Big fan of Jersey Mikes. been going for years. However, I have noticed the attention to detail is not on point. I usually go on the the app and give a detailed order. Using the app is a great way to get exactly what you want and quickly walk right in to pick up. I ask for Mike's way on the sub but with out some of the items. I also ask for extra onions. Please and thank you. In the past everything was great. But my last 1 to 3 orders have been so messed up I feel compelled to speak up. Order #1, I asked without the Red wine vinegar and oil on the side. I received so much Red wine vinegar it soaked through the bun and no oil. Not the end of the world but I had to eat without the bread. Order #2, I asked for pickles and extra onions and no bacon. I got no pickles or onions and a Massive amount of jalapenos and bacon. The jalapenos were all condensed to one half of the sub for some reason. lastly the reason for writing this review Order #3, I ordered a #13 THE ORIGINAL ITALIAN. Like usual I ordered Mike's way and asked for extra onions and got maybe a couple on one side of the sub. Also asked for Pickles and got like 3. And they were end pieces of the Pickle. The sub was missing the Cappacuolo and Pepperoni as advertised. Only 1 slice of Provolone and no oil. I realize this is just a sub place. But prices keep going up up up and quality seems to be going down. It's examples like this is why I left Jimmy Johns and Subway. Again, I'm a fan of Jersey Mikes. I don't want to threaten to stop going because nobody cares. But have some kind of standards. Perhaps I'll put them on my own double secret probation boycott for a while. I'll report back in a year
Sophia Gonzales
The staff is always very nice and welcoming :)
Leonard Brown
Messed my order up I said no peppers or onions and they put them on
Atmosphere: 1
Food: 1
Service: 1
Mike Rotter
I would like to offer my sincere thanks to Jersey Mikes 23 Mile in Shelby for following my order instructions. I ordered a Number 7 Mikes’s Way *light on the dressing* using their app. Upon returning home to eat my delicious meal to my delight i realized that a whole container of dressing was used as it was literally dripping off the sandwich. The bread was a very appetizing mush and the paper used to wrap the sub was see thru. Suffice it to say I thoroughly enjoyed my Number 7 sou.. I mean sub! Thanks Jersey Mikes 23 in Shelby!!
Atmosphere: 3
Food: 1
Service: 4
Barry Gorman
Great service Friendly workers Great food
Atmosphere: 5
Food: 5
Service: 5
Megan B
The best
Mark Zobel
This place is food is Top Shelf I had a great experience there and I was treated with a lot of respect and the food was fantastic absolutely fantastic
Atmosphere: 5
Food: 5
Service: 5
Darlene Lynch
This was the first time trying Jersey Mike's. I had been craving a sub sandwich, the club did not disappoint me. I would go back for another.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Club
GM Barns
Got my sub home. It felt a little empty...WTF? Only a few pieces of chicken and some pickles? No lettuce, No tomato, No onion, No extra meat I paid for?!! I was too tired to take it back. A new Jersey Mikes opened down the street....I'll be going there from now on. Hopefully, I get what I pay for and not just a sub bun with a few pieces of chicken and some pickles
They don’t care about mobile orders. Will prioritize people walking in and make you wait 30 minutes past your pickup time and you will have to say something to them before they will even start resolving it.
Atmosphere: 1
Food: 1
Service: 1
Colin MacNeil
I placed an online order. Unfortunately, it was missing one of my sandwiches. They did replace the sandwich for me, and the food was amazing. However, these sandwiches were for a business meeting, and one of the clients did not have their food, which made them very upset. It also cost me about an hour of time, and with the opportunity cost in this economy, it’s going to cost this store a negative review. Thank you for fixing the error, but it was a massive inconvenience and caused a lot of problems.
Wheelchair accessibility: Store is ramp accessible.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sandwich, Chips
Michelle Daly
YUM!! Just tried it for my first time the other day. The chicken Philly is sooo good. Will definitely be going back.
Atmosphere: 4
Food: 5
Service: 5
R B
Just tried Jersey Mikes for the first time last week. Excellent sandwich! Will definitely be back. We prefer a Philly cheese steak to share and a turkey sub. Ordered the brownie but it wasn’t great. Will order again!
Food: 4
Service: 5
Recommended dishes: Sandwich, Philly Cheese Steak, Turkey Club
Joe Galvan II
Jersey Mike's has THE BEST subs! They have the best and nicest staff! My order is always ready for pick-up once I arrive because I place it online (except for maybe 1 time). And my order is always right. And let me tell you something, if you ask for extra veggies, they will get you and give you extra veggies. They don't skimp on the stuff if you ask for it like some other places. I know that if I order here, this Jersey Mike's in particular has a GREAT team and is going to have GREAT food. They're going to get my order correct and it will be the way I want it or would like it (as if I made it myself) and I will get it in a timely manner. I've been coming her for almost 2 years now prior to leaving a review but I just felt compelled to leave a review after this most recent order I placed because they just did such an awesome job! Seriously, Jersey Mike's don't ever change! Keep up the good work!
