Arby's
14020 23 Mile Rd, Shelby
(586) 566-6686
Recent Reviews
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Cooked like a commercial
Atmosphere: 5
Food: 5
Service: 5
The worst Arby's location ever the rudest employees and the longest wait. Very dirty
Atmosphere: 1
Food: 1
Service: 1
Got sick to my stomach after eating here the other day.
Atmosphere: 2
Food: 3
Service: 3
Thrown up from this place twice something is wrong with their cheese.
Also the employee that took my order both times is rude and snappy
Atmosphere: 2
Food: 1
Service: 1
Who stacks 6 turnovers on top of each other for a online pickup? This Arbys....
Food: 2
Service: 1
Female Employee had a visible attitude for someone coming in TWO HOURS before closing because they're trying to clean the lobby so early. Very unfriendly staff.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through around 1pm and the customer service was terrible. Not only were the employees snappy while placing my order, but never once said thank you, you're welcome, have a great day, NOTHING. Even AFTER I said thank you. There was zero response. I am very disappointed in the customer service. Please do better.
Atmosphere: 1
Food: 3
Service: 1
I don't think this Arby's understands how online orders work. I don't want to place an order to be picked up at 12:00 to have to still wait in line to tell you I'm here for an online order then it to be made to get out of there 12 minutes later.
The food is always great. Just make sure you check your order before leaving the drive thru. I got the French Dip one time. When I got home, all I had was a dry roast beef sandwich with no juice to dip it in.
Recommended dishes: Roast Beef, Chicken Tenders
Visited at 8:00 pm and no other customers. Was not treated and stood at register for many minutes while staff walked around us. Husband asked can we order and got the biggest attitude. Ordered. No tomatoes. Manager/cashier never gave any closing greeting. Like: Thank You, have a nice day. Sat down to eat to be told we had to move because area was closed. No signs of this. Have a bad leg so huge inconvenience. Terrible experience. Food was okay other then no tomatoes.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Not sure why all of these reviews are so mean. Meka, the manager is amazing. I had a mistake with my order and she fixed it and made it right. Good food, fast times, and great place. Come grab some food from here
Atmosphere: 5
Food: 5
Service: 5
Very rude staff.
Atmosphere: 1
Food: 3
Service: 1
Get the arby melt
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Roast Beef
Download the app for the first time place my order and says the store is closed which they are not I ended up going through the drive thru service very unfriendly needless to say I'll be deleting the app
Atmosphere: 1
Food: 1
Service: 1
Disappointed they didn't have the orange shake that was advertised.
Food: 5
Service: 5
Recommended dishes: Roast Beef, Fries
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