I recently visited Subway and had a great experience thanks to Deep and Dhruvi. They were super friendly and helpful, making my food exactly how I wanted it. The place was clean, and the ingredients were fresh. I highly recommend this location for their excellent service!
I ordered two subs for my wife & I. I brought them home and found out that the buns were as hard as a rock. Definitely not impressed. Also noticed that the customer service area and the glass is very dirty. Wish Dan and his staff we were still there.
Carol
Disappointed they did not have a children’s menu anymore. The assessable door did not work.Staff not friendly.
Atmosphere: 1
Food: 2
Service: 2
Telly Esparrago
I wanted to get a sub but did not notice it was closing time. Thanks to Deep who served me a sub even though he was already cleaning up. Definitely will be back.
Atmosphere: 3
Food: 5
Service: 5
Lisa
Went into this location today, have not been here since the "new" owners have take over. Place was empty when I arrived, I ran in to purchase a bottle of pop. The 591ml pop there comes to $3.38 with tax. It was an issue to get a cup and ice. The worker did not want to give me a cup. Its 29 degrees outside and I chose this place to get a much needed drink, and the service was bad. How much is it really for a cup? I will forever avoid this location from now on. And its a shame because I was a regular customer when Dan and his staff worked there. Too boot the glass doors to the cooler that holds the pop could use a good clean...
Atmosphere: 1
Service: 1
Sanyam Chadha
I had quite an unfortunate experience. The lettuce in my sandwich was old, and the paper got stuck to the bread. When I asked for it to be replaced, a guy named Deep immediately felt sorry and was ready to replace it right away. However, the guy standing next to him, who was wearing eyeglasses, had a different attitude. He questioned why Deep was saying sorry and started commenting in his own regional language, which I didn't understand. Would appreciate better quality and more consistent customer service in the future.
Atmosphere: 3
Food: 1
Service: 1
Melissa Laurie
Disgusting dirty food left out and lettuce is brown and gross. Don't eat here i am sure you will be ill
C.J. Morton
This location is under new ownership as of May 2024. All employees were unceremoniously fired when this change over happened. Unfortunately that possibility is the reality of a franchise model, but I will not be giving any business to anyone who treats employees like that.
Mary-Jane Kemper
New owners came in as of May 14, and fired all of they’re hard working loyal staff who had been with the company for DECADES. Put innocent people out of a job for people who don’t appreciate anything. They lost good employment and loyal customers
Lara Tulloch
I love coming to the Churchill Subway, very friendly staff and they always get my orders right. I heard disturbing news that there is a new owner coming in about 10 days and all employees that are currently working there are being "let go" to make room for the new owner and their hires. It's an incredibly sad situation as these people have been part of the Churchill Plaza community for so long and they know their clientele. I go to this particular Subway often just because of their customer service - Please keep these employees!
This Subway really needs to add tips to the cash register. I would have loved to give the two female serving me on Monday October 30th tips because they did such a great job. But I couldn't I had no cash in the crash register doesn't allow tips. As a customer asking the owners to please add tips to the cash register for customers can please tip your employees. Your employees did such a great job they deserve a tip. And the problem is most people don't have cash. So please add it to your cash register.
Atmosphere: 5
Food: 5
Service: 5
Russ Breathat
On november 19 between 5 and 6 pm We ordered 2 super subs brisquit and chicken.. asked for the sauce to be put down first staff said ok and then proceeded to ignore the request my wife spoke up and said excuse me he would like the sauce put on first... The staff seemed iritated by this request. Then double meat is 8 rolls she was leaving half the roll in the container and said is that ok after addeling just 2.5 I said no its supposed to be double meat you are leaving half of each roll in the container... She added 2 more rolls and then asked what toppings... Again my wife spoke up and said its supposed to be 8 full rolls theres 2 more full rolls and the half ones you left in the tin ... Staff said no its 6 my wife said he orders this all the time its 8 and the other staff member said no its 8 she had to be asked again to add the dropped pieces ... I said its and expensive sub 20 bucks id like the meat im paying for please... Then my wife began having her sub built when i went to the cash to pay the other staff member looked at me and said you were right about the amount of meat but you need to be more respectfull.. I said pardon because i was hoping i heard her wrong and she again said you need to be more respectfull she is new... I was extremely respectfull even though i had to repeat myself several times and so did my wife we used manners and at no time did we raise our voice or speak in a derogatory manner ... However after this staff member said i need to be more respectfull and was in fact extremely rude and uninterested in my business I put my wallet away told her to keep the subs looked at my wife and said lets go .. we went to another subway there was again a trainee however they were polite patient and made me a fabulous looking sub the way i requested it... I rewarded them with a tip for the great service. A company is only as good as its weakest links and these two young ladies rilling their eyes and not paying attention are the weak links if this location i will not go back there !
I recently visited Subway and had a great experience thanks to Deep and Dhruvi. They were super friendly and helpful, making my food exactly how I wanted it. The place was clean, and the ingredients were fresh. I highly recommend this location for their excellent service!
