Poor customer service( woman with glasses )The attitude cant happen to someone asking for a second to look over the menuThen when I get to the window she wouldn’t give serve me I only asked if there was a problem.Closed window in my face and ignored meMy daughters just took a second to figure out what they wanted and now they get nothing 5:00 4/9/24
Lloyd Dissmore
Best fish sandwich
Atmosphere: 4
Food: 4
Service: 4
Violet V
Went here recently and the man at the window that gave us our online order must really dislike his job. He was very snappy and rude when we asked for our sauces. He yelled "they're in the bag if you ordered them!" ... firstly, chill bro. Secondly, we asked because the last few times we came here, they forgot. We got home with our food and not surprisingly, no sauces. We got horsey sauce we didnt ask for, but no ranch or bbq or marinara. Mozzarella sticks are constantly undercooked... no cheese pull, cold, probably been sitting out. And they constantly don't give us our entire order, but the bag is "sealed" and they say they aren't capable of double checking if the orders are correct because of the sticker. $15 an hour and they can't put ranch in a bag... oh ok.
Atmosphere: 1
Food: 2
Service: 1
Carmella F
Super rude employee Hannah came out and said I could not order food and to leave Hannah stood on the side of my car yelling at me /Manager is super UNPROFESSIONAL will not be coming back also there are stray cats in the back Hannah said there were shelters in the woods for the cats VERY UNCALLED
Atmosphere: 1
Service: 1
dave kindl
Tried to order on the app had a free sandwich, expires today. App would do all except check out.Was greeted with: Better not have another coupon!Said no was on the app... basically said "not my problem"Told her I'd go next door to Taco Bell where they're not mean. She so OK!Rude, bad service, awful experience in every way.
Atmosphere: 1
Service: 1
Wes Young
food was fresh. drive thru was
Atmosphere: 5
Food: 5
Service: 5
Crystal LynnV
Usually my favorite buy this wasn't the best experience. They definitely messed up our order ?
Atmosphere: 2
Food: 4
Service: 2
John Rhoades
Great
Atmosphere: 5
Food: 5
Service: 5
Amy McIntyre
Every time I try to do doordash from this store it is always closed my order is always get canceled this is unacceptable if you offer doordash it should be when you are open that door dash is available to the customer and it is not and this falls on the store they should be ashamed of themselves for not running the business the way it needs to be ran and taking every customer's order instead they would rather deny them
Atmosphere: 1
Food: 1
Service: 1
diana pantone
It was great, got 9.99 special really enjoyed it, staff were amazing on 23
Today is the LAST DAY that I EVER patronize this establishment and once again that is because of the “manager” MEKA. HER ATTITUDE IS SO NASTY!! THE SMART REMARKS SHE CONSTANTLY MAKES ARE OFFSETTING ! She always gets smart & usually I let it slide because I’m on my lunch break to get food. Today, on my lunch break while ordering let me first say she doesn’t greet you it’s “go ahead with your order” strike 1. Then I order nuggets and tell her I want BBQ with my nuggets, she responds “YUP. YOU ORDER CONDIMENTS AT THE WINDOW GO HEAD” I pulled up to the window, nobody came to the window & I pulled off. I’m just over this establishment because it never fails & it’s always HER that ruins the experience for me. Arby’s seriously needs to screen their employees better. If you don’t want to deal with customers then don’t get a customer service job!!
Atmosphere: 1
Service: 1
Becky
Very rude!!! They don’t even do Happy Hour I waited 20 minutes in my car til it was Happy Hour and was told by the lady with a attitude we don’t do Happy Hour.. every arbys is supposed to do happy HOUR. Wont be coming here again rude workers.
Atmosphere: 1
Food: 1
Service: 1
DAN HILL
i went with my dad today on 9/13/2023 on my brthd before my party at night & is not the 1st time but 10th time the food is allways delicious,fresh also fries too...costumer service is fast,friendly & professional i would recommend this location to anyone :)Parking: the parking is allways easy to park !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Fries
Annette Peludat
The nicest man took my order. Very funny. Made my day!
Todd M
2 straight drive thru experiences. A month ago we ordered a classic crispy chicken sandwich and it was not fully cooked. Disgusting and unsafe. Today 3 rb sandwiches and a curly fries in the drive thru. Get home and it's missing the largest sandwich. Never again.
