Tim Hortons
191 Trunk Rd, Sault Ste. Marie
(705) 942-1001
Recent Reviews
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Service,quality and cleanliness have all went downhill while prices go up
Atmosphere: 1
Food: 1
Service: 1
Brutal
Atmosphere: 1
Food: 1
Service: 1
I understand the staff doing food is in a rush sometimes... but when people order food such as bagels or wraps... id like food thats cooked... I want my bagel toasted... not sped up through the machine to get it out the door... and a wrap that actually grilled... not flopping over. it seems to be very consistent at this location and I think I'll go elsewhere.
Food: 1
Service: 1
Received the incorrect order at a different location, came in to request it be corrected. Staff was prompt, efficient and happy to help me out. The remade coffee was perfect.
Atmosphere: 5
Food: 5
Service: 5
The staff was super friendly!! And the service was fast. Great job!!
Every table was dirty over all appearance dirty need a deep clean.
Back in 2019 I used to go there. Good old days. I was studying in university in this town.
Just came out of the drive through and left 1 of 2 orders there. Why are the afternoon staff so rude!!!! Ordered 2 orders from one car and they would not process the second order with the app because they punched it in as one order then decided to snap at us for the mistake. I wish the owner would take back pride in his staff he really needs to spend some time with his afternoon staff!
Atmosphere: 1
Food: 1
Service: 1
This is one of the places where they need to be tought why the coffee should not be filled right up to the brim.. If Coffee is one of the main product of Tim Hortons then everyone should know how to serve a coffee and what 1 cream means. Todays was an extremely disappointing experience with their coffee as well as their staff's attitude, which must be changed right away. Let's make Coffee & Service Great Again at Tim Hortons. Also, it seems that these people are cheating CRA as they do not even offer the receipt to the customers... CRA, please investigate these people as to why they DO NOT ask their customers if the customers want to get receipt or not.. Other Tim Hortens, Please start asking the customers if they want a receipt or not.. This is a VERY BAD practice of not asking about the receipt.
Atmosphere: 2
Food: 1
Service: 1
Very slow service inside
Service: 2
Restaurantji Recommends
Abaolute WORST run Tim Hortons we have personally been to. Went the other night @ 7:51 pm, they were all locked up and closed, deadbolted. (Photo attached was taken at that time)
We went through drive thru and asked what time the dining room closed, they said 8pm. Why close early?
They never have a selection at this location, Never.
*** Read the reviews and feedback for this location - Not sure why the company doesn't track how these locations are run. This location gives the rest a bad name!!!!
Atmosphere: 1
Food: 1
Service: 1
Worst place to pickup order for uber eats and skip, need to give some training to staff, they all are busy in their stuff they do not care about anyone picking up order, they just keep ignoring.
Atmosphere: 1
Food: 1
Service: 1
The management team doesn't deserve to be at the assigned designations they are at, period!
Atmosphere: 1
Food: 1
Service: 1
The most disgusting tims in all of Canada I believe. Because of the leadership of staff and owner!!
Atmosphere: 1
Food: 1
Service: 1
Stuff are unprofessional.
Atmosphere: 5
Food: 3
Service: 1
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