Vegetarian options: Veggie patty
Parking: Front parking lot
Kid-friendliness: Kid friendly
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Three Cheese Snackwich, Footlong Chocolate Chip Cookie, Stampede Brisket
I ordered two subs for my wife & I. I brought them home and found out that the buns were as hard as a rock. Definitely not impressed. Also noticed that the customer service area and the glass is very dirty.
Wish Dan and his staff we were still there.
Disappointed they did not have a children’s menu anymore. The assessable door did not work.Staff not friendly.
Atmosphere: 1
Food: 2
Service: 2
I wanted to get a sub but did not notice it was closing time. Thanks to Deep who served me a sub even though he was already cleaning up. Definitely will be back.
Atmosphere: 3
Food: 5
Service: 5
Went into this location today, have not been here since the "new" owners have take over.
Place was empty when I arrived, I ran in to purchase a bottle of pop. The 591ml pop there comes to $3.38 with tax. It was an issue to get a cup and ice. The worker did not want to give me a cup. Its 29 degrees outside and I chose this place to get a much needed drink, and the service was bad.
How much is it really for a cup?
I will forever avoid this location from now on. And its a shame because I was a regular customer when Dan and his staff worked there.
Too boot the glass doors to the cooler that holds the pop could use a good clean...
Atmosphere: 1
Service: 1
I had quite an unfortunate experience. The lettuce in my sandwich was old, and the paper got stuck to the bread. When I asked for it to be replaced, a guy named Deep immediately felt sorry and was ready to replace it right away. However, the guy standing next to him, who was wearing eyeglasses, had a different attitude. He questioned why Deep was saying sorry and started commenting in his own regional language, which I didn't understand. Would appreciate better quality and more consistent customer service in the future.
Atmosphere: 3
Food: 1
Service: 1
Disgusting dirty food left out and lettuce is brown and gross. Don't eat here i am sure you will be ill
This location is under new ownership as of May 2024. All employees were unceremoniously fired when this change over happened. Unfortunately that possibility is the reality of a franchise model, but I will not be giving any business to anyone who treats employees like that.
New owners came in as of May 14, and fired all of they’re hard working loyal staff who had been with the company for DECADES. Put innocent people out of a job for people who don’t appreciate anything. They lost good employment and loyal customers
I love coming to the Churchill Subway, very friendly staff and they always get my orders right. I heard disturbing news that there is a new owner coming in about 10 days and all employees that are currently working there are being "let go" to make room for the new owner and their hires. It's an incredibly sad situation as these people have been part of the Churchill Plaza community for so long and they know their clientele. I go to this particular Subway often just because of their customer service - Please keep these employees!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast and friendly. Good service.
Atmosphere: 4
Food: 4
Service: 4
Fast and friendly. Good service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Southwest Steak & Avocado, Grilled Chicken
This Subway really needs to add tips to the cash register. I would have loved to give the two female serving me on Monday October 30th tips because they did such a great job. But I couldn't I had no cash in the crash register doesn't allow tips. As a customer asking the owners to please add tips to the cash register for customers can please tip your employees. Your employees did such a great job they deserve a tip. And the problem is most people don't have cash. So please add it to your cash register.
Atmosphere: 5
Food: 5
Service: 5
On november 19 between 5 and 6 pm We ordered 2 super subs brisquit and chicken.. asked for the sauce to be put down first staff said ok and then proceeded to ignore the request my wife spoke up and said excuse me he would like the sauce put on first... The staff seemed iritated by this request. Then double meat is 8 rolls she was leaving half the roll in the container and said is that ok after addeling just 2.5 I said no its supposed to be double meat you are leaving half of each roll in the container... She added 2 more rolls and then asked what toppings... Again my wife spoke up and said its supposed to be 8 full rolls theres 2 more full rolls and the half ones you left in the tin ... Staff said no its 6 my wife said he orders this all the time its 8 and the other staff member said no its 8 she had to be asked again to add the dropped pieces ... I said its and expensive sub 20 bucks id like the meat im paying for please... Then my wife began having her sub built when i went to the cash to pay the other staff member looked at me and said you were right about the amount of meat but you need to be more respectfull.. I said pardon because i was hoping i heard her wrong and she again said you need to be more respectfull she is new... I was extremely respectfull even though i had to repeat myself several times and so did my wife we used manners and at no time did we raise our voice or speak in a derogatory manner ... However after this staff member said i need to be more respectfull and was in fact extremely rude and uninterested in my business I put my wallet away told her to keep the subs looked at my wife and said lets go .. we went to another subway there was again a trainee however they were polite patient and made me a fabulous looking sub the way i requested it... I rewarded them with a tip for the great service. A company is only as good as its weakest links and these two young ladies rilling their eyes and not paying attention are the weak links if this location i will not go back there !
Atmosphere: 1
Food: 1
Service: 1
Awesome service and food. Thank you Wendy’
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty
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