Culver’s
15029 23 Mile Rd, Shelby
(586) 566-4020
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Save yourself and your time and do not go to the Shelby Township location. They cannot take an order to save their lives. Ordered a mushroom and Swiss burger, got it home it was two burger patties and buns. No condiments, absolutely nothing - not even mushrooms which is what is in the name of the burger. The manager on site, Christina, or as I will remember as Crispy (as in what is left of her brain cells) is rude, unprofessional, and seriously part of the woke crowd. All she can do is hang up a phone and not resolve anything. She hung up the phone 4 times without letting me finish a sentence. I suspect she is a kid that work there pretending. She couldn’t even give me the owner’s name but told me to google his name. Derrick Sesi. Google his name as she instructed and the phone number that’s listed (248) 594-1144 for this owner isn’t his number, it’s to some other company. Highly sheisty. This location lacks serious focus and leadership. Epic fail across the board. Save yourself time and gas and go to the Rochester Hills location where they will do it right out of the gate. Even go to Five Guys. This location is a negative -10000 in my book. Not enough brain activity happening at this location. Seriously, how hard is to put together a burger? I will NEVER recommend this place to anyone. Had Five Guys deliver my burger and they did it right.
Quick in and out
Atmosphere: 5
Food: 5
Service: 5
Everything was perfect.
Parking: Staff was pleasant and fun
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Butter Burger, Hamburger, Crinkle Cut Fries
Great burgers, cheese curds, fries and root beer!
Although on the price side probably best "fast food" as far as size n flavor nice change up every now and then
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Crispy Chicken Sandwich Ever, Double Cheeseburger
Had a double butter cheese burger ! Was awesome.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger
Clean, friendly staff, and amazing burgers.
Atmosphere: 5
Food: 5
Service: 5
Complete lack of organization here. Ordered online 10 minutes before my arrival, only to arrive and be told that it wasn’t ready yet. Mind you, I pulled up in the drive thru to get my pickup order that should have been ready. But no, instead of that, I see 3 cars ahead of me all receive their food, AND THEN THE TWO CARS BEHIND ME, THAT ORDERED AFTER I SHOWED UP, AS WELL. Completely ridiculous and the most disorganized attempt at service I’ve ever seen.
Wasted my lunch break waiting for my food while cars who arrived after me got their food and left. Unacceptable.
(Changed from two to three stars after receiving 2 coupons for waiting 40 minutes on a in-advance pickup order.)
Atmosphere: 1
Food: 4
Service: 3
On Culver's website I can not find the price of a burger easily. I can find the nutritional facts easily.
I suppose if I spend more time on the site I'll find it but I shouldn't have to.
You must not be too proud of your prices. I'll go else where.
Great burgers a little pricy
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I RECENTLY REDISCOVERED CULVER'S AFTER I RECEIVED THE COUPON BUY ONE GET ONE FREE ETC MILKSHAKE ETC SO I WENT AND USED IT 🤗😃 AND IT WAS THE MOST DELICIOUS DOUBLE BACON CHEESEBURGER 🍔 THAT I EVER TASTED HAD THE REAL BACON ON IT 😋 SO I ASKED FOR DOUBLE BACON 🥓 🥓 🥓 🥓 SO THE NEXT TIME I WENT BACK I HAD ANOTHER COUPON SO I DID THE SAME THING BUT I ADDED A PIECE OF MEAT TO ONE OF THE DOUBLE SO IT WAS A TRIPLE BACON CHEESEBURGER WITH A DOUBLE BACON AND THOSE CRINKLE CUT FRENCH FRIES ARE THE BEST IN THE FAST FOOD INDUSTRY I'M GIVING UP ON MCDONALD'S AND BURGER KING IN WENDY'S BECAUSE THEY WON'T GIVE YOU REAL BACON IT'S NOT THAT BURGER KING IN MCDONALD'S BURGERS AREN'T GOOD THEY'RE JUST NOT NEARLY AS GOOD AS CULVER'S FIVE GUYS IS HAS GREAT BACON CHEESEBURGERS STILL NOT QUITE AS GOOD AS CULVER'S CULVER'S IS MY NEW GO TO PLACE I WILL HAVE THEM WHIP UP MY SHAKE A LITTLE MORE NEXT TIME CUZ I WOULD LIKE TO DRINK IT WITH MY MEAL BUT IT'S "SOOO" THICK SO I'M GOING TO NEED IT TO BE THINNED OUT JUST A LITTLE SO I CAN DRINK IT THROUGH THE STRAW 😁🧃 CHANGE YOUR BURGER DESTINATION AMERICA GO TO CULVER'S 🤔🤗🙃😃🥓🥓🍔🥓🥓🍟🥓🥓😋🥓🥓🇺🇸💲🆗 NO YOU MIGHT SAY CULVER'S IS RATHER COSTLY BUT IT'S WORTH EVERY PENNY EVERY BITE THAT YOU TAKE YOU REALIZE I SPENT MY MONEY WISELY AND IT'S MONEY WELL SPENT 🆗💲🇺🇸🥓🍟🍔😋😃🤔🤗🙃🖖✌️👌🤞👍🤙💪🤜🤛🥸😎🤓
Atmosphere: 5
Food: 5
Service: 5
Got a 4 piece tenders, 1 was frozen/cold in the middle. Luckily I was eating in, and they gave me a new one.
Atmosphere: 5
Food: 4
Service: 5
I've been a regular at this Culver's. Not anymore. Went there Saturday 10/26 at 6:30 and ordered 2 burgers, 2 medium shakes and a fry.
The burgers were so burned I through them in the trash. The shakes were small size and the fries were dumped upside down in the bag. The bill was $27.53. There was no receipt. How difficult is it to staple a receipt to a bag?? This place has serious issues. The order taker does NOT listen being the first problem. Do yourself a favor and don't go to Culver's at 23 and Hayes.
I LOVE this place! It's clean, it's convenient location, orders are taken correctly, and delivered promptly to our tables. I've had several of their menu items and they have all been delicious. We especially like their walleye when it's offered (it's only offered during lent I think). The Reubens are delish too.
I've never ordered drive-thru but from what over observed the line seems to go quickly. The ice cream is custard and doesn't seem to bother my lactose intolerance. For that I am thankful.
Dietary restrictions: I'm lactose intolerant. Instead of regular ice cream they use frozen custard. It doesn't seem to bother me at all. For which I am thankful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich Ever, Fish and Chips, Pot Roast with Double Mashed Potatoes
Love this place! First-time experience! Great food, service, and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
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