Hot and cold coffee drinks are consistently terrible. Management is definitely cutting corners to make more money. I called the Dunkin corporate office and their service is also horrendous. The Dunkin company is 50 years behind Starbucks!
Atmosphere: 1
Food: 1
Service: 1
Selvana Korkes
If there was an option for zero stars, I would give it. I ordered a shaken espresso with food, and the drink was terrible. It was overly creamy and didn’t taste like coffee at all — I actually watched the barista barely put any coffee in it. When I asked politely if it could be remade because it didn’t taste right, she refused. I then asked to switch to something else since I had already paid, and she told me, “we don’t give free stuff.” That makes no sense — I had just paid for a drink I couldn’t even drink. Absolutely the worst customer service I’ve ever experienced.
Elizabeth Smith
A couple times a month I go through the drive-thru and get a decaf coffee and a dozen donuts. This makes my day! The donuts are fresh with a great variety, the customer service is professional and the location of the store with the drive-thru it's very convenient. I think this is the best Dunkin Donuts!
Atmosphere: 5
Food: 5
Service: 5
Salvatore Marino
If you’re a DoorDash driver, they don’t start making the order until you get to the pick up to pick up the order. It’s very rude and inconvenient for the drivers and we’re not gonna wait.
Anthony M
If you’re a DoorDash driver, they don’t start making the order until you get to the pick up to pick up the order. It’s very rude and inconvenient for the drivers and we’re not gonna wait.
Atmosphere: 3
Food: 2
Service: 1
Sara Tigue
and went into this location on my lunch break went directly inside because I didn’t have a whole lot of time. Had three people literally look at me and turned their back. They had one person in the drive-in. Then, finally, from one who probably was the manager email to attend to a beeping machine. And after some time Finally look at me and say we’ll be with you in a minute. Totally unacceptable. Why have so many employees if none of them are going to be their job?
Atmosphere: 1
Service: 1
Teresa J
This Dunkin Donuts location is terrible...left two items off my order and had to turn around and go in. Told the cashier I just went thru thd drive-tthere were two items left off my order
Reno Humu
Ordered an iced Dunkalatte through the drive-thru and asked for light coffee milk and extra ice. The employee told me I’d need to pay for an extra shot of espresso just to get less cream—which I’ve never had to do at other locations. Last time, they barely gave me any ice even when I asked for extra.
At the window, I asked why they couldn’t just use less milk, and she said they have to fill it to a certain line—seriously? My total was $6 and change; I gave her $20 and drove off without checking. When I looked later, I only had $12 and change—shorted a dollar on top of everything. Great job, Dunkin.
Emma Eveland
Best Dunkin ever, Alyssa is the best! I go everyday and they make the best caramel iced lattes :)
Regularly forgets donuts/silverware… staff is standoff-ish
Logan Catanese
I come here every now and then when I am headed to the airport or down M53. Always fast service and friendly. I normally only come during holiday's for the limited edition coffees but have started coming regularly and will continue to do so!
Atmosphere: 5
Food: 5
Service: 5
Curseius Gaming
It's a good dunkin
Atmosphere: 4
Food: 5
Service: 4
Alex Kabat
Rylie is the best she’s always making drinks well. The store is clean and the food is hot and fresh. Thank you!
Very good location. Always good service.
Atmosphere: 5
Food: 5
Service: 5
Hot and cold coffee drinks are consistently terrible. Management is definitely cutting corners to make more money. I called the Dunkin corporate office and their service is also horrendous. The Dunkin company is 50 years behind Starbucks!
Atmosphere: 1
Food: 1
Service: 1
If there was an option for zero stars, I would give it. I ordered a shaken espresso with food, and the drink was terrible. It was overly creamy and didn’t taste like coffee at all — I actually watched the barista barely put any coffee in it. When I asked politely if it could be remade because it didn’t taste right, she refused. I then asked to switch to something else since I had already paid, and she told me, “we don’t give free stuff.” That makes no sense — I had just paid for a drink I couldn’t even drink. Absolutely the worst customer service I’ve ever experienced.
A couple times a month I go through the drive-thru and get a decaf coffee and a dozen donuts. This makes my day! The donuts are fresh with a great variety, the customer service is professional and the location of the store with the drive-thru it's very convenient. I think this is the best Dunkin Donuts!
Atmosphere: 5
Food: 5
Service: 5
If you’re a DoorDash driver, they don’t start making the order until you get to the pick up to pick up the order. It’s very rude and inconvenient for the drivers and we’re not gonna wait.
If you’re a DoorDash driver, they don’t start making the order until you get to the pick up to pick up the order. It’s very rude and inconvenient for the drivers and we’re not gonna wait.
Atmosphere: 3
Food: 2
Service: 1
and went into this location on my lunch break went directly inside because I didn’t have a whole lot of time.
Had three people literally look at me and turned their back. They had one person in the drive-in.
Then, finally, from one who probably was the manager email to attend to a beeping machine. And after some time Finally look at me and say we’ll be with you in a minute.
Totally unacceptable. Why have so many employees if none of them are going to be their job?
Atmosphere: 1
Service: 1
This Dunkin Donuts location is terrible...left two items off my order and had to turn around and go in. Told the cashier I just went thru thd drive-tthere were two items left off my order
Ordered an iced Dunkalatte through the drive-thru and asked for light coffee milk and extra ice. The employee told me I’d need to pay for an extra shot of espresso just to get less cream—which I’ve never had to do at other locations. Last time, they barely gave me any ice even when I asked for extra.
At the window, I asked why they couldn’t just use less milk, and she said they have to fill it to a certain line—seriously? My total was $6 and change; I gave her $20 and drove off without checking. When I looked later, I only had $12 and change—shorted a dollar on top of everything. Great job, Dunkin.
Best Dunkin ever, Alyssa is the best! I go everyday and they make the best caramel iced lattes :)
Restaurantji Recommends
Regularly forgets donuts/silverware… staff is standoff-ish
I come here every now and then when I am headed to the airport or down M53. Always fast service and friendly. I normally only come during holiday's for the limited edition coffees but have started coming regularly and will continue to do so!
Atmosphere: 5
Food: 5
Service: 5
It's a good dunkin
Atmosphere: 4
Food: 5
Service: 4
Rylie is the best she’s always making drinks well. The store is clean and the food is hot and fresh. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Always good!
Service: 5
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