I went through the drive thru sometime the ppl are a lil sharp there
Kyle Garcia
Usually they are alright for fast food, but lately they have been going down the drain, big example being yesterday and today. Yesterday I ordered a spicy mccrispy sandwhich, got home which is less than 5 minutes away, it was cold sauce only in the corner of the sandwhich with the pickles, and no sauce on the bottom bun, I went back and the guy took the sandwhich back and I asked him to look at it to see im not just complaining he looks inside the bag and is like oh yeah I see it, and I was like no take it and actually look at it and he's like no it's okay and just gave the new one that was done right. Today I ordered the spicy mccrispy deluxe sandwhich with extra sauce and extra pickles, it was light sauce with one pickle, 2 tomatoes which one looked rotten, and no lettuce at all, so I went all the way back, one guy was in front of me and he complained about his order I don't know what it was about but when the guy went to leave a mcdonalds employee made it a point to stick his head out of the window and yell have a great day sir to the guy in the truck which made the guy slow his truck back down and start yelling again, antagonizing for no reason. Then I get up there for my new sandwhich and I go to give them the old one and she's like we can't take that back, I was like you guys did yesterday and she said we can't do that and gave me my new one, I said can you atleast look at this one to see what the issue is and she said no we made a new one, you're good to go, and I was like oh okay then. The new one was made right. Also on top of it I feel like lately their fries haven't been fresh I keep getting brown old tasting or crispy fries and today and they just switched to lunch 5 minutes prior. I don't know what happened that caused them to go down hill, but with the ways things are going I'm just going to make the drive to chesaning mcdonalds instead.
Shelby
They Couldn’t remember if they gave me my drink or not. Told them yes they did. They then threw my order to me and shut the window and ran away as I told them they forgot the ranch. They want to charge you for ranch but can’t remember EVER, for the life of them, to give it to you. And then ignore you and flat out not offer to help
Anetia Jean
Ordered a flavored ice coffee with 3 Xtra shots of flavor for an Xtra $2.40 Left drive thru and tasted it and it was obvious no Xtra flavor was added. Got back in drive thru line which was now very busy. Finally got to the speaker and explained. Pulled up and first window said that I needed to give back first drink. Fine. Did that. Gave it back and moved to second window. Male worker at window held my new drink while literally bitching at me loudly and lecturing me saying "if you want Xtra flavor then order extra flavor. You need to order it that way. Next time order it that way" Pulled away and tasted my new drink and it tasted the way it should have in the first place. I was absolutely livid. He was Unbelievably rude and nasty because of his mistake. Not to mention the fact that they took my first drink back into the store again which is illegal. Apparently they thought I was trying to scam them for another drink. I really do have much better things to do than wait in line for another 15 minutes just to get a free four dollar drink. I wouldn't have returned or bothered except for the fact that I paid $2.40 extra for the extra flavor, and I didn't like the way it tasted without the Xtra flavor added. I am not made of money and am on a very fixed income. I've never had a worse experience at any restaurant, let alone at a McDonald's. Incredibly upset, mad and disappointed.
Atmosphere: 1
Food: 2
Service: 1
Ryan
Only been to this location a few times but super friendly staff every time I've there.
Atmosphere: 4
Food: 4
Service: 5
George Triantafillou
Terrible attitude. They don't give out water free. They tried charging me a dollar plus. Very rude.
Atmosphere: 1
Food: 1
Service: 1
Everette Charles
For being lunchtime the fries and the nuggets sure were old and cold and then when I order extra pickles they gave me two extra pickles and charged me $0.40 very unhappy with the food lunch time and everything was old and cold
Atmosphere: 1
Food: 1
Service: 3
RellogettingGuap
I came through ordered 4 meal deals and 2 smoothies and the worker asked me if I wanted to replace the meal drinks with my smoothies I said no but then we didn’t get our drinks but we’re charged for them singularly and the smoothies, and then I got a 5 dollar for 20 nugget deal and they charged me 10 dollars and they want to do nothing to compensate or reimburse me for there scamming, they are inconsiderate over there and frankly just bad at there jobs and then they don’t want to do nothing to help you
Atmosphere: 4
Food: 3
Service: 1
Chad Cunningham
Fresh, hot fast food at a good price. Their app includes a rewards program with nice discounts and good deals with dine in, drive through, curbside and delivery services available. Restaurant staffing was low therefore tables were not wiped, floors needed swept and mopped and the bathroom needed overall cleaning.
Vegetarian options: Many items on menu can be modified to vegetarian for non meat eating persons.
Dietary restrictions: Variety of menu choices to accommodate some dietary restrictions but not all.
Parking: Parking lot with many open spaces, lines clearly marked for regular and handicap parking.
Kid-friendliness: Kids menu available.
Wheelchair accessibility: Entrances and walkways are engineered to accommodate those persons with durable medical equipment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Tina Gauna
My coffee was not hot. But, when I took it back, they made a fresh pot. My cheese, on my breakfast sandwich, was not melted. It was just laid on the sandwich cold.
