Trash do not waste your time or money sit in line 25 mins to be told they lost your order they retake it and tell you that you need to pay again finally over it drive off and check account was debited for the order total with no food and no refund.
Moses Vega
I have yet to hear the satisfying gesture of your slogan “My Pleasure” until then. 1 star. That’s what I originally said but now they said my pleasure and I visited and my experience was great! I love Chick-fil-A!
Jay Four
Great counter service, we had some special requests with our order and all items were correct!!!
Brian Hitsman
The first time I went it took me hour and half. Now it takes about 15 minutes.
Amy Kolb
We waited in line for an hour. When the food finally, came were missing a large part of the order. All three entrees not there.
Krista Wright
Always good food from here, but we went and they gave us the wrong sandwich and I tried calling, no one answered. I know it's a new restaurant with new staff and things are bound to happen but I was a bit bummed I couldn't get a hold of anyone. we will definitely still be back because the food was still good, a little cold from waiting in line but still good. friendly staff too which is always a plus.
Buddo Hood
We agreed to sit in the line for however long it took on one of the first few days it was open. The line stretched all the way out on Tittabawassee. But to our suprise we didnt sit for as long as we anticipated. Just under 45mins from the street. The line was moving pretty orderly and quick. The crew was on top of their game. Our order was taken, confirmed further ahead and the food we recieved was made fresh. EVERYTHING WAS CORRECT!! For just opening, you all did a fantastic job! Keep up the good work!! 👍🏽👏🏽👏🏽👏🏽
Atmosphere: 5
Food: 5
Service: 5
Caitlyn French
Great service and wonderful way of making the line flow. Certainly worth the wait! I love the diet lemonade and limeade. We used to visit Chick Fil A on road trips but now we don't have to wait to travel to visit one now that there's one in Saginaw. I'm so happy that we finally have one in the area. Love the fruit cups as a healthier side option!
If you order Doordash/Delivery from this establishment, understand you are NOT priority here. They serve the drive thru, then walk ins, then personal pickups. If it has Doordash on it, you are pushed to the side. My customers name wasn't on either screen after minutes after arrival in the cramped lobby I was all but ignored when they couldn't "find" the order. It didn't take me long to figure out what was going on. After 15 minutes of standing in rush hour customers, I just walked out. Get the delivery portion of your service together before you have us standing in your crazy grand central situation of chaos. Won't be back anytime soon, as a delivery person OR a customer!
Atmosphere: 1
Service: 1
Brent LaMont
Did a online order.Went to pickup counter was told wasn't ready yet, on your screen said it was ready the whole time it was sitting there on the shelf, thanks for the 45 dollars of cold food.
Food: 1
Service: 1
Steven Shaw
Not a bad place to get a chicken sandwich. I took my daughter here and went through the drive thru. Mind you it was lunch time. The drive thru is a double lane construction. Both lanes were jam packed so much so that it was all the way onto the road and then some. It took about 45 minutes to get her sandwich. She said it was well worth it. But I won't be doing that again. Next time I will be going way after lunch but before dinner time. The total for that meal was $10.49. To me it was a once in a lifetime event. In the end she was full and happy.
Atmosphere: 4
Food: 5
Service: 5
Tim Davis
Food was much better here than the other ones I had near Detroit, which was absolutely disgusting🤣
Atmosphere: 5
Food: 5
Service: 5
Hamada Alghulbi
Excellent service, great tasting food, and an all in all win for everyone. Do yourself a favor though and download the app to order through there! You will save so much time!
Eat more Chick'n!
Trash do not waste your time or money sit in line 25 mins to be told they lost your order they retake it and tell you that you need to pay again finally over it drive off and check account was debited for the order total with
no food and no refund.
I have yet to hear the satisfying gesture of your slogan “My Pleasure” until then. 1 star.
That’s what I originally said but now they said my pleasure and I visited and my experience was great! I love Chick-fil-A!
Great counter service, we had some special requests with our order and all items were correct!!!
The first time I went it took me hour and half. Now it takes about 15 minutes.
We waited in line for an hour. When the food finally, came were missing a large part of the order. All three entrees not there.
Always good food from here, but we went and they gave us the wrong sandwich and I tried calling, no one answered. I know it's a new restaurant with new staff and things are bound to happen but I was a bit bummed I couldn't get a hold of anyone. we will definitely still be back because the food was still good, a little cold from waiting in line but still good. friendly staff too which is always a plus.
We agreed to sit in the line for however long it took on one of the first few days it was open. The line stretched all the way out on Tittabawassee. But to our suprise we didnt sit for as long as we anticipated. Just under 45mins from the street.
The line was moving pretty orderly and quick. The crew was on top of their game. Our order was taken, confirmed further ahead and the food we recieved was made fresh. EVERYTHING WAS CORRECT!! For just opening, you all did a fantastic job! Keep up the good work!! 👍🏽👏🏽👏🏽👏🏽
Atmosphere: 5
Food: 5
Service: 5
Great service and wonderful way of making the line flow. Certainly worth the wait! I love the diet lemonade and limeade. We used to visit Chick Fil A on road trips but now we don't have to wait to travel to visit one now that there's one in Saginaw. I'm so happy that we finally have one in the area. Love the fruit cups as a healthier side option!
Atmosphere: 5
Food: 5
Service: 5
Slow service food wasn’t hot bad attitudes
Restaurantji Recommends
If you order Doordash/Delivery from this establishment, understand you are NOT priority here. They serve the drive thru, then walk ins, then personal pickups. If it has Doordash on it, you are pushed to the side. My customers name wasn't on either screen after minutes after arrival in the cramped lobby I was all but ignored when they couldn't "find" the order. It didn't take me long to figure out what was going on. After 15 minutes of standing in rush hour customers, I just walked out. Get the delivery portion of your service together before you have us standing in your crazy grand central situation of chaos. Won't be back anytime soon, as a delivery person OR a customer!
Atmosphere: 1
Service: 1
Did a online order.Went to pickup counter was told wasn't ready yet, on your screen said it was ready the whole time it was sitting there on the shelf, thanks for the 45 dollars of cold food.
Food: 1
Service: 1
Not a bad place to get a chicken sandwich. I took my daughter here and went through the drive thru. Mind you it was lunch time. The drive thru is a double lane construction. Both lanes were jam packed so much so that it was all the way onto the road and then some. It took about 45 minutes to get her sandwich. She said it was well worth it. But I won't be doing that again. Next time I will be going way after lunch but before dinner time. The total for that meal was $10.49. To me it was a once in a lifetime event. In the end she was full and happy.
Atmosphere: 4
Food: 5
Service: 5
Food was much better here than the other ones I had near Detroit, which was absolutely disgusting🤣
Atmosphere: 5
Food: 5
Service: 5
Excellent service, great tasting food, and an all in all win for everyone. Do yourself a favor though and download the app to order through there! You will save so much time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
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