1: The phone goes right to busy whenever I try to call. This goes on every time. Apparently it is set up this way so they don’t have to deal with people.
2. I just got a caramel latte and at least 1/4 of it is foam. I did not ask for any and I ordered a large. So I paid for a bunch of air. This is unacceptable and ridiculous.
Time Hortons can do better and should do better instead of ripping people off especially with higher priced drinks. Disgusting.
Ayhem
Not Clean whatsoever, just saw worker dumping a brewed coffee bucket in the machine, it literally washed their bare hands in the way and they acted like its normal.
Atmosphere: 3
Food: 1
Service: 3
Surinder Dusanjh
Hy if u can watch your store front delivery desk camers u can find how they treated us we explained them but they lie on our face time around 4pm
G D
Too many staff and big Zero activities .
Atmosphere: 1
Food: 4
Service: 1
Amy M
Once again hot chocolate machine was out of hot chocolate and still served it. You can clearly see it was not correct and still handed it out.
Food: 2
Service: 2
Chelsea C
This Tim Hortons is so slow! Wait time is ridiculous in the drive thu and inside. Service is slow and you can't understand anyone at cash half the time. Honestly probably better if they found better management that actually made the workers work. Stop trying to be a restaurant when your a coffee shop!
Atmosphere: 3
Food: 2
Service: 1
Kevin Casperson
Great service
Atmosphere: 5
Food: 5
Service: 5
Kim Nelles
Much friendlier staff than my last visit. The cleathinest has improved over my last visit. it may just have been a bad day on my previous stop at this business.
Atmosphere: 4
Food: 4
Service: 4
Amber Schopp
Very slow, whats the point of mobile ordering ahead, if you still have to wait 20 min for your order
Atmosphere: 3
Food: 3
Service: 2
Jerma 985
2 of your employees like to make fun of the costumers in the stores and I caught them pointing and laughing at me and kept side eyeing eachother, both at LEAST in their mid 30s with tattoos. too grown to be making fun of elders and teenagers, they work almost every day and CONSTANTLY talk bad about daily customers and act unprofessional, I'm not greeted with friendly smiles I'm greeted knowing they'll be making fun of me as soon as I walk out, unless you want GROWN ADULTS talking about you behind your back no matter how nice you are too them I suggest you don't come here, I wont be.
Its concerning that there is more negative reviews then postive at this location, seems like many customers have posted there concerns and complaints about this location more then any other location in the Soo, that's concerning. No one should have to deal with poor customer service, especially in a food services restaurant,seems all employees including management could use a refresher in customer service and if they are miserable and dont like there job ...maybe find a new one instead of making the whole team and establishment look bad.
Atmosphere: 1
Food: 1
Service: 1
Christopher Steeves
The slowest, unfriendly staff. No good morning or Hello or even a smile. Just barking at customers. Can feel the tension between the staff. Kyera? Take a customer service lesson or two. Scowls and barking... yet people keep going back for their precious Java #gross
Atmosphere: 1
Service: 1
Fritz
Uncle sneaky is the goat
Atmosphere: 5
Food: 1
Service: 5
J T
So good! First time going. Got a carmel ice cap.. and crueller.
Atmosphere: 5
Food: 5
Service: 5
Jason Ladouceur
Always good service, typical for tim Horton's. This one is busy but favorable
1: The phone goes right to busy whenever I try to call. This goes on every time. Apparently it is set up this way so they don’t have to deal with people. 2. I just got a caramel latte and at least 1/4 of it is foam. I did not ask for any and I ordered a large. So I paid for a bunch of air. This is unacceptable and ridiculous. Time Hortons can do better and should do better instead of ripping people off especially with higher priced drinks. Disgusting.
Not Clean whatsoever, just saw worker dumping a brewed coffee bucket in the machine, it literally washed their bare hands in the way and they acted like its normal.
Atmosphere: 3
Food: 1
Service: 3
Hy if u can watch your store front delivery desk camers u can find how they treated us we explained them but they lie on our face time around 4pm
Too many staff and big Zero activities .
Atmosphere: 1
Food: 4
Service: 1
Once again hot chocolate machine was out of hot chocolate and still served it. You can clearly see it was not correct and still handed it out.
Food: 2
Service: 2
This Tim Hortons is so slow! Wait time is ridiculous in the drive thu and inside. Service is slow and you can't understand anyone at cash half the time. Honestly probably better if they found better management that actually made the workers work. Stop trying to be a restaurant when your a coffee shop!
Atmosphere: 3
Food: 2
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Much friendlier staff than my last visit. The cleathinest has improved over my last visit. it may just have been a bad day on my previous stop at this business.
Atmosphere: 4
Food: 4
Service: 4
Very slow, whats the point of mobile ordering ahead, if you still have to wait 20 min for your order
Atmosphere: 3
Food: 3
Service: 2
2 of your employees like to make fun of the costumers in the stores and I caught them pointing and laughing at me and kept side eyeing eachother, both at LEAST in their mid 30s with tattoos. too grown to be making fun of elders and teenagers, they work almost every day and CONSTANTLY talk bad about daily customers and act unprofessional, I'm not greeted with friendly smiles I'm greeted knowing they'll be making fun of me as soon as I walk out, unless you want GROWN ADULTS talking about you behind your back no matter how nice you are too them I suggest you don't come here, I wont be.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Its concerning that there is more negative reviews then postive at this location, seems like many customers have posted there concerns and complaints about this location more then any other location in the Soo, that's concerning. No one should have to deal with poor customer service, especially in a food services restaurant,seems all employees including management could use a refresher in customer service and if they are miserable and dont like there job ...maybe find a new one instead of making the whole team and establishment look bad.
Atmosphere: 1
Food: 1
Service: 1
The slowest, unfriendly staff. No good morning or Hello or even a smile. Just barking at customers. Can feel the tension between the staff. Kyera? Take a customer service lesson or two. Scowls and barking... yet people keep going back for their precious Java #gross
Atmosphere: 1
Service: 1
Uncle sneaky is the goat
Atmosphere: 5
Food: 1
Service: 5
So good! First time going. Got a carmel ice cap.. and crueller.
Atmosphere: 5
Food: 5
Service: 5
Always good service, typical for tim Horton's. This one is busy but favorable
Atmosphere: 4
Food: 4
Service: 4
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