Tropical Smoothie Cafe

Place says it closes at 9pm but it actually will not service you after 830pm. Change your store hours so customers dont drive there and nothing be available OR pay your employees to clean up everything after the store closes. Dumb

Service: 1

THIS LOCATION DOES NOT HAVE A DRIVE THRU

Atmosphere: 1

Food: 5

Service: 5

Placed an order for 8:20am pickup, they're supposed to be open at 8am and the store wasn't open at all... 11/15/25

Good smoothies and other eats here, a good place for a quick lunch and the service is always speedy.

Atmosphere: 5

Food: 5

Service: 5

Gentlemen who work M-F in the morning are very kind and helpful, great Quick service with my Apple Pie Smoothys

Atmosphere: 4

Food: 5

Service: 5

Barbara Ariana Autumn gave me excellent customer service welcoming when I came in and patient with me as I’m getting several people’s orders I will be returning they are an awesome team.

Atmosphere: 5

Food: 5

Service: 5

Chill Sunday 😎

Atmosphere: 5

Food: 5

Service: 5

Outstanding food with the perfect flavor. Grabbed it once while next door. Just ordered delivery. It did not disappoint. I'll be back.

Atmosphere: 5

Food: 5

Service: 5

Cashier: Jojauan greeted me upon arrival. He was pretty people friendly & cool.

Restaurant was clean. Easy a Bring lap top and have lunch type of Atmosphere.

Atmosphere: 5

Service: 5

I had a terrible experience with ordering on the app and being delivered by DoorDash. Long story short, the staff at the royal oak location went above and beyond to get me my food! They offered to refund me and remake my food, but the manager Kurtis was exceptional and offered to personally deliver my food to me while working at the hospital! He did not have to do that, he wouldn’t even accept a tip! They remade my food and smoothie to ensure it was fresh! It wasn’t their fault at all that DoorDash dropped the ball. The consumer service here was Amazing! Elliot was patient and kind and very helpful as well!

Food: 5

Service: 5

Our food was hot and just as we ordered. Smoothies were made quickly for our large group and we had plenty of space to sit that was clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Santa Fe Chicken Quesadilla, Acai Bowl

There was a time that you would expect a fresh smoothie or a bowl when you went to a TFS restaurant, but in an effort to save time on bowls they’re apparently freezing them. I was surprised by how gas it came out, but not as surprised that when I dug into my Açaí bowl in the restaurant it was frozen solid. The fruit on top was fresh though. I told them about it and they took it back to try to defrost it. It came back to me frozen again. I didn’t feel like breaking my plastic spoon on it and asked for a smoothie instead. They asked for mor money and I got a bit upset. The detox island green I eventually received, which cost $2 less, was good. And, my wife’s sandwich was good, but there’s more smoothie places around. I’d go back to this one, but I’d request any bowl to not use pre-mixed and frozen smoothie as the base. Maybe understandable when they’re busy, but not so much when you’re the only ones in there in December and dining in.

Atmosphere: 5

Food: 2

Service: 2

Recommended dishes: Chicken Pesto, Island Green

Super helpful staff! Top notch!

Atmosphere: 5

Food: 5

Service: 5

Terrible service, waited 30 minutes for a smoothie and a sandwich.

The staff here is friendly and quick!

Atmosphere: 5

Food: 5

Service: 5