Dunkin'

51511 Schoenherr Rd, Shelby
(586) 994-7733

Recent Reviews

Dockter Peroxide

Do not waste your time going here. I would elaborate but it would take me too long. Trust me. You are most likely not going to get what you want.

Atmosphere: 1

Food: 1

Service: 1

the boss is lit

I love

Atmosphere: 5

Food: 5

Service: 5

Reese N.

This Dunkin is amazing!!! I love the service there and their coffee is my favorite The has browns are also amazin.

M Foxy The Mama

We stopped at this location on our way to a nature center. They were fast, friendly and professional.

Atmosphere: 5

Food: 5

Service: 5

Mushi Hodges

I love my Dunkin coffee but employee's need to slow down and pay attention to customers. They are always in a hurry and don't get the order right. Not to mention, they use day old bagels. They should be FRESH EVERYDAY... Donate the old ones.

Atmosphere: 2

Food: 2

Service: 2

Double Down

Great drive thru service for coffee and a donut. Lobby service also quick and spot on.

Ooo

One dollar surcharge on a drink when requesting no ice??? Won't be back!!!

Atmosphere: 1

Food: 1

Service: 1

Heather M.

First of all... I ordered a Cold Brew with Sweet a cold Foam. I got the Charlie Cold Foam Cold Brew instead. It's very good...but not what I ordered. My husband got a hot chocolate and the cup was very hot (that's not a problem). When we asked for either a sleeve or another cup (so he wouldn't burn his hands), I got the RUDEST look from the male employee. I work is good service as a manager and I HAVE NEVER seen such a rude staff. Go greeting when we walked in. Personal conversations continued ad if we didn't even exist. Everyone saw us walk in. There were maybe 5 employees just ignoring us. Whoever manages this location should coach the staff on customer service. Personally I will not be back. The drink was great but it wasn't what I ordered and the customer service was non existent We visited 11/18/2023 around 12:45pm

Thomas England

The donuts, coffee, and wraps are delicious. Staff does a great job of getting you in and out.

Food: 5

Service: 5

Recommended dishes: Donuts

Oddy

the entire staff watched me wait, everyone single one including the shift manager not one serviced me until they felt needed. place is terrible, one guy was picking his nose with gloves on and handling food.

Atmosphere: 1

Food: 1

Service: 1

Russell Yankovitch

So my main issue is running out of doughnuts within a 1 and half times frame. I know short staff may play a good roll in this but even before the pandemic doughnuts were all up and gone.. it's like how can you have doughnuts in your name but have no doughnuts to sell. Come on get with it.

Atmosphere: 5

Food: 3

Service: 5

Oddnonymous Gaming

the entire staff watched me wait, everyone single one including the shift manager not one serviced me until they felt needed. place is terrible, one guy was picking his nose with gloves on and handling food.

Luke Phillips

raj is the best person ever i love him so much highly recommend coming here and seeing him he is the absolute best thank you for hiring him

Atmosphere: 5

Food: 5

Service: 5

Becky

Every time I freaking come here they are so rude I don’t know what there freaking problem is this is why I prefer starbucks customer service there is amazing you come here and they will judge you and give you dirty looks so ridiculous don’t come to this location.

Giuseppina P.

I love this place! Iced coffee and glazed donuts are my fav here! All the employees are very nice!

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