Chick-fil-A

13811 Hall Rd, Shelby
(248) 707-2695

Recent Reviews

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Duane Westermann

Always good food, good price and the friendliest employees you'd ever meet.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Chicken Deluxe, Waffle Fries, Spicy Chicken Sandwich

Rachael Bloch

The best part about it for me is they have Gluten-free Buns and the grilled chicken is so juicy and delicious!

Atmosphere: 5

Food: 5

Service: 5

Rastovia Drejin

Place is normally top tier slow decline since open 2nd location. Hashbrown luke warm and bit soggy and biscuit was a brick last visit.

Atmosphere: 5

Food: 2

Service: 4

Me Too

Its a fried chicken sandwich with a pickle. I love it.

Laura Davis

Drive thru went pretty fast.

Atmosphere: 4

Food: 5

Service: 5

Missy Goodin

Amazing

Recommended dishes: Mac \u0026 Cheese

Violet Lulgjuraj

We usually never have a problem with chic-fil-a but there is one lady at the front desk who is incredibly nasty and shouldn’t be working customer service. When a customer comes in saying you guys forgot something and brings the receipt, just give us our missing food. Instead of apologizing for a minor mistake she gave us a dirty look and stated “its sometimes at the bottom of the bag??” Like what? If we came back into the building that means we already looked in our bag and funny enough, our mac n cheese wasnt there. She was wearing glasses and seriously needs to work on her manners and overall level of respect. Do better. No body is going to lie about a $4 mac n cheese anyways

Atmosphere: 1

Food: 2

Service: 1

Brittney Bautista

Solomon is constantly kind, upbeat and always makes a point to be encouraging. My family and I come through the drive thru on a weekly basis and we always look forward to our conversations with him. Go Lions!

Atmosphere: 5

Food: 5

Service: 5

Janie J

What a great place to eat. The Best Chicken sandwich, waffle fries and Mac and cheese I've ever had!!!! I went back on a Sunday and couldn't believe they were closed 😳😢. I went home and made me don't eggs.

Atmosphere: 5

Food: 5

Service: 5

Ronald Miller

Good food

Food: 4

Service: 5

Jasmine Zadroga

Rebecca (99% sure that was her name) was very helpful on the phone making sure there were celiac-safe options! I never come here but probably will more often now :)

Food: 5

Service: 5

Rigels Ceri

I was waiting in drive through line for awhile which was kind of annoying seeing all the cars behind me get their food before me. But they not only noticed my wait but went out of their way to gave me a free drink voucher as well to make up for it

Atmosphere: 5

Food: 5

Service: 5

Dustin Denham

I am so impressed tonight. Our order was incorrect but the manager Krystal and her team lead went above and beyond to make it right! She and her lead absolutely set the standard for how a manager should treat customers in the food business... Thank you to Krystal and her team!! I never thought I would get an incorrect food order and say - I cant wait to be back!

Atmosphere: 5

Food: 5

Service: 5

Audette Bowen

I love their nuggets but it seems they are getting smaller and too much batter is on them. I'd rather pay more for good one then get smaller ones.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Waffle Fries, Spicy Chicken Sandwich, Mac \u0026 Cheese

Linda Lou

I have waited to pick up an order for over 20 minutes now because the kid behind the counter kept saying that it was almost ready. Finally found a manager on my own and found out that the restaurant lost the order and they won't remake it. However, they marked it as ready and completed on the merchant's side of doordash so they won't be dinged for it. The kid behind the counter never even looked at the screen for my order, he just kept saying it will be ready in one minute. Waste of time and money. No resolution from the store. No consequences for anyone but the dasher. I recommend all dashers reject all orders from this chic - fil - A so you don't lose money and perhaps the restaurant will.

Atmosphere: 1

Food: 1

Service: 1

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