The kids that work her all seem depressed. They have 6 people working behind the counter and they all will avoid eye contact with you just so they don't have to help you. I deliver and I absolutely hate coming to this particular store. The one on Michigan has got to be the best. Came in this morning and the gentleman behind me was helped before I was and then when I made eye contact with the young lady working she just rolled her eyes. Never have anything ready usually have to wait anywhere from 15 to 30 min for to go orders. I think they all need Prozac. One older lady was rude to another customer that was praising her for one of the employees and she had the nerve to tell him she didn't have time for him she was too tired and walked away. Personally I don't come here. But I come in to grab to go orders for delivery.
China Bella
I have been a loyal customer of Tim Hortons but in this store they always give terrible service. The coffee we ask for is lukewarm and they always give it on the contrary. I asked for a toasted begal. They didn't even heat the ice to put in the coffee because they don't give it to me like I have. ordered they always want to charge separately and this is the only store where the same thing always happens to me I would like to know who the manager of that store is because they do give a terrible service apart from the arrogance of the staff that serves state street
Swk K
Typical Tim Hortons but I ordered extra egg and extra bacon and gotten neither and paid extra money for them.
Atmosphere: 4
Food: 5
Service: 3
Kara Boyd
Ask the Smaller guy manager (Morning shift) to make a new drink that had no caffeine into a drink WITH caffeine, and when I tell you He Did The Damn Thing! He did it! If you get the chance try the ‘Berry Cherry Refresher W/ Red Bull’ so good! ?
Atmosphere: 5
Food: 5
Service: 5
Anthony Schiavone
Slower then molasses and you have 4 people working and the slowest one doing the counter
Roger Bauer
They are very friendly, and it helps you start your day off right!
Atmosphere: 5
Food: 5
Service: 5
Gerard Zolinski
The best Original Brew black coffee ever!And the Boston Creams ain't too bad either!
Atmosphere: 5
Food: 5
Service: 5
Ker Arraut
Service is super slow. Recent drive thru waits have been roughly 20 to 25 minutes before getting to window. Watching Starbucks across the street, i have counted and continuing to count vechiles leaving their drive through. Total is at 18 curently within the last 15
Service: 1
Bryce Goodman
Terrible customer service experience. Please don't waste your time going here. The staff is rude to every single customer; every single time. I will never be coming back to this location ever again. The person at the speaker told us, "stop rushing me because I have closing duties" And they close at 8:00 PM and we arrived at 5:00 PM. So how does that make any sense? Then they proceeded to hand over the box of donuts extremely slowly and in a condescending manner. The employees have an attitude with everyone and they're just not kind people. You will regret coming here and giving them business. Just don't do it. You will not have a positive experience at this place
Atmosphere: 1
Food: 1
Service: 1
Ilyssa Makinen
Employee didn't even acknowledge us when she walked up, just asked what we wanted. We asked for 2 lattes and received a black coffee and a coffee with espresso. Will not be returning. If she had a better attitude, that would be a saving grace.
Upon walking up to the counter, no one said anything to us for a good few minutes. There was also a man standing next to us, who had already gotten his stuff, looking for something else, and an employee told him she was too busy and someone else would have to help him. We ordered our food, I ordered a water with my meal for a $1 upcharge, and got tap water. When we got our food, one of the sandwiches was wrong and there was no hash browns. I let them know, and another sandwich was made and put on the counter in a bag, Looked in the bag, still no hash browns. I mention it again, he looks at me with no response and gives me hash browns. Staff seems like they just don't care.
Atmosphere: 3
Food: 3
Service: 1
Teresa Wazny
They don't have jelly filled. Cashier never even smiled as I got 2 dozen (over $30) of the limited selection they have. I won't go back.
Atmosphere: 2
Food: 3
Service: 2
jar spencer
I wish they paid their employees better or ran full staff. Their coffee is my default when I go out.
