Freshii

304 S Main St, Royal Oak
(248) 268-0444

Recent Reviews

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Arie Richardson

Just left from this location a few mins ago. I waited in the car while my girlfriend went in and she texted me saying she was worried she did something wrong because of how unfriendly the staff was…nope, according to prior reviews that’s just how customers are treated here lol. They looked at her like they didn’t understand why she was there and literally would not even speak to her as she placed our order. Not a single word was said to her. I’m autistic so I give a lot of leeway for things like speaking, facial expressions, etc but to make customers feel like you’re almost hostile towards them is just sad, even I can do better than that. Now we’re scared to even eat it since so many people reported food poisoning but I took a couple test bites and so far no vomit ??‍♀️

Atmosphere: 1

Food: 2

Service: 1

Anthony Buffa

literally the worst experience of my entire life. took 25 minutes to get smoothie, and smoothie tasted like water. 0/10

Atmosphere: 1

Food: 1

Service: 1

Tiffany Boyd

I was interested in doing a juice fast and saw that freshii had a juice cleanse set. I tried calling to confirm if they had it in stock but I continuously got an out of service message. I decided to drive 20 minutes to the store to see in person. Once I arrived I came in and waited for a while but no one would come to the front. I eventually said “Hello” and a young lady walked up with a blank expression as if I was inconveniencing her. I was then informed that there were no juices available. I was disappointed but wanted to confirm the store number just in case I dialed the wrong number. After confirming I was right, I let her know that she should inform her manager of the line being disconnected. She gave me a blank stare and just looked away. I came to the conclusion that there might be a few issues going on so I just left but it was definitely an odd experience to say the least. I’ll try the other location next time.

Atmosphere: 2

Food: 2

Service: 1

Paige Allen

Bowl made me sick. Wouldn’t recommend.

Atmosphere: 1

Food: 1

Service: 1

Amy Bennett

My friend and I were attending a show in Royal Oak on 6/20. We had about 30 minutes before doors opened and we hadn’t eaten so we decided to cruise over to Freshii. Neither one of us had been in before. I was pretty unhappy with the customer service of the person at front. She kind of looked at us like we were stupid when we took the time to go over the menu, obviously since we had never been there we needed to look it over. And later when i wanted a cup of water there was no employees to be found. My friend even walked out and back in to chime to door thinking it would alert them, but no response. He even tried calling them and they ignored him. Now i worked in customer service for many years. It’s only been in the last few months that I no longer work in a retail or food service setting. So i typically take the side of the employee as I know customers are actually not always right (usually wrong and annoying about it). And to be honest, if I had not gotten food poisoning from my spicy buffalo bowl I wouldn’t have bothered even writing this review. But getting home and becoming violently ill really sent me. I did notice and pick out what seemed like a bad piece of lettuce and that should have told me to just stop eating but I thought it was probably just a piece of wilted lettuce. Regardless, it was not worth $40 plus a tip. Bad service. Bad food.

Atmosphere: 3

Food: 1

Service: 1

lizzie B

let's just just say my experience was less then fresh(ii)..I ordered the steakhouse wrap with steak..there was no steak on the sandwich..I called..they replaced my sandwich but I regretted it terribly..it was not good..the steak was a weird soft texture and a weird off putting grey color..the smoothie was not good and watery.. not to mention the staff was not very friendly..definitely lacking in customer service.

Atmosphere: 1

Food: 1

Service: 1

YaswanthRao Gandham

Nasty contaminated bad stinky food

Atmosphere: 1

Food: 1

Service: 1

Jeb Bettis

I don’t understand the negative reviews. I have eaten lunch here dozens of times and it has always been an excellent experience.Great food, friendly staff, fast service. I highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chiipotle Cheddar Bowl

R Thomas

Purchased a Oaxaca bowl this evening, 15 minutes later and I'm violently throwing it up. Parts of the meat were cold and some lightly warmed. I called the place and thankfully they picked up and i let them know of my experience. They/she offered a free bowl. Thanks for the offer of a free bowl, I'll pass. Read the reviews folks, I would of avoided this place had I did.

Atmosphere: 1

Food: 1

Service: 1

Andrew Ryan

Great service and friendly staff. Food is excellent and reasonably priced.

Atmosphere: 5

Food: 5

Service: 5

Pat McCormick

My wife and I placed an order via the Freshii app on 2/22 from this location. The bowls were ice cold, the portions were half of what we'd normally receive and the food was generally inedible. The person staffed this evening was clearly not equipped to handle basic store operations. We were offered no assistance that night and the whole run around was a significant waste of our time. We're regular customers here and this was an extremely poor experience.

Atmosphere: 1

Food: 1

Service: 1

Peaceful Moments

The person working there didn't seem sober enough to work. The soup tasted chewy and burnt.

Atmosphere: 1

Food: 1

Service: 1

Jim Siterlet

I went there once and my bowl was gross. Tomato’s weren’t fresh. Chicken was REALLY SALTY. Bacon was gross. It took them 25 minutes to throw it together too, when they said 15 minutes when I ordered it. I wouldn’t go back.

Atmosphere: 1

Food: 1

Service: 1

AJ Doppke

Great place for lunch in Royal Oak, especially if you're looking something on the healthy/lite side.Staff is super friendly and nice. The buffalo wrap was delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Jabinator

Food was ok, girl at the counter was rude, kind of expensive for what it

Atmosphere: 2

Food: 4

Service: 2

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