McDonald's

3300 Rochester Rd, Royal Oak
(248) 585-2262

Recent Reviews

Steve Whitton

Ordered 2 mc doubles, both were not edible, completely soaked in grease. It was like they dropped them into the fryer. Like not just the meat, the bun, condiments, everything!!!!! Grease just pouring out.

Atmosphere: 5

Food: 1

Service: 5

Andrew Miller

Fast service for

Food: 4

Service: 5

Mike Lucas

Ordered two cokes, received one, the other was cold coffee in a large coke cup with ice... What the h3ll

Christian

I mean no disrespect here, but how hard is it to have somebody marginally friendly at the pick-up window on a consistent basis? It's 50/50 on whether or not I get one of the young guys at the window who either hates his job or hates the customers, I can't be sure which. I don't need it though at 8:00 - 9:00 in the morning.... if they don't have a friendly demeanor, they belong somewhere else!!!

Atmosphere: 4

Food: 4

Service: 2

Marylea C.

The staff is very friendly and the food is prepared very prompt

Angie Erickson

It's McDonald's - so you know you're not getting gourmet.. But when you have kids and you're in a time crunch (CONSTANTLY! Lol!) sometimes you gotta do what you gotta do! What makes me want to review this location publicly is the service.. I'm very impressed when I feel like the employees actually CARE and put in an effort to be friendly and helpful - and this location is tops to me for this reason. I've been here more times than I'd like to admit (my "healthy eating" rule goes out the window and my kids love it!) but I've never had a bad experience here! The employees are*consistently* friendly and *always* smile and our order is almost always 100% correct! So thank you to the management for treating your employees well so that they can treat your customers well!

Service: 5

John Doe

One of thr most consistent and high quality McDonald's of all time.Phenomenal staff, always friendly and a delight to see!

Atmosphere: 5

Food: 5

Service: 5

Charlie Stone

The Google hours said they open at 6:00am. I pulled up to the drive through ordering location at 6:45. The vehicle before me pulled away and drove off. I waited at the speaker for 5 minutes and no one attempted to take my order. As I drove away, I could see employees inside. I guess they don't take orders until 7 am.

J W

Located in Royal oak it's a busy spot but my order was right and hot so that is most important. Download the app and get some free or discounted items as well. Two different drive through speakers to help get orders in faster.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oatmeal Raisin Cookie, Big Mac, Mcdouble, Double Cheeseburger, Double Quarter Pounder with Cheese, Filet-O-Fish, Cheeseburger, Crispy Chicken Sandwich, Deluxe Crispy Chicken Sandwich, World Famous Fries, Sausage Burrito

Sarah Levos

Very nice staff they forgot my toy and gave me 2 since I had to drive

Atmosphere: 5

Food: 5

Service: 5

Mike Siegwald

No sweet and sour sauce, forgot my drinks, thats ridiculous. I ordered a happy meal and a nugget meal. Hello!! Drinks come with a meal. Then walk inside and the pop machine is half out of the options offered.Why is the machine ever “out”? Definitely wasn’t down for cleaning, just let syrup run out.McDonald’s app is the only way I’ll interact with McDonald’s these days and it’s much impacted the service….(hardly ever mistakes now). Huge improvement. Also the prices are much better than just ordering.This location still manages to blow it. I’ve been to well managed, well run McDonald’s and they’re clean, busy and on top of it all. Most are just cheap about having the extra kid or two on staff.Vegetarian options: Just go someplace else and suck a ?Dietary restrictions: If you have restrictions. Probably not the place for you but they’ll help when they can.Kid-friendliness: McDonald’s loves your little monsters.Wheelchair accessibility: Rollllll right in…. Timmmmmmmmmy

Recommended dishes: Oatmeal Raisin Cookie, Big Mac, Chocolate Chip Cookie, Mccafé French Vanilla Iced Coffee, Mcdouble, Double Cheeseburger, Double Quarter Pounder with Cheese, Filet-O-Fish, Happy Meal Cheeseburger, Cheeseburger, Hamburger, Crispy Chicken Sandwich, Deluxe Crispy Chicken Sandwich, Mcmuffin, World Famous Fries, Pancake, Sausage Burrito

Destroyer Of Worlds

Very poor curbside pickup service, long wait multiple times.

Atmosphere: 3

Food: 5

Service: 1

George Black

Good location always on spot

Phoofie Szynkowski

Wheelchair accessibility: Its convenient

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcdouble

Jenifer Omell

Went through the drive thru this morning at 719 am for a coca cola and was told they were not open yet! What ridiculousness is this!

Atmosphere: 1

Food: 1

Service: 1

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