Atmosphere: 4
Food: 4
Service: 4
Scooter Bradshaw
They are okay but sometimes it's too packed ‼️Parking: Sometimes pretty packed
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagel
Jennifer Reno
Lobe their tidbits and coffee made ur way.. friendly staff and quick
The kids that work her all seem depressed. They have 6 people working behind the counter and they all will avoid eye contact with you just so they don't have to help you. I deliver and I absolutely hate coming to this particular store. The one on Michigan has got to be the best. Came in this morning and the gentleman behind me was helped before I was and then when I made eye contact with the young lady working she just rolled her eyes. Never have anything ready usually have to wait anywhere from 15 to 30 min for to go orders. I think they all need Prozac. One older lady was rude to another customer that was praising her for one of the employees and she had the nerve to tell him she didn't have time for him she was too tired and walked away. Personally I don't come here. But I come in to grab to go orders for delivery.
I have been a loyal customer of Tim Hortons but in this store they always give terrible service. The coffee we ask for is lukewarm and they always give it on the contrary. I asked for a toasted begal. They didn't even heat the ice to put in the coffee because they don't give it to me like I have. ordered they always want to charge separately and this is the only store where the same thing always happens to me I would like to know who the manager of that store is because they do give a terrible service apart from the arrogance of the staff that serves state street
Typical Tim Hortons but I ordered extra egg and extra bacon and gotten neither and paid extra money for them.
Atmosphere: 4
Food: 5
Service: 3
Ask the Smaller guy manager (Morning shift) to make a new drink that had no caffeine into a drink WITH caffeine, and when I tell you He Did The Damn Thing! He did it! If you get the chance try the ‘Berry Cherry Refresher W/ Red Bull’ so good! ?
Atmosphere: 5
Food: 5
Service: 5
Slower then molasses and you have 4 people working and the slowest one doing the counter
They are very friendly, and it helps you start your day off right!
Atmosphere: 5
Food: 5
Service: 5
The best Original Brew black coffee ever!And the Boston Creams ain't too bad either!
Atmosphere: 5
Food: 5
Service: 5
Service is super slow. Recent drive thru waits have been roughly 20 to 25 minutes before getting to window. Watching Starbucks across the street, i have counted and continuing to count vechiles leaving their drive through. Total is at 18 curently within the last 15
Service: 1
Terrible customer service experience. Please don't waste your time going here. The staff is rude to every single customer; every single time. I will never be coming back to this location ever again. The person at the speaker told us, "stop rushing me because I have closing duties" And they close at 8:00 PM and we arrived at 5:00 PM. So how does that make any sense? Then they proceeded to hand over the box of donuts extremely slowly and in a condescending manner. The employees have an attitude with everyone and they're just not kind people. You will regret coming here and giving them business. Just don't do it. You will not have a positive experience at this place
Atmosphere: 1
Food: 1
Service: 1
Employee didn't even acknowledge us when she walked up, just asked what we wanted. We asked for 2 lattes and received a black coffee and a coffee with espresso. Will not be returning. If she had a better attitude, that would be a saving grace.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Upon walking up to the counter, no one said anything to us for a good few minutes. There was also a man standing next to us, who had already gotten his stuff, looking for something else, and an employee told him she was too busy and someone else would have to help him. We ordered our food, I ordered a water with my meal for a $1 upcharge, and got tap water. When we got our food, one of the sandwiches was wrong and there was no hash browns. I let them know, and another sandwich was made and put on the counter in a bag, Looked in the bag, still no hash browns. I mention it again, he looks at me with no response and gives me hash browns. Staff seems like they just don't care.
Atmosphere: 3
Food: 3
Service: 1
They don't have jelly filled. Cashier never even smiled as I got 2 dozen (over $30) of the limited selection they have. I won't go back.
Atmosphere: 2
Food: 3
Service: 2
I wish they paid their employees better or ran full staff. Their coffee is my default when I go out.
Atmosphere: 4
Food: 4
Service: 4
They are okay but sometimes it's too packed ‼️Parking: Sometimes pretty packed
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagel
Lobe their tidbits and coffee made ur way.. friendly staff and quick
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts