Made my food wrong, then when I asked about it was told she didn’t understand my order and just gave me a plane bagel at FULL PRICE because she didn’t understand. Then offered to remake my order at FULL PRICE AGAIN. Terrible service with a bunch of incompetent young adults. I even tipped… WONT BE TIPPING EVER AGAIN ON CARD BEFORE A SERVICE. Speaking of which they love to push that card reader tip before you can check out with all ready pre made tips that are even % based. SCAM OF A COFFEE SHOP
Alexander Lauer
This bigby will not honor coupons that are still valid, when asked why they could not provide a reason. The shift manager was rude and unhelpful, if a valid coupon is being turned down there needs to be a valid reason
Darla Avard
Friendly staff, clean restaurant and great coffee.
Great coffee & very friendly service. Nice place to have coffee & catch up with friends.
Atmosphere: 5
Food: 5
Service: 5
Stephen Kievit
I have been in the Schoolcraft shop couple of times. I have had the same person wait on me both times. I believe her name is Jacqueline, maybe Jackie. (I hope I have that right.) I don't know where she learned her people skills, but I was very, very impressed. Keep up the good work.
Atmosphere: 5
Service: 5
Elizabeth Krol
Fast service!
Service: 5
Allen Allen
Got the cherry cheese danish, big mistake. The filling is nonexistent, the only thing your going to get is pi$$ed. I took the first one back for a replacement, and yes they both $ucked.
Made my food wrong, then when I asked about it was told she didn’t understand my order and just gave me a plane bagel at FULL PRICE because she didn’t understand. Then offered to remake my order at FULL PRICE AGAIN. Terrible service with a bunch of incompetent young adults. I even tipped… WONT BE TIPPING EVER AGAIN ON CARD BEFORE A SERVICE. Speaking of which they love to push that card reader tip before you can check out with all ready pre made tips that are even % based. SCAM OF A COFFEE SHOP
This bigby will not honor coupons that are still valid, when asked why they could not provide a reason. The shift manager was rude and unhelpful, if a valid coupon is being turned down there needs to be a valid reason
Friendly staff, clean restaurant and great coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Hazy Day, Frozen Latte, Bagel, Caramel Marvel
Great coffee and great service. Fast and polite
Atmosphere: 5
Food: 5
Service: 5
Great coffee and hot cocoa. They were training new people.
Parking: Only free parking,When you're there as a customer.
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff
Atmosphere: 5
Service: 5
Horrible customer service. Waited 20 minutes for my food as others who ordered after me received theirs. Extremely weak apology.
Atmosphere: 2
Food: 3
Service: 1
Horrible customer service. Waited 20 minutes for my food while others who ordered after me received theirs. Extremely weak apology.
Atmosphere: 1
Food: 2
Service: 1
7 dollar coffee...but can't help myself sometimes, the crew is always very friendly
Atmosphere: 4
Food: 3
Service: 5
Love Biggby! My coffee is always spot on and the team is super friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awesome ?
Atmosphere: 5
Food: 5
Service: 5
Great coffee & very friendly service. Nice place to have coffee & catch up with friends.
Atmosphere: 5
Food: 5
Service: 5
I have been in the Schoolcraft shop couple of times. I have had the same person wait on me both times. I believe her name is Jacqueline, maybe Jackie. (I hope I have that right.) I don't know where she learned her people skills, but I was very, very impressed. Keep up the good work.
Atmosphere: 5
Service: 5
Fast service!
Service: 5
Got the cherry cheese danish, big mistake. The filling is nonexistent, the only thing your going to get is pi$$ed. I took the first one back for a replacement, and yes they both $ucked.
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