Arby's

14020 23 Mile Rd, Shelby
(586) 566-6686

Recent Reviews

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Unknown

The manager of whatever she may have been was rude. The cashier was polite. We had a pick up order and the outside speaker wasn't working so we drove to the window and Sat for a minute no one came. So we went inside we where inside for a moment before anyone even cNe into site. Than this lady was so rude we trying to say why we came in and she just kept getting an attitude.

Atmosphere: 1

Food: 2

Service: 1

noob 722

Service was fine...tried the steak nuggets today...they should change the name to roast beef nuggets... horrendously awful

MLK Jr Alakbar

How can we be working this dead-end job and still cant get orders right, its buttons on a screen are we serous

Atmosphere: 1

Food: 1

Service: 1

Brianna Lundmark

the cashier was great, I literally heard her tell the lady in the back Arby's sauce and marinara sauce. the lady filling the bags didn't give any marinara despite me paying over $17 for mozzarella sticks fries and two drinks. ridiculous prices and even more ridiculous service. food was also cold. who knows how long it's been sitting out for. very poor experience today

Service: 1

Michael Davis

Fast. Friendly, clean, efficient.

Atmosphere: 5

Food: 5

Service: 5

Charles Sheridan

Cooked like a commercial

Atmosphere: 5

Food: 5

Service: 5

Detroit Hustles Harder

The worst Arby's location ever the rudest employees and the longest wait. Very dirty

Atmosphere: 1

Food: 1

Service: 1

Lori E

Got sick to my stomach after eating here the other day.

Atmosphere: 2

Food: 3

Service: 3

Viyan Sutton

Thrown up from this place twice something is wrong with their cheese.
Also the employee that took my order both times is rude and snappy

Atmosphere: 2

Food: 1

Service: 1

Chris

Who stacks 6 turnovers on top of each other for a online pickup? This Arbys....

Food: 2

Service: 1

Jake Jekyll

Female Employee had a visible attitude for someone coming in TWO HOURS before closing because they're trying to clean the lobby so early. Very unfriendly staff.

Atmosphere: 1

Food: 1

Service: 1

Autumn Rohn

I went through the drive through around 1pm and the customer service was terrible. Not only were the employees snappy while placing my order, but never once said thank you, you're welcome, have a great day, NOTHING. Even AFTER I said thank you. There was zero response. I am very disappointed in the customer service. Please do better.

Atmosphere: 1

Food: 3

Service: 1

Christopher Rinard

I don't think this Arby's understands how online orders work. I don't want to place an order to be picked up at 12:00 to have to still wait in line to tell you I'm here for an online order then it to be made to get out of there 12 minutes later.

James Cooper

The food is always great. Just make sure you check your order before leaving the drive thru. I got the French Dip one time. When I got home, all I had was a dry roast beef sandwich with no juice to dip it in.

Recommended dishes: Roast Beef, Chicken Tenders

Michelle Lucido

Visited at 8:00 pm and no other customers. Was not treated and stood at register for many minutes while staff walked around us. Husband asked can we order and got the biggest attitude. Ordered. No tomatoes. Manager/cashier never gave any closing greeting. Like: Thank You, have a nice day. Sat down to eat to be told we had to move because area was closed. No signs of this. Have a bad leg so huge inconvenience. Terrible experience. Food was okay other then no tomatoes.

Atmosphere: 1

Food: 3

Service: 1

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