Tim Hortons
542 Bay St, Sault Ste. Marie
(705) 253-1200
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
By far worse customer service I ever had ever experienced at Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
Bathroom was clean and coffee great. Great quick pee break place and refueling for me.
Atmosphere: 5
Food: 5
Service: 5
A usual pit stop when traveling in and out of this area, convenient location. Though the bathrooms are not always in the best state. That said, the food is acceptable 90% of the time, hence the 4 stars.
Atmosphere: 4
Food: 4
Service: 4
I love Tim Hortons, This one Is my normal everyday stop, Customer service is Awesome! I have to say that staff are Amazing ,very polite And always get that nice Welcome. Now I won't lie 🤥 Everyone has there days where we might think as customers that just by the sound of someone's voice going through drive-thru I've heard of people say going through many drive-thrus. Oh my god. Did you hear how she talked but working with all those other people around with a smile on your face I give them a 10/10 AWESOME 👍😎
Atmosphere: 5
Food: 5
Service: 5
Excellent and quick service this morning
Atmosphere: 4
Food: 4
Service: 5
Good food and staff. Quick to take orders
Lovely staff. Friendly customers. Great location beside a park and with a view of the bridge.
Atmosphere: 5
Food: 5
Service: 5
Terrible experience. Waited for 30 min for a fountain drink and a mug but turns out they didn’t have mugs so we had to get a refund however they didn’t have enough Canadian currency to fully refund us so we got $5 less than we paid.
Atmosphere: 1
Service: 1
Funny place doesn't allow you to use the washroom in the morning the door is locked and they will not allow me in to the washroom and I am a paying customer
Atmosphere: 1
Food: 1
Service: 1
Two people on the entire staff know what they're doing. Slowest tim hortons in town be prepared to wait 15 minutes to receive the wrong order 9 times out of 10 also the most rude staff I've ever come across or maybe im the rude one for wanting what I payed for.. try to avoid this location at alll costs
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
everyone is so kind and hardworking
Wasn't happy with the Long John donut. Was just a chocolate covered donut. If I wanted a chocolate covered donut I wouldn't have ordered a long John.
Atmosphere: 3
Food: 1
Service: 4
Horrible, absolutely terrible customer service.
Atmosphere: 2
Food: 1
Service: 1
Good place to hangout with good drinks and good crew members
Atmosphere: 5
Food: 4
Service: 4
I've had a few bad experiences at this location, and my latest visit was no exception. I went through the drive-thru and ordered a coffee and flatbread. Even though I was the only customer, the staff seemed disorganized. When I got to the payment window, they just shoved the interact at me through the window without telling me the total. When I tried to figure it out, the staff member got annoyed and told me the tap function wasn't working. I just wanted to see the total since she hadn't given it to me.
After I paid, she handed me my coffee and told me to pull around to the side for my flatbread. There was no one behind me in line so I just waited for a bit, and when she noticed i was still there, she seemed put off that I hadn't moved my car. I explained there was no one behind me, but she said with serious attitude that I had to leave the drive-thru because of timing issues. it didn't matter that no one was behind me and that I would have to pull around because they wouldn't bring my flatbread back to the window. In the end, I had to wait 10 minutes for my flatbread, and it was cold and undercooked. Needless to say, I'm not going back.
Atmosphere: 2
Food: 1
Service: 1
Loading...