalled by the lack of customer service. I ordered a bagel to go and the staff member serving me was difficult to understand. Besides mumbling something to me, he and none of the other staff even made eye contact with me. As I waited to complete my credit card transaction, the staff member just walked away, not a "thank you" or "would you like your receipt"? I had to just take the receipt off of the register myself. I regret even stepping in to this location and I won't be coming back. Clearly my business is not wanted there.
I was extremely disappointed with my experience at this bagel shop. The lack of parking made it frustrating to even get inside, and once there, the service was incredibly slow. The sandwich I ordered was sloppily made and was missing the cream cheese that was supposed to come with it. I will not be returning to this establishment.
Matt Sansing
My staff or i come here a few times a week. They won't toast a group order if they are busy. What bagel place won't toast 6 out of 13 bagels?
Food: 4
Service: 1
John
Went there with a few colleagues of mine and got a bagle with sausage and egg. It was not even hot with pre-made items that have been sitting in a warming drawer longer than it should have. The bagle was okay. It could have had some cream cheese or something on it to make it being able to swallow. I'm iffy about going back to this establishment.
Atmosphere: 3
Food: 2
Service: 2
Suzy Modiano
This location was great years ago, but now it is disgusting. The bagels are not good. The service is terrible, and the people working there, act like they would rather be anywhere else, but there. We try it every couple of months, hoping it will improve, but each time we say “never again”. Today was together last time and “never again” is how it will be. What a shame that this location is being left to rot.
Atmosphere: 1
Food: 1
Service: 1
Idlir Peshkepia
Disappointing experience, staff was not engaged and took about 15 minutes to make a egg sandwich. Then proceed to make the food for a patron that came after us before they gave us ours.
Awesome bagels and great service! Simone is awesome at this location. Always friendly and great customer service!
Atmosphere: 5
Food: 5
Service: 5
They never answer the phone!!! As a customer that is so frustrating. Part of the business is talking to customers. You can’t modify ANY orders on DoorDash. Here is my suggestion: please add one vegan bagel sandwich option to your menu! Some of us don’t want meat or cheese, but want your sandwiches. Thank you!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Blueberry, Egg White & Sundried Tomato Sandwich, Everything
Delicious food and coffee. Service was fast, friendly and responsive. Everything is fairly priced
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
25 minutes for a 4 dollar bagel and cream cheese
Placed an order to this location on Uber Eats and let’s just say disappointed. I ordered an Western Brisket and basically just received a bagel, the amount of meat on it was nonexistent, the middle of the bagel was soggy as ever and they did not put my cookie in the bag. It seems like a lot of these restaurants half ass your orders when placed through a third party delivery company. It becomes a headache because you don’t get what you paid for and often these companies don’t even offer a refund or anything so you are left taking the loss! It’s always something with this location though that’s why I stopped going there!
Bruegger’s has been my go to for years, I typically go to the Bloomfield hills location. This location made my order wrong and simply threw it in the trash when I brought it back. It really rubbed me the wrong way. So wasteful, so unethical. I was planning on giving it to someone who looked like they needed it and was shocked when the employee just tossed it! Please do better in the future. The world we live in doesn’t have room for this type of waste anymore :(
Atmosphere: 2
Food: 5
Service: 1
Always love everything I try here and employees are very friendly :)
Atmosphere: 5
Food: 5
Service: 5
Friendly service and excellent coffee, bagels and blueberry muffins.
Atmosphere: 5
Food: 5
Service: 5
Hadn't been here in years and it's still good. My coffee was tasty and breakfast sandwich was perfect.
Atmosphere: 5
Food: 5
Service: 5
Visited the Royal Oak location earlier today and was appalled by the lack of customer service. I ordered a bagel to go and the staff member serving me was difficult to understand. Besides mumbling something to me, he and none of the other staff even made eye contact with me. As I waited to complete my credit card transaction, the staff member just walked away, not a "thank you" or "would you like your receipt"? I had to just take the receipt off of the register myself. I regret even stepping in to this location and I won't be coming back. Clearly my business is not wanted there.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I was extremely disappointed with my experience at this bagel shop. The lack of parking made it frustrating to even get inside, and once there, the service was incredibly slow. The sandwich I ordered was sloppily made and was missing the cream cheese that was supposed to come with it. I will not be returning to this establishment.
My staff or i come here a few times a week. They won't toast a group order if they are busy. What bagel place won't toast 6 out of 13 bagels?
Food: 4
Service: 1
Went there with a few colleagues of mine and got a bagle with sausage and egg. It was not even hot with pre-made items that have been sitting in a warming drawer longer than it should have. The bagle was okay. It could have had some cream cheese or something on it to make it being able to swallow. I'm iffy about going back to this establishment.
Atmosphere: 3
Food: 2
Service: 2
This location was great years ago, but now it is disgusting. The bagels are not good. The service is terrible, and the people working there, act like they would rather be anywhere else, but there. We try it every couple of months, hoping it will improve, but each time we say “never again”. Today was together last time and “never again” is how it will be. What a shame that this location is being left to rot.
Atmosphere: 1
Food: 1
Service: 1
Disappointing experience, staff was not engaged and took about 15 minutes to make a egg sandwich. Then proceed to make the food for a patron that came after us before they gave us ours.
Atmosphere: 1
Food: 3
Service: 1
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