Noodles and Company
420 S Main St, Royal Oak
(248) 548-7700
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Absolutely horrible experience all around! the food was wrong. The staff was very rude. They didn’t include napkins or silverware, even though I asked, and I had to ask them for my added sauce twice, even though I had already asked and paid for it. They only have like high school kids working here and they’re really slow and really rude and the order is always wrong and missing things. I went to get my pick up and no one would acknowledge me, but I had to ask for my drink. Finally, I got one of the kids to look at me and I asked him for my drink and he told me it was in the bag.! it was definitely not in the bag. Nope. This place is the worst location ever
Came in as a doordasher not one employee acknowledged me or anything it took for another dasher to come out the restroom for anyone to say anything to me and it was after they acknowledged her and I had been standing there 4-6 minutes before she came out!!! Wanted to try this place but after this experience I will never come here again and it will be reported to DoorDash!
The place was pretty dirty... Soda machine was disgusting. Food all over the ground back where they were working which you see clearly when you are waiting for pick up. Sauce and god knows what spilled all over the trash can area. Some oven or grill cleaner bottle sitting on the tables where people eat. No one greets you when you walk in or says anything while you're waiting for pick up. Then the portions were way smaller than any other location we've been too, and the kids meals were put in side dishes, not the kids meal containers that are larger. There was ZERO sauce on our noodles, if we hadn't of ordered extra on the side we would have had none.
i love noodles and i’ve always had a really positive experience with the staff here :) so sweet and accommodating <3 10/10 they all deserve a raise fr
No one was here.
But good service.
Good price.
Employees didn’t even ask me anything. I walked in and grabbed food and walked out. I could’ve taken someone else's food. Not even a hello. Parking -5/10.
Mac and cheese was kinda dry, no flavor and no broccoli in my food but I was charged for it. I ordered via Grubhub and definitely not recommending this place ! It looks good but $28 for this? Never ordering again! I wasted my money!!
The food was not good. I ordered the Alfredo Parmesan Chicken bowl and the noodles were hard, no flavor except for the chicken, which was too salty. This was not worth a penny let alone the $17 I spent on it. Would give it 0 stars if I could. I should've known the food would be terrible since the last good review was left 2 years ago lol.
if i could give this 0 stars i would… i ordered a bowl of chicken n noodles cuz i wasn’t feeling the greatest, come to find out they use egg noodles so either the noodles weren’t cooked enough or the chicken wasn’t, either way that shit gave me food poisoning, kinda sad considering i was looking for something to help me feel better not worse
I called before my order was picked up and delivered to me to make sure they put broth in my soup. They swear it's two cups of broth in this dry bowl of chicken noodle and no soup, then the manager finally admitted they're running low on broth and cut the broth they're giving to customers. Don't sell what you don't have the ingredients for. Duh, instead of arguing with a customer and trying to gaslight me into believing they gave me broth when there is not a drop of broth in this bowl. I'm pissed sick and still hungry.
The workers even had the nerve to laugh at me being sick and them not giving me what I ordered despite my efforts. This is a heartless evil group of workers.
Restaurantji Recommends
Overpriced. Saw 2 cockroaches. Won't be back.
The restaurant is “open” but there was some odd phone service saying “the restaurant may not be taking orders right now”.
Then the phone rings, somebody picks up, we ask if we can place an order for pick up. Their reply “no - we are closed?” We asked when they re open and they hung up. Like… why even pick up the phone??
Google lists as open. Do not bother.
Got rid of my favorite
Smells and credit card machine down. Slugging kids in there. Thanks
Never mind, the fact that they skipped on the portions when I'm already paying for extra protein nobody was behind the counter when I walked in then magically three people just popped up out of nowhere so what were they doing. And on top of everything it's really annoying when I'm already a half hour away from home I go extra 15 minutes away just to go to this one. It's in a nice neighborhood. The food's really good. I'm still feeling good despite the lack of urgency with the service I get in my car get going and figure out they didn't give me the one thing you need to eat the damn food that they sell. How do you forget to give somebody a fork I know that sounds petty, but my goodness And then the two cookies that I ordered one is sitting smooshed on the bottom or the side of the food and the bag and the other ones getting cooked on top with nothing in between so my cookie got super hot and then because I eat the food first the cookie got super hard after because they serve their food piping hot. I don't know it was just a weird interaction, but that's what you get when you have kids who are barely young adults working behind the counter.
Wheelchair accessibility: Don't worry it's street level so it is wheelchair accessible, but the door isn't automatic. You have to open it yourself.
Atmosphere: 2
Food: 5
Service: 1
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