Food was great. Didn't like that if one person in your party wants the all you can eat, the whole table has to order that too.
Atmosphere: 3
Food: 5
Service: 3
Lance Manni
This was the worst service I have ever received. We placed an order for six people with Hook &Real hall rd MI and we got a two crab legs in a bag.I called facility up and told them there must be a confusion with the order. He said yes there was please come down right now and pick it up when I came down there he’s promised two free soups. He then told me Mr. Kevin, the manager or a.k.a. owner said you talk too much. If you talk to me some more I’ll call the police. I left there with nothing in my hand leaving out of my house and my family hungry I do not recommend this place at all. If I could give it zero stars I would. Mr. Kevin was not only unprofessional unethical Didn’t even speak English.Do yourself a favor and go A reputable restaurant that actually cares about their customers. Anything under 4.5 I would not recommend you going to that restaurant
Atmosphere: 1
Food: 1
Service: 1
eric falk
Had a boil ,thought is was a great food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hush Puppies 10
Giuseppe LaFata
They have plenty of options to choose from. I got a boil bag and was able to try some seafood I've never had before. Our food was delicious, hot, and flavorful. If you like spicy, the fire hook and reel special sauce was very good. Will come back again.Dietary restrictions: I believe if you were to get a seafood boil bag with a garlic butter sauce, that would be gluten free. However, I would double check with your server to make sure.Parking: Parking available in front and side of restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Potatoes, Snow Crab, Snow Crab Legs
Anesa Kurtovic
Food and service is 10/10, crab costume is 10/10. Cannot wait to come back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potatoes, Snow Crab, Snow Crab Legs
Brandy Schwab
Fantastic! Lots of options.
Atmosphere: 5
Food: 5
Service: 5
Trinity Raymond
My brother and I wanted to try hook and reels seafood boil and it was absolutely delicious! good food and our server Kayla S was amazing! Very kind and patient with answering any questions we had and was very attentive to our table. I would highly recommend coming here and I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab
Dawn Lowe
Went for my birthday. Food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab
Moe Rahman
The food was awesome and very well priced. The service on the other hand was pretty bad seeing there was a total of 10 other customers there. That hook and reel house sauce is freaking delicious and a must try!
Never in my life have I left 0% tip. Waitress was so rude and slow that it made our Valentine Diner the worst experience we have ever had. I always leave 20% to 25% when I go out to eat but not this time. I will never eat here again. Only positive is that the food was good when it finally arrived.
Atmosphere: 3
Food: 4
Service: 1
Perrion Boyd
I came into the bar today, the bartender Meka was very friendly. I got the surfs up boil and it was good. Will be back!
MALLIE MALL
Great food an my waitress Meka was GREAT!
Atmosphere: 5
Food: 5
Service: 5
Paige Kelly
meka was great! amazing service! thanks boo!
Atmosphere: 5
Food: 5
Service: 5
Kevin H
I stopped in for a carryout but had a couple of issues with my order. The manager Mike was awesome! Handle the issues in a very professional manner. The food is always great but I wanted to commend hook and reel for hiring well.
Food was great. Didn't like that if one person in your party wants the all you can eat, the whole table has to order that too.
Atmosphere: 3
Food: 5
Service: 3
This was the worst service I have ever received. We placed an order for six people with Hook &Real hall rd MI and we got a two crab legs in a bag.I called facility up and told them there must be a confusion with the order. He said yes there was please come down right now and pick it up when I came down there he’s promised two free soups. He then told me Mr. Kevin, the manager or a.k.a. owner said you talk too much. If you talk to me some more I’ll call the police. I left there with nothing in my hand leaving out of my house and my family hungry I do not recommend this place at all. If I could give it zero stars I would. Mr. Kevin was not only unprofessional unethical Didn’t even speak English.Do yourself a favor and go A reputable restaurant that actually cares about their customers. Anything under 4.5 I would not recommend you going to that restaurant
Atmosphere: 1
Food: 1
Service: 1
Had a boil ,thought is was a great food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hush Puppies 10
They have plenty of options to choose from. I got a boil bag and was able to try some seafood I've never had before. Our food was delicious, hot, and flavorful. If you like spicy, the fire hook and reel special sauce was very good. Will come back again.Dietary restrictions: I believe if you were to get a seafood boil bag with a garlic butter sauce, that would be gluten free. However, I would double check with your server to make sure.Parking: Parking available in front and side of restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Potatoes, Snow Crab, Snow Crab Legs
Food and service is 10/10, crab costume is 10/10. Cannot wait to come back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potatoes, Snow Crab, Snow Crab Legs
Fantastic! Lots of options.
Atmosphere: 5
Food: 5
Service: 5
My brother and I wanted to try hook and reels seafood boil and it was absolutely delicious! good food and our server Kayla S was amazing! Very kind and patient with answering any questions we had and was very attentive to our table. I would highly recommend coming here and I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab
Went for my birthday. Food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab
The food was awesome and very well priced. The service on the other hand was pretty bad seeing there was a total of 10 other customers there. That hook and reel house sauce is freaking delicious and a must try!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Lobster Tail, Garlic Butter, Mozzarella Sticks
Definitely will be back for more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Tail, Garlic Butter, Snow Crab
Restaurantji Recommends
Never in my life have I left 0% tip. Waitress was so rude and slow that it made our Valentine Diner the worst experience we have ever had. I always leave 20% to 25% when I go out to eat but not this time. I will never eat here again. Only positive is that the food was good when it finally arrived.
Atmosphere: 3
Food: 4
Service: 1
I came into the bar today, the bartender Meka was very friendly. I got the surfs up boil and it was good. Will be back!
Great food an my waitress Meka was GREAT!
Atmosphere: 5
Food: 5
Service: 5
meka was great! amazing service! thanks boo!
Atmosphere: 5
Food: 5
Service: 5
I stopped in for a carryout but had a couple of issues with my order. The manager Mike was awesome! Handle the issues in a very professional manner. The food is always great but I wanted to commend hook and reel for hiring well.
Atmosphere: 5
Food: 5
Service: 5