Jersey Mike's Subs

12161 23 Mile Rd, Shelby
(586) 997-1571

Recent Reviews

Mike Ayar

I visit this place at least once a week. I love the food and the staff and the service are always top notch. Other fast food restaurants should take notice of how a business should run.

The Infinite Christina Pritchett

Best subs

Atmosphere: 5

Food: 5

Service: 5

Ryan Vishey

They get a little busy during lunch rush. Other than that, the food is good and I've never had a problem with them getting anything wrong on my order.

Atmosphere: 5

Food: 5

Service: 5

Amanda Sochanski

Omg the staff here are awesome. They make me feel so welcome, they’re helpful, polite and kind and care about customers and making sure they get a yummy sub! Thanks for the awesome service!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips

Jared Bedard

Even though my subs ordered online were made incorrectly, I will still have to honor giving them 4 stars strictly due to the circumstances it had happened. This was during a special promotion they were running, and had to deal with a very difficult customer that was, in no better words, giving them the hardest time they could knowingly at that (you can see the small smirk during the entire process). They took it on the chin with the person and did a great job overall in handling this, which is why I can't... not give them the 5 on their service, although it wasn't to me directly. Had my subs been made properly through this exchange I had to bear witness too, they would have overall gotten a 5.

Food: 4

Service: 5

Amanda Lewinski

Omg the staff here are awesome. They make me feel so welcome, they’re helpful, polite and kind and care about customers and making sure they get a yummy sub! Thanks for the awesome service!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips

Carter N.

Best subs around. Staff is friendly and fast. Quality is great. The cheesesteaks are scrumdidilyuptious. Clean inside. Subs are on point.

H C

Discourteous and rude employee took my order like he is hating the world because of his sandwich-making life. Never will be at this location again.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Club Sub

Nancy S

I can never order mustard on my sandwich from here because they squirt it on and turn the meal into a lake of mustard, wiping it off never helps. Mustard should be spread on the bun, NOT SQUIRTED LIKE OLIVE OIL. So sad they don't train their employees well. How can you ruin a sandwich? Hey, don't serve what you wouldn't eat yourself.

Atmosphere: 5

Food: 1

Service: 4

Tia C.

the product and service was amazing until the lady that took my order, very efficiently I thought, until the cashier went to confirm my order. I let him know what I had said and because she had heard another number she proceeded to blame me aloud to her coworkers. though I know what number I said because I didn't even look at the half of the board with the number she had thought, I don't think it's a good or comfortable look for employees to talk smack about their customer especially in their presence without directing it to them or saying "oh I thought she said this" instead of insisting aloud that the customer said one thing and it's their fault. I've been in this industry for 16 years now and have never been so uncomfortable with how I was being spoken about for an easy misheard mishap. not a good look lady, but we ended on a productive note. words of advice don't speak illy about your customers at all and if you need to, let's not do it in their presence. especially when the miscommunication between the two was as easy as adding a protein to the already started recipe.

Alexzander Nathan

$17 for giant sub. Expensive. Don't get the chicken........thank you for the sandwiches!!!!!

Kenny Coan III

I love their Italian sub on Rosemary

Atmosphere: 4

Food: 4

Service: 4

New Day

After waiting for what seemed forever, I ended up getting home to find out that my order was wrong. You would think with four staff and only two customers in the store. It wouldn’t be that difficult to get three sandwiches right.

Keith D.

I've been in the hospital for most of the summer and I've been craving a sub, so I placed my order over the phone and ask my niece pick it up for me, I ordered a giant ham and cheese with extra meat and cheese. It was about $19 on a rosemary cheese flavored bun. I was very surprised when I got my sub it was on a white roll. I don't know how much to meet you put on a regular sound but on that whole Giants are there was lucky to be 4 ounces same thing with the cheese. They asked me if I wanted the jersey why I said yes , I got lettuce tomato and onion very lightly on the sandwich and a little sprinkle of the seasoning. It's a big, so I just expected more toppings. I did ask for extra sauce and that was there. I was expecting it to be more of a meaty sub since they were the extra meat was like so thin it's almost like it was an illusion and all like a taste was bun. I ended up taking the top bun and Hallowed it out. It actually made it taste better without all that bread and in held it together good. I am in the restaurant business. Also, I highly recommend that your order takers over the phone. Repeat the order to the customer to make sure the order is right I don't know what your portions are but when you order the giant, I think it should be a giant. It looks just like a regular sub. Thank you.

Keia P.

After waiting for what seemed forever, I ended up getting home to find out that my order was wrong. You would think with four staff and only two customers in the store. It wouldn't be that difficult to get three sandwiches right.

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