Poor customer service( woman with glasses )The attitude cant happen to someone asking for a second to look over the menuThen when I get to the window she wouldn’t give serve me I only asked if there was a problem.Closed window in my face and ignored meMy daughters just took a second to figure out what they wanted and now they get nothing 5:00 4/9/24
Best fish sandwich
Atmosphere: 4
Food: 4
Service: 4
Went here recently and the man at the window that gave us our online order must really dislike his job. He was very snappy and rude when we asked for our sauces. He yelled "they're in the bag if you ordered them!" ... firstly, chill bro. Secondly, we asked because the last few times we came here, they forgot. We got home with our food and not surprisingly, no sauces. We got horsey sauce we didnt ask for, but no ranch or bbq or marinara. Mozzarella sticks are constantly undercooked... no cheese pull, cold, probably been sitting out. And they constantly don't give us our entire order, but the bag is "sealed" and they say they aren't capable of double checking if the orders are correct because of the sticker. $15 an hour and they can't put ranch in a bag... oh ok.
Atmosphere: 1
Food: 2
Service: 1
Super rude employee Hannah came out and said I could not order food and to leave Hannah stood on the side of my car yelling at me /Manager is super UNPROFESSIONAL will not be coming back also there are stray cats in the back Hannah said there were shelters in the woods for the cats VERY UNCALLED
Atmosphere: 1
Service: 1
Tried to order on the app had a free sandwich, expires today. App would do all except check out.Was greeted with: Better not have another coupon!Said no was on the app... basically said "not my problem"Told her I'd go next door to Taco Bell where they're not mean. She so OK!Rude, bad service, awful experience in every way.
Atmosphere: 1
Service: 1
food was fresh. drive thru was
Atmosphere: 5
Food: 5
Service: 5
Usually my favorite buy this wasn't the best experience. They definitely messed up our order ?
Atmosphere: 2
Food: 4
Service: 2
Great
Atmosphere: 5
Food: 5
Service: 5
Every time I try to do doordash from this store it is always closed my order is always get canceled this is unacceptable if you offer doordash it should be when you are open that door dash is available to the customer and it is not and this falls on the store they should be ashamed of themselves for not running the business the way it needs to be ran and taking every customer's order instead they would rather deny them
Atmosphere: 1
Food: 1
Service: 1
It was great, got 9.99 special really enjoyed it, staff were amazing on 23
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Fries
Restaurantji Recommends
Today is the LAST DAY that I EVER patronize this establishment and once again that is because of the “manager” MEKA. HER ATTITUDE IS SO NASTY!! THE SMART REMARKS SHE CONSTANTLY MAKES ARE OFFSETTING ! She always gets smart & usually I let it slide because I’m on my lunch break to get food. Today, on my lunch break while ordering let me first say she doesn’t greet you it’s “go ahead with your order” strike 1. Then I order nuggets and tell her I want BBQ with my nuggets, she responds “YUP. YOU ORDER CONDIMENTS AT THE WINDOW GO HEAD” I pulled up to the window, nobody came to the window & I pulled off. I’m just over this establishment because it never fails & it’s always HER that ruins the experience for me. Arby’s seriously needs to screen their employees better. If you don’t want to deal with customers then don’t get a customer service job!!
Atmosphere: 1
Service: 1
Very rude!!! They don’t even do Happy Hour I waited 20 minutes in my car til it was Happy Hour and was told by the lady with a attitude we don’t do Happy Hour.. every arbys is supposed to do happy HOUR. Wont be coming here again rude workers.
Atmosphere: 1
Food: 1
Service: 1
i went with my dad today on 9/13/2023 on my brthd before my party at night & is not the 1st time but 10th time the food is allways delicious,fresh also fries too...costumer service is fast,friendly & professional i would recommend this location to anyone :)Parking: the parking is allways easy to park !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Fries
The nicest man took my order. Very funny. Made my day!
2 straight drive thru experiences. A month ago we ordered a classic crispy chicken sandwich and it was not fully cooked. Disgusting and unsafe. Today 3 rb sandwiches and a curly fries in the drive thru. Get home and it's missing the largest sandwich. Never again.