I went through the drive thru sometime the ppl are a lil sharp there
Usually they are alright for fast food, but lately they have been going down the drain, big example being yesterday and today. Yesterday I ordered a spicy mccrispy sandwhich, got home which is less than 5 minutes away, it was cold sauce only in the corner of the sandwhich with the pickles, and no sauce on the bottom bun, I went back and the guy took the sandwhich back and I asked him to look at it to see im not just complaining he looks inside the bag and is like oh yeah I see it, and I was like no take it and actually look at it and he's like no it's okay and just gave the new one that was done right. Today I ordered the spicy mccrispy deluxe sandwhich with extra sauce and extra pickles, it was light sauce with one pickle, 2 tomatoes which one looked rotten, and no lettuce at all, so I went all the way back, one guy was in front of me and he complained about his order I don't know what it was about but when the guy went to leave a mcdonalds employee made it a point to stick his head out of the window and yell have a great day sir to the guy in the truck which made the guy slow his truck back down and start yelling again, antagonizing for no reason. Then I get up there for my new sandwhich and I go to give them the old one and she's like we can't take that back, I was like you guys did yesterday and she said we can't do that and gave me my new one, I said can you atleast look at this one to see what the issue is and she said no we made a new one, you're good to go, and I was like oh okay then. The new one was made right. Also on top of it I feel like lately their fries haven't been fresh I keep getting brown old tasting or crispy fries and today and they just switched to lunch 5 minutes prior. I don't know what happened that caused them to go down hill, but with the ways things are going I'm just going to make the drive to chesaning mcdonalds instead.
They Couldn’t remember if they gave me my drink or not. Told them yes they did. They then threw my order to me and shut the window and ran away as I told them they forgot the ranch. They want to charge you for ranch but can’t remember EVER, for the life of them, to give it to you. And then ignore you and flat out not offer to help
Ordered a flavored ice coffee with 3 Xtra shots of flavor for an Xtra $2.40
Left drive thru and tasted it and it was obvious no Xtra flavor was added. Got back in drive thru line which was now very busy. Finally got to the speaker and explained. Pulled up and first window said that I needed to give back first drink. Fine. Did that. Gave it back and moved to second window. Male worker at window held my new drink while literally bitching at me loudly and lecturing me saying "if you want Xtra flavor then order extra flavor. You need to order it that way. Next time order it that way"
Pulled away and tasted my new drink and it tasted the way it should have in the first place. I was absolutely livid. He was Unbelievably rude and nasty because of his mistake.
Not to mention the fact that they took my first drink back into the store again which is illegal. Apparently they thought I was trying to scam them for another drink. I really do have much better things to do than wait in line for another 15 minutes just to get a free four dollar drink. I wouldn't have returned or bothered except for the fact that I paid $2.40 extra for the extra flavor, and I didn't like the way it tasted without the Xtra flavor added. I am not made of money and am on a very fixed income. I've never had a worse experience at any restaurant, let alone at a McDonald's. Incredibly upset, mad and disappointed.
Atmosphere: 1
Food: 2
Service: 1
Only been to this location a few times but super friendly staff every time I've there.
Atmosphere: 4
Food: 4
Service: 5
Terrible attitude. They don't give out water free. They tried charging me a dollar plus. Very rude.
Atmosphere: 1
Food: 1
Service: 1
For being lunchtime the fries and the nuggets sure were old and cold and then when I order extra pickles they gave me two extra pickles and charged me $0.40 very unhappy with the food lunch time and everything was old and cold
Atmosphere: 1
Food: 1
Service: 3
I came through ordered 4 meal deals and 2 smoothies and the worker asked me if I wanted to replace the meal drinks with my smoothies I said no but then we didn’t get our drinks but we’re charged for them singularly and the smoothies, and then I got a 5 dollar for 20 nugget deal and they charged me 10 dollars and they want to do nothing to compensate or reimburse me for there scamming, they are inconsiderate over there and frankly just bad at there jobs and then they don’t want to do nothing to help you
Atmosphere: 4
Food: 3
Service: 1
Fresh, hot fast food at a good price. Their app includes a rewards program with nice discounts and good deals with dine in, drive through, curbside and delivery services available. Restaurant staffing was low therefore tables were not wiped, floors needed swept and mopped and the bathroom needed overall cleaning.
Vegetarian options: Many items on menu can be modified to vegetarian for non meat eating persons.
Dietary restrictions: Variety of menu choices to accommodate some dietary restrictions but not all.
Parking: Parking lot with many open spaces, lines clearly marked for regular and handicap parking.
Kid-friendliness: Kids menu available.
Wheelchair accessibility: Entrances and walkways are engineered to accommodate those persons with durable medical equipment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
My coffee was not hot. But, when I took it back, they made a fresh pot. My cheese, on my breakfast sandwich, was not melted. It was just laid on the sandwich cold.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg
Restaurantji Recommends
Order and pay for chocolate shake. Get vanilla swirl. More vanilla than chocolate. Absolute garbage.
Atmosphere: 3
Food: 1
Service: 3
Great service! But after all, the atmosphere is "new McDonald's", meaning none. Only had drinks.
Atmosphere: 3
Service: 5
No ice cream available. Out of pies. Gave my order away to someone else. Super long wait in this drive-thru. Just terrible.
Atmosphere: 1
Food: 1
Service: 1
Order and pay for chocolate shake. Get vanilla swirl. More vanilla than chocolate. Absolute garbage.
Atmosphere: 3
Food: 1
Service: 3
Food was cold
Atmosphere: 3
Food: 2
Service: 4
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