Big fan of Jersey Mikes. been going for years. However, I have noticed the attention to detail is not on point. I usually go on the the app and give a detailed order. Using the app is a great way to get exactly what you want and quickly walk right in to pick up. I ask for Mike's way on the sub but with out some of the items. I also ask for extra onions. Please and thank you. In the past everything was great. But my last 1 to 3 orders have been so messed up I feel compelled to speak up. Order #1, I asked without the Red wine vinegar and oil on the side. I received so much Red wine vinegar it soaked through the bun and no oil. Not the end of the world but I had to eat without the bread. Order #2, I asked for pickles and extra onions and no bacon. I got no pickles or onions and a Massive amount of jalapenos and bacon. The jalapenos were all condensed to one half of the sub for some reason. lastly the reason for writing this review Order #3, I ordered a #13 THE ORIGINAL ITALIAN. Like usual I ordered Mike's way and asked for extra onions and got maybe a couple on one side of the sub. Also asked for Pickles and got like 3. And they were end pieces of the Pickle. The sub was missing the Cappacuolo and Pepperoni as advertised. Only 1 slice of Provolone and no oil. I realize this is just a sub place. But prices keep going up up up and quality seems to be going down. It's examples like this is why I left Jimmy Johns and Subway. Again, I'm a fan of Jersey Mikes. I don't want to threaten to stop going because nobody cares. But have some kind of standards. Perhaps I'll put them on my own double secret probation boycott for a while. I'll report back in a year
The staff is always very nice and welcoming :)
Messed my order up I said no peppers or onions and they put them on
Atmosphere: 1
Food: 1
Service: 1
I would like to offer my sincere thanks to Jersey Mikes 23 Mile in Shelby for following my order instructions. I ordered a Number 7 Mikes’s Way *light on the dressing* using their app. Upon returning home to eat my delicious meal to my delight i realized that a whole container of dressing was used as it was literally dripping off the sandwich. The bread was a very appetizing mush and the paper used to wrap the sub was see thru. Suffice it to say I thoroughly enjoyed my Number 7 sou.. I mean sub! Thanks Jersey Mikes 23 in Shelby!!
Atmosphere: 3
Food: 1
Service: 4
Great service
Friendly workers
Great food
Atmosphere: 5
Food: 5
Service: 5
The best
This place is food is Top Shelf I had a great experience there and I was treated with a lot of respect and the food was fantastic absolutely fantastic
Atmosphere: 5
Food: 5
Service: 5
This was the first time trying Jersey Mike's. I had been craving a sub sandwich, the club did not disappoint me. I would go back for another.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Club
Got my sub home. It felt a little empty...WTF? Only a few pieces of chicken and some pickles? No lettuce, No tomato, No onion, No extra meat I paid for?!! I was too tired to take it back. A new Jersey Mikes opened down the street....I'll be going there from now on. Hopefully, I get what I pay for and not just a sub bun with a few pieces of chicken and some pickles
Both of my subs were wrong for a pickup order.
Restaurantji Recommends
They don’t care about mobile orders. Will prioritize people walking in and make you wait 30 minutes past your pickup time and you will have to say something to them before they will even start resolving it.
Atmosphere: 1
Food: 1
Service: 1
I placed an online order. Unfortunately, it was missing one of my sandwiches. They did replace the sandwich for me, and the food was amazing. However, these sandwiches were for a business meeting, and one of the clients did not have their food, which made them very upset. It also cost me about an hour of time, and with the opportunity cost in this economy, it’s going to cost this store a negative review. Thank you for fixing the error, but it was a massive inconvenience and caused a lot of problems.
Wheelchair accessibility: Store is ramp accessible.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sandwich, Chips
YUM!! Just tried it for my first time the other day. The chicken Philly is sooo good. Will definitely be going back.
Atmosphere: 4
Food: 5
Service: 5
Just tried Jersey Mikes for the first time last week. Excellent sandwich! Will definitely be back. We prefer a Philly cheese steak to share and a turkey sub. Ordered the brownie but it wasn’t great. Will order again!
Food: 4
Service: 5
Recommended dishes: Sandwich, Philly Cheese Steak, Turkey Club
Jersey Mike's has THE BEST subs! They have the best and nicest staff! My order is always ready for pick-up once I arrive because I place it online (except for maybe 1 time). And my order is always right. And let me tell you something, if you ask for extra veggies, they will get you and give you extra veggies. They don't skimp on the stuff if you ask for it like some other places. I know that if I order here, this Jersey Mike's in particular has a GREAT team and is going to have GREAT food. They're going to get my order correct and it will be the way I want it or would like it (as if I made it myself) and I will get it in a timely manner. I've been coming her for almost 2 years now prior to leaving a review but I just felt compelled to leave a review after this most recent order I placed because they just did such an awesome job! Seriously, Jersey Mike's don't ever change! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
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