Normally I have a good experience! However, I placed my order and only had a $100 bill and no other payment method. They could not break the bill so they could not serve me. Disappointing!
Service: 1
Marypat Kruger
Drive thru service was great until they forgot my cream cheese and when we tried to ask for it at the window they insisted we would have to get back in the drive thru lane again which was 4 cars long :(
Randi March
All I asked for was a coffee with half pump vanilla and 2 creamers blended and was told it couldn't be done so we left. Pretty basic and clear what I wanted. Annoying and now I won't go back.
Atmosphere: 1
Food: 1
Service: 1
savannah O'Keefe
My favorite coffee ♥️
Atmosphere: 5
Food: 5
Service: 5
Rachel Harris
Friendly staff and always very quick
Atmosphere: 5
Food: 5
Service: 5
aidan
man idk what these recent reviews are about this place is awesome
Atmosphere: 5
Food: 5
Service: 5
Suzanne Booth
We went to this Biggby on 5-24-25 at around 3pm on our way to my nephew’s. First I ordered a frozen mocha, no garnish, and chocolate chips stirred not blended in. When I got the drink there was no mocha flavor, just a touch of coffee flavor. I went back and told the young lady this and she said they made it the standard way, but that the would remake it, the same standard way so it might be the same. I pulled up to the window and she told me she had to have the bad drink to which I told her she’s not supposed to take it back, I didn’t care because I definitely was not going to drink it. She gave a small grunt and told me she had to. I have been to a lot of Biggby’s and they they can’t even take back a straw once it’s out the window, let alone a drink, again wasn’t going to drink it anyway, but I didn’t need the attitude when I was trying to help her. Very disappointed because when I got the second drink it had the same touch of coffee flavor, this time with a touch of mocha flavor, but still terrible. I even had my daughter try it, maybe my taste buds were off, but nope, it was still almost flavorless. I love Biggby and go quite often to the ones in Midland, this is the first time I got attitude and a bad drink, but as a customer I could do without both.
Roger Mendyk
Costumer service sucks here
Allie Arthur
This is my favorite Biggby location! I love the staff. They are super kind. They always seem very happy and I appreciate it. I have really never been disappointed with the food or drinks I've ordered there. They always provide me with plenty of coupons so I almost never have to pay full price. Thanks guys!!
Staff is friendly, but my drinks have only been about half full the last couple times I've visited. Super frustrating to pay for a specific size and get shorted that much.
Lexie Moergeli
I’ve been to a ton of coffee shops, this little drive through TAKES THR CAKE! The girls are very sweet, they talk to you it just take your money and close the door. Which o find comfortable. I appreciate they are open before I go to work! Drinks have been great! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Amber Coggins
My kids and I have been going since they opened. We’ve never had a problem with employees being rude or our food/drinks being bad or wrong. All the employees there are fantastic and welcoming. My kids and I (heck even our pup) look forward to stopping in constantly.
Atmosphere: 5
Food: 5
Service: 5
Tommie
Great place
Atmosphere: 5
Food: 5
Service: 5
Ashley Kreger
DO NOT COME HERE ! Worst service EVER ! If I could give this place a negative 1000 stars I would ! I am so disappointed. How do you even treat someone like that ? I am a local truck driver and I had been working all night I was super excited that you were open . Online said you were open and your signs were on . NOBODY ELSE was there besides me and the two ladies inside . I stood outside your window for 10 mins and the ladies gave me looks like I was a nobody slash problem! Never once came and spoke to me ! !!! How would you like it if you or your family members were treated this way ! ? I just wanted some coffee ! I will be taking this issue as high as I can get it . Looked at me and then went out back to smoke!!! This is redundant I am telling everyone I know to boycott this place !
Had leave and get my money back, smh 🤦♂️
Atmosphere: 1
Food: 1
Service: 1
Normally I have a good experience! However, I placed my order and only had a $100 bill and no other payment method. They could not break the bill so they could not serve me. Disappointing!
Service: 1
Drive thru service was great until they forgot my cream cheese and when we tried to ask for it at the window they insisted we would have to get back in the drive thru lane again which was 4 cars long :(
All I asked for was a coffee with half pump vanilla and 2 creamers blended and was told it couldn't be done so we left. Pretty basic and clear what I wanted. Annoying and now I won't go back.
Atmosphere: 1
Food: 1
Service: 1
My favorite coffee ♥️
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and always very quick
Atmosphere: 5
Food: 5
Service: 5
man idk what these recent reviews are about this place is awesome
Atmosphere: 5
Food: 5
Service: 5
We went to this Biggby on 5-24-25 at around 3pm on our way to my nephew’s. First I ordered a frozen mocha, no garnish, and chocolate chips stirred not blended in. When I got the drink there was no mocha flavor, just a touch of coffee flavor. I went back and told the young lady this and she said they made it the standard way, but that the would remake it, the same standard way so it might be the same. I pulled up to the window and she told me she had to have the bad drink to which I told her she’s not supposed to take it back, I didn’t care because I definitely was not going to drink it. She gave a small grunt and told me she had to. I have been to a lot of Biggby’s and they they can’t even take back a straw once it’s out the window, let alone a drink, again wasn’t going to drink it anyway, but I didn’t need the attitude when I was trying to help her. Very disappointed because when I got the second drink it had the same touch of coffee flavor, this time with a touch of mocha flavor, but still terrible. I even had my daughter try it, maybe my taste buds were off, but nope, it was still almost flavorless. I love Biggby and go quite often to the ones in Midland, this is the first time I got attitude and a bad drink, but as a customer I could do without both.
Costumer service sucks here
This is my favorite Biggby location! I love the staff. They are super kind. They always seem very happy and I appreciate it. I have really never been disappointed with the food or drinks I've ordered there. They always provide me with plenty of coupons so I almost never have to pay full price. Thanks guys!!
Restaurantji Recommends
Staff is friendly, but my drinks have only been about half full the last couple times I've visited. Super frustrating to pay for a specific size and get shorted that much.
I’ve been to a ton of coffee shops, this little drive through TAKES THR CAKE! The girls are very sweet, they talk to you it just take your money and close the door. Which o find comfortable. I appreciate they are open before I go to work! Drinks have been great! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
My kids and I have been going since they opened. We’ve never had a problem with employees being rude or our food/drinks being bad or wrong. All the employees there are fantastic and welcoming. My kids and I (heck even our pup) look forward to stopping in constantly.
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 5
Food: 5
Service: 5
DO NOT COME HERE ! Worst service EVER !
If I could give this place a negative 1000 stars I would ! I am so disappointed. How do you even treat someone like that ? I am a local truck driver and I had been working all night I was super excited that you were open . Online said you were open and your signs were on . NOBODY ELSE was there besides me and the two ladies inside . I stood outside your window for 10 mins and the ladies gave me looks like I was a nobody slash problem! Never once came and spoke to me ! !!! How would you like it if you or your family members were treated this way ! ? I just wanted some coffee ! I will be taking this issue as high as I can get it . Looked at me and then went out back to smoke!!! This is redundant I am telling everyone I know to boycott this place !
Atmosphere: 1
Food: 1
Service: 1
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