KFC

161 Trunk Rd, Sault Ste. Marie
(705) 946-2792

Recent Reviews

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indrani islam

I placed an online order on December 3rd, 2025. Shortly after, someone called to inform me that they had to close the store for some reason, but a refund would be issued in 3 to 5 business days. I have not received anything since. I’ve called the store manager several times, and each time I’m told the refund will take 3–5 business days, but nothing has been processed. This is extremely frustrating and feels misleading.

Service: 1

Jason Gosselin

Roof was leaking everywhere inside the lobby

Don Pruce

Their app is bullshit...it won't give you online dealsj
Hit

James Trumble

They've closed there front tills forcing everyone to use the self ordering terminals in the dinning area. A Tuesday special (2 pieces of dark meat and fries) took near ten minutes. Very little care put into customer service and food prep.

Atmosphere: 2

Food: 3

Service: 2

Tomira McCoy

Our food is always made fresh here…

Atmosphere: 5

Food: 5

Service: 5

Dave Hart

Cashier did not understand what I wanted and I ended up paying more for what I thought was included in the price. As far as I'm concerned the value for what was charged was poor. The chicken was very greasy. It took one bite and then I remembered why I stopped going to KFC.

Atmosphere: 2

Food: 1

Service: 2

Kuldeep Jassal

I recently visited this KFC branch and I like the service of the staff and the working atmosphere of this restaurant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Fries

Nikkiwanchuk

They are absolutely horrible. Paid for delivery and missing items. Every time we order delivery they are always missing stuff.

Atmosphere: 1

Food: 2

Service: 1

Anthony Pagnotta

I tried mobile ordering ahead so I wouldn't have to wait. Whole I was going to attempt to pick up in the drive through, the person ahead of me spent 12 mins waiting at the speaker so I just decided to park and go in. While in there, my food still wasn't ready, they just seemed super understaffed and unorganized. This is not fast fast be prepared to wait.

Atmosphere: 4

Food: 3

Service: 2

john daynard

Absolute crap drove 40 minutes to town the chickens barely cooked. We got home. We ordered big family meal as we have three boys two adults and We ordered an extra large fry to go along with that large fry that came with it get all the way home and we have our extra gravy like we asked, but no french fries at all and nobody wants to answer the phone. I am absolutely disgusted with the quality of food service since the immigrants have bought the Fast food, franchises and fired all the white people absolutely disgusted that I will never be back and I hope nobody else goes

Food: 1

Service: 1

Chester Lamming

Waited 30 minutes in the drive thru then lefted without getting my food. This place never has chicken ready always a wait don't matter what time of day.

Atmosphere: 2

Food: 2

Service: 1

Ed Stocco

Chicken was way undercooked, no way to contact them, phone goes unanswered no contact link on web page no email. So be carefully this isn't the first time.

Atmosphere: 2

Food: 1

Service: 3

Cindy Moore

Paid over $50 for a bucket of greasy mushy chicken swimming in over a tablespoon of oil never again

Atmosphere: 1

Food: 1

Service: 1

Jade Collins

Awful everytime I go here I get cold fries I asked for extra sauce and lettuce on the spicy big crunch they gave me a zinger sandwich with no sauce and no lettuce

Atmosphere: 1

Food: 1

Service: 1

Doris

I have not been to this establishment in years. Now I know why... The Grease is disturbing. Saturated gross grease.

Food: 1

Service: 3

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